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What was the most difficult decision you have had to make?

1 of 30 Behavioral Interview Questions and Answers Written by Rachelle Enns

Updated on December 11th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

This question sounds general; however, the interviewer is still looking for a reply that relates to your career, or education. This question is not the time to tell them that leaving your wife was the hardest choice you've ever had to make! Leave that conversation over beers with friends.

Use an example such as changing majors in university, quitting a job, leaving the family business, relocating to a new city for better opportunities, or even starting your own business. Be sure to highlight how things have worked out for you since making this challenging decision.

Professional Answer Examples
General
Answer example

"The most difficult decision that I have had to make was changing my major from accounting to international business. I am so happy that I chose this path because I have built a very lucrative career; however, my family was not supportive of the decision because both of my parents are accountants and they wanted the same for me."

Admin
Answer example

"The biggest decision I have ever made was to quit my last job and move to Denver. I have a lot of friends here, which made a choice a bit easier, but leaving my hometown to explore other opportunities was certainly a major decision in my life. I have zero regrets as I love this city. It's my home for good!"

Manager
Answer example

"I was accepted into two major Universities at my time of application and would say that was a tough choice. I weighed my pros and cons, including location, reputation, my major, past alumni, and more. I am a bit of a nerd, so I made an Excel spreadsheet and pie chart to help me make the decision. Thankfully, I made the right choice in the end!"

Marketing
Answer example

"Choosing my major was probably one of the toughest career decisions I have made. I was on the fence between B2B Marketing and Consumer Behavior. As you know, I chose B2B Marketing, for which I am thankful that I did. B2B strategies are changing fast, and I love to learn new ways to position my clients in this incredibly competitive marketplace."

Retail
Answer example

"Last year I chose to stop working for my parents, at their print shop. I wanted a job more fashion oriented, and a bit distanced from family, as you may understand. I helped them to find a replacement before leaving. It was a tough conversation because I wanted to tell them about my dreams without offending them at the same time. This decision has improved our relationship, and I am thrilled that I chose to put myself and career desires first."

Sales
Answer example

"The most difficult decision I have had to make was to let go of the business I started and get back into the regular workforce. The business did well, but my partner and I had differing ideas about where to take the company. He offered to buy me out, and I accepted. I love being in software sales now and never look back on the choice I made, but it was one of the most challenging of my career."

Teacher
Answer example

"Initially, I started training to be a High School teacher and decided to switch to an Elementary focus. I knew there were job opportunities for male teachers in Elementary and my focus was to make myself more employable. I am still pleased with the decision that I made."

Youth Worker
Answer example

"I am confident and prepared to face challenging situations that require me to be firm in my decision-making."

Radiology
Answer example

"Yes, I do consider myself a strong decision maker. As a Radiologist, I face incredibly challenging choices every day. I am skilled in this aspect and able to think critically, rather than emotionally, when it comes to patient diagnosis and other difficult topics."

Medical Manager
Answer example

"When someone comes into my office requesting information regarding a patient, I always review the patient's chart first to verify whether or not the patient has given permission to release information. If the person requesting information is on the signed release of information, I go over what information they have permission to obtain and ask them to sign the appropriate forms to acknowledge receipt. If the requesting person is not on the patient's release of information, I advise them that, according to privacy regulations, I am unable to release information without the patient's expressed written consent."

Assistant Principal
Answer example

"The school I worked for was making budget cuts and I, along with the principal and board, had to decide which of two teachers to lay off. This choice was tough as they were professionally capable and I had good personal relationships with them. I made a pros and cons list, talked to their students and their students' parents, and discussed options with each of them extensively before making a decision. In the end, I wrote a stellar recommendation for the teacher we let go, and he got into an amazing school. I think it's essential to go the extra mile when making difficult decisions like this."

Line Cook
Answer example

"Just last month we had to make some difficult decisions regarding how to reorganize the team to make the most of the work stations in the kitchen. To do this, I gained insight to understand the strengths of each team member and any preferences they had over work stations. Within three days, we had reassembled the team to operate in a way to better serve the needs of each meal service. It was a big change for some people who have worked at their station for a long time. People can be resistant to change so gaining their buy in early in the process made this a seamless transition!"

Parole Officer
Answer example

"One of the most difficult decisions I have made in the past few months was to decide to pursue other work. I am deeply engrained in the processes of criminals in the system where I work and it is a tough decision to uproot that but one I made to continue to challenge myself and achieve my own personal career aspirations."

Welfare Eligibility Worker
Answer example

"I make sure I have enough information to make the best decision I can with what I have. If I am on the fence, I often request more documents or ask more questions of my clients. I strive to be fair and consistent with each person I meet with."

Alcohol and Drug Counselor
Answer example

"In my previous position, I was in charge of hiring administrative staff for our Substance Abuse Clinic. We had an employee that was consistently coming in to work late despite many chances, so I had to sit down with him and let him go. It is always challenging to fire those that you have worked with so closely; however, everyone should be responsible when it comes to their work efforts."

Physician Assistant
Answer example

"I think my confidence in making tough decisions has grown over the years. As a new physician assistant, I was a bit more hesitant to make these decisions and learned a great deal from the more tenured PA's on my team. Now, I make strategic and thoughtful decisions based on my knowledge and experience. I also am very comfortable asking for help in situations that may be new to me. I value the collaborative approach we have as a team."

Allergist
Answer example

"I think my confidence in making tough decisions has grown over the years. As a new Allergist, I was a bit more hesitant to make these decisions and learned a great deal from the more tenured medical provider on my team. Now, I make strategic and thoughtful decisions based on my knowledge and experience. I also am very comfortable asking for help in situations that may be new to me. I value the collaborative approach we have as a team."

Written by:

Heather Douglass
Heather Douglass has over 20 years of experience recruiting and hiring candidates. She has a knack for resume writing. You can find her on twitter at @heatherinidaho.
Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 04/06/2018
Last modified on: 12/11/2018
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