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Answering Behavioral Questions

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What was the most difficult decision you have had to make?

Example #1
"(Situation) The most difficult decision that I have had to make was changing my major from Accounting to International Business. (Task) I was a second-year student and knew that the decision would set me back as far as graduation. (Action) However, after weighing the pros and cons, I knew that this added time was well worth the overall reward, (Result) I am so happy that I chose this path because I have built a very lucrative career."
Example #2
"(Situation) The biggest decision I have ever made was to quit my last job and move to Denver. (Task) I have a lot of friends in Denver, which made a choice a bit easier, but leaving my hometown to explore other opportunities was certainly a major decision in my life. (Action) I decided, despite my fears, to move forward and make the location change. I actively looked for a new job opportunity and leveraged my existing network to make valuable new connections. (Result) Today, I have zero regrets, as I love this city. It's my home for good!"
Example #3
"(Situation) In 2016, I earned acceptance into my top two universities, which I did not expect. (Task) I was a strong student and was thrilled to have options; however, I underestimated how difficult the decision would be. (Action) I weighed my pros and cons, including location, reputation, my major, past alumni, and more. I also made an Excel spreadsheet and pie chart to help me make the decision based on data and analysis. (Result) Thankfully, I made the right choice in the end, and flourished at U of ABC!"
Example #4
"(Situation) Choosing my major was one of the toughest career decisions I have made. (Task) I was on the fence between B2B Marketing and Consumer Behavior. (Action) After some contemplation as well as interviewing alumni and existing students, I chose B2B Marketing as my major. (Result) Today, I am thankful that I made that choice. B2B strategies are changing fast, and I love to learn new ways to position my clients in this incredibly competitive marketplace."
Example #5
"(Situation) Last year I chose to stop working for my parents at their print shop. (Task) I wanted a more fashion-oriented job since clothing has always been my passion. (Action) I mustered up the courage to give my notice, and I helped them to find a replacement before leaving. It was a tough conversation because I wanted to tell them about my dreams without offending them at the same time. (Result) This decision has improved our relationship, and I am thrilled that I chose to put myself and career desires first."
Example #6
"(Situation) The most difficult decision I have had to make was to let go of the business I started and get back into the regular workforce. (Task) The business did well, but my partner and I had differing ideas about where to take the company. (Action) He offered to buy me out, and I accepted. (Result) I love being in software sales now and never look back on the choice I made. It was one of the most challenging choices of my career but well worth the initial hardship."
Example #7
"(Situation) Initially, I started my education training with a focus on being a high school math teacher. One year in, I decided to switch to an Elementary focus. (Task) I knew there were more job opportunities for male teachers in elementary and my focus was to make myself highly employable. (Action) I made the change, moved around some classes, lost some credit, but also gained wisdom. (Result) I am still very pleased with the decision that I made as I have never had trouble finding work in the elementary realm."
Example #8
"While working alone at a drop-in youth center, an adult stranger entered the center who was intoxicated and unaware as to where he was. This person was speaking loudly and behaving aggressively. To keep the youth safe, I asked them to gather into the supervisors' office and take turns singing karaoke on the computer. I let them know that I needed to take care of the issue, and I instructed them to stay in the supervisors' office until I returned. The doors to the office could lock, and the office was primarily windows so I could keep a close eye on the youth while I dealt with this intoxicated individual. As I got the kids organized, I called for help. I decided that I needed to distract the individual and keep him calm until help arrived. I made him a cup of tea and carried on a conversation until help arrived. After the incident, I had a debrief session with the youth, and we talked about safety, how they felt, and if we could have handled the situation any differently. The kids said they felt safe. After consulting with my supervisor, they agreed that under the circumstances, I handled the difficult situation with success."
Example #9
"Yes, I do consider myself a strong decision maker. As a Radiologist, I face incredibly challenging choices every day. I am skilled in this aspect and able to think critically, rather than emotionally, when it comes to patient diagnosis and other difficult topics."
Example #10
"When someone comes into my office requesting information regarding a patient, I always review the patient's chart first to verify whether or not the patient has given permission to release information. If the person requesting information is on the signed release of information, I go over what information they have permission to obtain and ask them to sign the appropriate forms to acknowledge receipt. If the requesting person is not on the patient's release of information, I advise them that, according to privacy regulations, I am unable to release information without the patient's expressed written consent."
Example #11
"The school I worked for was making budget cuts and I, along with the principal and board, had to decide which of two teachers to lay off. This choice was tough as they were professionally capable and I had good personal relationships with them. I made a pros and cons list, talked to their students and their students' parents, and discussed options with each of them extensively before making a decision. In the end, I wrote a stellar recommendation for the teacher we let go, and he got into an amazing school. I think it's essential to go the extra mile when making difficult decisions like this."
Example #12
"Just last month we had to make some difficult decisions regarding how to reorganize the team to make the most of the work stations in the kitchen. To do this, I gained insight to understand the strengths of each team member and any preferences they had over work stations. Within three days, we had reassembled the team to operate in a way to better serve the needs of each meal service. It was a big change for some people who have worked at their station for a long time. People can be resistant to change so gaining their buy in early in the process made this a seamless transition!"
Example #13
"One of the most difficult decisions I have made in the past few months was to decide to pursue other work. I am deeply engrained in the processes of criminals in the system where I work and it is a tough decision to uproot that but one I made to continue to challenge myself and achieve my own personal career aspirations."
Example #14
"I make sure I have enough information to make the best decision I can with what I have. If I am on the fence, I often request more documents or ask more questions of my clients. I strive to be fair and consistent with each person I meet with."
Example #15
"In my previous position, I was in charge of hiring administrative staff for our Substance Abuse Clinic. We had an employee that was consistently coming in to work late despite many chances, so I had to sit down with him and let him go. It is always challenging to fire those that you have worked with so closely; however, everyone should be responsible when it comes to their work efforts."
Example #16
"I think my confidence in making tough decisions has grown over the years. As a new physician assistant, I was a bit more hesitant to make these decisions and learned a great deal from the more tenured PA's on my team. Now, I make strategic and thoughtful decisions based on my knowledge and experience. I also am very comfortable asking for help in situations that may be new to me. I value the collaborative approach we have as a team."
Example #17
"I think my confidence in making tough decisions has grown over the years. As a new Allergist, I was a bit more hesitant to make these decisions and learned a great deal from the more tenured medical provider on my team. Now, I make strategic and thoughtful decisions based on my knowledge and experience. I also am very comfortable asking for help in situations that may be new to me. I value the collaborative approach we have as a team."
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Our interview questions are created by writers, most of whom have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with the companies, careers or schools they may write for on We strive to match our experts' background and expertise with the appropriate question sets found on our website.