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Zambian Breweries Interview
Questions

28 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 28
At Zambian Breweries we seek to hire individuals who are passionate about the beer and brewing industry. What do you do to stay on top of industry news and trends?
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How to Answer
Assure the interviewer that you have a genuine interest in the brewing industry by talking briefly about the ways you stay up to date on new trends. It's a great idea to ask the interviewer how they stay up to date, as well. You never know what you could learn!
28 Zambian Breweries Interview Questions
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  1. At Zambian Breweries we seek to hire individuals who are passionate about the beer and brewing industry. What do you do to stay on top of industry news and trends?
  2. How do you feel about our branding and marketing strategy at Zambian Breweries?
  3. At Zambian Breweries we have a great selection of beers. Which is your favorite product?
  4. At Zambian Breweries we put a lot of effort into our safety and hygiene standards. Do you have any formal health and safety training?
  5. Our industry is a very competitive one. Tell me one thing you feel Zambian Breweries could improve on.
  6. Do you understand the difference between craft beer and big beer?
  7. In such a competitive industry, how do you think Zambian Breweries stands out from competitors?
  8. At Zambian Breweries we prefer to hire those with an existing knowledge in the beer and brewing industry. Name 3 types of beers and how they differ from each other.
  9. Environmental responsibility is important to Zambian Breweries. What do you think of our organization's sustainability efforts?
  10. Tell me about a time that you have helped a co-worker accomplish an important goal.
  11. Tell me about an organization or group outside of work that you contributed to.
  12. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
  13. Have you progressed in your career as you have expected?
  14. Why do you want this job?
  15. At your current or former place of employment, how important was communication and dealing with others?
  16. What type of work environment allows you to be the most productive?
  17. How do you respond to customer or client complaints?
  18. What feedback did you receive at your last job?
  19. Outside of work, what type of creative activities do you like to pursue?
  20. When given an important assignment, how do you approach handling it?
  21. What was your biggest take-away from your post-secondary education?
  22. Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma?
  23. What causes you to feel dissatisfied on the job?
  24. What do you see as the most difficult task in being a manager?
  25. If you had $50,000 to build your own business, what would you do?
  26. What are your salary expectations?
  27. Discuss a time when you went above and beyond the call of duty. What did you do? How was it above your normal job requirements?
  28. I'm interested in knowing more about the culture and type of work you are seeking. What is your ideal position at this time?
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15 Zambian Breweries Answer Examples
1.
At Zambian Breweries we seek to hire individuals who are passionate about the beer and brewing industry. What do you do to stay on top of industry news and trends?
Assure the interviewer that you have a genuine interest in the brewing industry by talking briefly about the ways you stay up to date on new trends. It's a great idea to ask the interviewer how they stay up to date, as well. You never know what you could learn!

Rachelle's Answer #1
"I make my home brew as a hobby, so I stay updated on new trends in brewing through my local homebrew store. I also follow a couple of great blogs such as brewbeerblog.com. I go to our local Beer Fest every year as well!"
Rachelle's Answer #2
"I stay up to date on new industry trends and news by reading a few subscriptions on a regular basis. My favorite resources include A, B, and C. Which are yours?"
2.
How do you feel about our branding and marketing strategy at Zambian Breweries?
It is essential that you research, and understand, the brand(s) promoted by Zambian Breweries so that you can have an educated opinion on their marketing strategies. Perhaps they have great commercials, an informative website, or a strong presence at sporting events. Be prepared to discuss at least one aspect of their marketing and be sure to show your enthusiasm for the things you feel Zambian Breweries does best.

Rachelle's Answer #1
"One thing that I appreciate about Zambian Breweries is that your branding has always been consistent. It's entertaining and not over the top. I also like that you put a strong emphasis on supporting local sporting events."
Rachelle's Answer #2
"Your branding is what made me apply to work for Zambian Breweries in the first place. Your brand is refreshing, and your workplace boasts a close-knit culture."
3.
At Zambian Breweries we have a great selection of beers. Which is your favorite product?
It is crucial that you have a personal opinion on the product offered by Zambian Breweries before you go into your interview. Perhaps they offer a variety pack that you can pick up or maybe you are already familiar with the product. Choose one product that stands out to you and be prepared to discuss what you love about it!

