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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer would like to know if you believe that a chain of command is necessary for organizational effectiveness. The goal of your response is to show your willingness to be a positive team player who respects the company's organizational flow and corporate structure.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I believe that a chain of command is important in nearly every business situation. For instance, it's necessary for employee issue resolution or helping clients understand where they should direct their questions. It's also essential that every team member understands their responsibilities. The depth of this chain of command, of course, varies depending on the company's size and structure. Could you share with me more about the organizational structure and flow here at Company ABC?"

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Yes, I think that a chain of command is important and helpful to everyone working in the organization. However, I also understand that a cumbersome organizational chart can interfere with a company's ability to innovate and launch new initiatives quickly. I have always respected organizational workflow, whether at work or school. I appreciate having a clear idea of who to turn to when I have questions or needs. A well-formed organizational chart also shows me what job opportunities are available to strive for as I gain momentum in my career."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Avoid answering in a way that shows a dislike towards workplace hierarchy. Even the flattest corporations require their team members to display professional accountability.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Great businesses require organized distribution of tasks, responsibilities, and accountability. Understanding the importance of a chain of command shows professional maturity. When responding, show the interviewer that you accept and support the hiring company's structure and systems.
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Anonymous Answer
Yes, this process is essential to workplace effectiveness. It is similar to the pyramid of communication, it starts with a point and filters downwards, and we support the goal at the top.

Rachelle's Feedback
Excellent response! You showcase an understanding of workplace efficiency and the need for a strong structure.
Anonymous Answer
Yes. Most people need to have someone to answer to.

Rachelle's Feedback
Do you have any opinion on how a chain of command is best set up? Do you currently work for a company with this setup?
Anonymous Answer
Yes, while it is good to have autonomy in each role, a chain of command is important for scenarios that need high-level input, approval, or takeover.

Rachelle's Feedback
Very well said! You do an excellent job outlining the need for a chain of command.
Anonymous Answer
Yes, I think the chain of command is necessary for all workplaces. The chain of command gives a company structure. If an employee does not know their role or who they report to this can cause anxiety and frustration.

Rachelle's Feedback
You make an excellent case for having a chain of command in the workplace. Nice response!
Anonymous Answer
I do believe in a chain of command. Boundaries, clear and specific roles, and structure are essential for success.

Rachelle's Feedback
This structure you mention, and everything that comes with it, is certainly important! You offer up a nice, clear response.
Anonymous Answer
Yes, I feel a chain of command is important in any workplace. this allows both customers and colleagues to know who to direct needs/ questions and allows them to look up to others as an inspiration and gain direction.

Rachelle's Feedback
All great points, here! Well said.
Anonymous Answer
ABSOLUTELY!!!
I am fully aware of my duties, my tasks, and challenges in a day. But without that leadership from a regional business manager, who gets their direction from the sales manager then there is no structure and without structure, we would be in danger of not fulfilling what is required as a business.

Cindy's Feedback
Nice! This answer demonstrates good teamwork and the ability to work in collaboration with your manager.
Anonymous Answer
I think a chain of command establishes structure because it helps with understanding who you can turn to with any ideas, questions, or concerns.

Stephanie's Feedback
Good start, but I suggest further developing this response a bit more. How has a chain of command been useful in your past roles?
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Written by Rachelle Enns
30 Questions & Answers • Gallup

By Rachelle

By Rachelle