Rachelle's Answer #1
"I have always enjoyed the majority of the product offered by Zambian Breweries; however, my new favorite has been the winter ale offered this year. It's crisp and has a lively finish. I keep it stocked at home because even non-beer drinkers enjoy it, so it's easy to bring out when people drop by unexpectedly."
Rachelle's Answer #2
"Although I am not a drinker, I can appreciate the care and attention that goes into all of your products. I am especially interested in your brewing process as it's unique and very much a craft process."
4.
At Zambian Breweries we put a lot of effort into our safety and hygiene standards. Do you have any formal health and safety training?
Your health and safety credentials are on your resume; however, the interviewer would like for you to go into a bit more detail. You can talk about a course that you most enjoyed or perhaps discuss a certification that you would like to achieve down the road. It is excellent if you can open the discussion by asking the interviewer if Zambian Breweries is looking for a particular set of credentials when it comes to health and safety.

Rachelle's Answer #1
"I have a certification in grain handling, keg cleaning, and bottling. I took these courses and became certified in 2013 by The Brewers Association. I would like to take additional training in Filtering and Pumping. Are there any particular courses or training sessions you would like to see me attend?"
Rachelle's Answer #2
"I am happy to take any health and safety training that you require. I have taken some courses in the past but am unsure if they are still valid."
5.
Our industry is a very competitive one. Tell me one thing you feel Zambian Breweries could improve on.
Avoid giving a long-winded or overly opinionated answer when it comes to questions about company improvement. If you must provide feedback to Zambian Breweries try to draw out an idea that isn't too severe or negative. Always follow your answer up with a comment on what the company is doing right.

Rachelle's Answer #1
"That is a tough question because I enjoy what you are doing at Zambian Breweries. If I had to choose one thing I would suggest making your website more mobile friendly. Other than that - I think your branding is great and people love your product!"
Rachelle's Answer #2
"One way I feel that Zambian Breweries could improve, would be to improve your social media presence. Your customers are loyal ones, and I am sure they would love to have an inside peek of your operations and up and coming products."
6.
Do you understand the difference between craft beer and big beer?
The interviewer would like to know that you understand the basics of the brewing industry. The biggest battle in the brewing market is often craft vs. big beer. It is best to answer this question in a non-bias manner.

Rachelle's Answer #1
"A craft brewer is small, independent, and usually employs traditional brewing methods. A big beer brewer generally has more funds for experimental brews and the retail price is usually a bit friendlier."
Rachelle's Answer #2
"I am not formally trained in craft beer but am somewhat familiar with the industry from my research on Zambian Breweries. I believe that the primary difference between craft and big beer are the brewing methods, but I do look forward to learning much more!"
7.
In such a competitive industry, how do you think Zambian Breweries stands out from competitors?
Interviewers often use these conversations as ways to gain insight into what their consumers like about their product. Research the Zambian Breweries website and check out their 'News' and 'About Us' sections to discover where they are currently gaining recognition.

Rachelle's Answer #1
"I believe that Zambian Breweries stands out from your competitors because you put a strong emphasis on shrinking your economic footprint. The news page on your website talks about how you've reduced water usage this year by 12%. It's a great accomplishment, and your efforts are standing out in this industry."
Rachelle's Answer #2
"In my opinion, Zambian Breweries stands out through your reputation for taking care of your employees. Your company culture is unmatched. I believe that happy employees create great products so this could certainly give you an edge over your competitors."
8.
At Zambian Breweries we prefer to hire those with an existing knowledge in the beer and brewing industry. Name 3 types of beers and how they differ from each other.
Assure the interviewer that you bring a real interest to the brewing industry. Display a bit of your knowledge by talking briefly about the three types of beers you are most familiar with and what the most noticeable difference is between them.

Rachelle's Answer #1
"The three types of beer that first come to mind are Ales, Stouts, and Lagers. Lagers are the most popular type of beer sold in bars and liquor stores - likely because they have a crisp and refreshing finish. Ales generally come in second to Lagers, as popularity is concerned, because they are heavier. Many people still enjoy the assertive taste of an Ale. Stouts are well known for their darker, creamier taste. They are not consumed as readily as an Ale or Lager but a very popular choice, nonetheless."
Rachelle's Answer #2
"I have researched the brewing industry extensively, to prepare for this interview. The beers I am most familiar with are Ales, Stouts, and Lagers. Lagers are light and refreshing. Ales are heavier than a Lager, and then a Stout is much darker and creamier."
9.
Environmental responsibility is important to Zambian Breweries. What do you think of our organization's sustainability efforts?
The interviewer would like to know that you have done your research on Zambian Breweries before attending the interview. You can easily find this type of information on most company websites so take a few minutes to research what Zambian Breweries is doing regarding environmental sustainability.

Rachelle's Answer #1
"I noticed on your website that you are currently working on ways to reduce the water use in your breweries. Water is such a valuable resource, so I like to see that Zambian Breweries is making a concerted effort to make a difference in this area."
Rachelle's Answer #2
"Not all companies are focused on sustainability and the environment. I think that your sustainability efforts are rare and responsible."
10.
Tell me about a time that you have helped a co-worker accomplish an important goal.
Being goal-oriented and determined is imperative when working at Zambian Breweries. What do you do, outside of your own goals, to ensure that everyone on your team is successful? Assure the interviewer that you are always willing to keep the team, or company as a whole, in mind.

Rachelle's Answer #1
"As a Sales Manager my team is only as successful as the lowest producing employee. It is crucial that my entire team is motivated, engaged, and on point with their KPI's. Last month I hired a new employee who was struggling significantly with sales. I sat him down and realized that he didn't understand the product. We spent a few hours together over that next week learning the product. In the end, his sales increased by 64%, and he was significantly more confident. It helped the team morale as well."
Rachelle's Answer #2
"I had a coworker who recently needed some flexibility in his schedule so that he could finish his final university exams. I offered to take his overtime shift as well as to swap a couple of shifts with him. It always feels good to help someone accomplish things that are important to them."
11.
Tell me about an organization or group outside of work that you contributed to.
Many hiring managers will choose one candidate over another because of their volunteer experience. They feel that it shows strong character and selflessness...all qualities that make a great employee at Zambian Breweries. Talk to the interviewer about your willingness to give back to your community in some form of volunteerism. If you do not have formal volunteer experience you can draw on things you do in your spare time to assist friends, family, or even your current employer.

If you do have volunteer experience: "For the past eight months, I have volunteered every Wednesday evening at our local animal shelter. I will help with grooming the animals, feeding them, and walking them. It's been an enjoyable experience and rewarding at the same time."
Rachelle's Answer #1
"For the past eight months, I have volunteered every Wednesday evening at our local animal shelter. I will help with grooming the animals, feeding them, and walking them. It's been an enjoyable experience and rewarding at the same time."
Rachelle's Answer #2
"If you do not have volunteer experience: "I have not formally volunteered in these most recent years, however; I spend a lot of time helping my sister who is a single mom. I will babysit on weekends, cook dinners for her and drive the kids to appointments when necessary. I feel that it is imperative to take care of the needs of the family."
12.
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
Have you ever had to take on a task or a role that you felt was over your experience level? Talk to the interviewer about a time when you have dealt with this type of situation. What was the outcome, and what did you learn?

Rachelle's Answer #1
"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned she was very pleased with the progress that I made, and I gained a promotion."
Rachelle's Answer #2
"My current company recently implemented a new SAP system which means that every day has been a learning curve for me. I have had to learn how to manage inventory levels and document in the SAP system. I enjoy taking on new tasks and learning new things."
13.
Have you progressed in your career as you have expected?
Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Talk to the interviewer about your career progression and what you would like to see in the future with Zambian Breweries.

Rachelle's Answer #1
"Overall, my career has progressed a touch slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I feel that this particular position would take my career exactly where it should be."
Rachelle's Answer #2
"I had a pretty specific career mapped out and do feel that I am on track, as expected. I am happy with where my career is right now and would like to see future growth, at a manageable pace, with Zambian Breweries."
14.
Why do you want this job?
What interests you most about working for Zambian Breweries? How will working for them help you to achieve your goals? Recruiters and hiring managers often receive hundreds of applications for the same job. If you are lucky enough to land the interview, make some effort to research the company. Think about how this job will help you in your career. It's crucial for you to know not only what you have to offer them, but what they can do for you. While your passion and excitement for the job are essential, it's always good to have some hard facts to back it up. For instance, "I have heard great things about your company and I know I would be a great fit for this job," is not very specific.

Instead, consider saying something like, "Your values are very much in line with mine. I deeply care about giving back to the community. I also feel like this job will help me reach my goal of working in a management position, because of the leadership opportunities within this role."
Rachelle's Answer #1
"I have heard great things about your company and I know I would be a great fit for this job,"
Rachelle's Answer #2
"I would like this job with Zambian Breweries because your product is amazing and I would be so proud to be an employee here. Your company culture offers a dynamic that I have been seeking out, for quite some time."
15.
At your current or former place of employment, how important was communication and dealing with others?
Are you accustomed to working in an environment where clear communication with others is vital? Talk to the interviewer about your most recent work and how excellent communication played a part in your success.

Rachelle's Answer #1
"In my previous role, healthy communication was required in order to protect the safety of our employees. We transported dangerous goods, and our management required that we all take specific workshops on communication and documentation. Because of this, my communication skills are solid."
Rachelle's Answer #2
"Unfortunately, healthy communication was a missing element in my most recent position. It is a large part of the reason I decided to seek out a new opportunity. I believe that communication is incredibly important for the success of an organization as well as team morale."
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