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Wilhelmsen Ship Management Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
We like to hire well-rounded candidates at Wilhelmsen Ship Management. Walk me through your freight management experience.
View Answers
How to Answer
The interviewer is interested in knowing more about your range of experience in freight management. Try to focus the bulk of your answer on the primary focus of business at Wilhelmsen Ship Management AS. Take a few minutes to walk the interviewer through your resume and highlight any individual industry related training you may be received.
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Top 30 Wilhelmsen Ship Management AS Interview Questions with Full Content
1.
We like to hire well-rounded candidates at Wilhelmsen Ship Management. Walk me through your freight management experience.
The interviewer is interested in knowing more about your range of experience in freight management. Try to focus the bulk of your answer on the primary focus of business at Wilhelmsen Ship Management AS. Take a few minutes to walk the interviewer through your resume and highlight any individual industry related training you may be received.

Rachelle's Answer #1
"My overall experience includes both domestic and international freight, with a special focus on sea transportation. The last four years of my employment has focused primarily on international freight. I am well versed in Safety of Life at Sea (SOLAS) and have a full understanding of International Maritime Dangerous Goods Code (IMDG) compliance and national transportation regulations."
Rachelle's Answer #2
"I am new to the sea transportation industry; however, I have been studying SOLAS and IMDG in my spare time. I am ready to immerse myself in learning more about this industry."
2.
If someone asked you the top 3 benefits of sea based transportation and logistics, what would you tell them?
The interviewer would like to see that you have a genuine interest in the business they conduct at Wilhelmsen Ship Management AS. Briefly discuss with the interviewer what you feel the benefits of sea transportation are.

Rachelle's Answer #1
"There are some great benefits to sea transportation, but I believe the biggest three benefits of working with an organization like Wilhelmsen Ship Management AS are that it's a great solution for transporting heavy and bulky goods. Also, sea transportation offers much more flexibility when it comes to the materials allowed to be transported. Thirdly, sea transport allows the greatest quantity of materials in a load, because of their large storage capacity."
Rachelle's Answer #2
"That's a great question! If I had to choose the top benefits of sea transportation, I would say that it's more economical for large shipments, it allows for a wider range of materials to be transported, and it offers fewer restrictions on the type of materials shipped."
3.
At Wilhelmsen Ship Management we connect businesses who need to ship their goods with businesses who require those goods. This means that relationships are everything to us. What is your customer service philosophy?
Because Wilhelmsen Ship Management AS puts so much effort into their reputation, the interviewer needs to be confident that your philosophy on customer service aligns well with theirs. Be sure to research the Wilhelmsen Ship Management AS website and take note of any keywords they use when it comes to their clients and services. Match your language with theirs.

Rachelle's Answer #1
"I noticed on your website that you value your clients by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, customer service goes beyond friendliness and efficiency. You need to understand your customer's business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."
Rachelle's Answer #2
"I realize that "The customer is always right" must be a popular answer; however, I feel that first and foremost, the customer needs to trust your product and services. So, for that reason, I would say that my customer service philosophy is all about building trust and transparency."
4.
We have many strong competitors at Wilhelmsen Ship Management. In your opinion, what sets us apart?
Before your interview with Wilhelmsen Ship Management AS it's a great idea to get to know who their competitors are, and what makes Wilhelmsen Ship Management AS stand out from the rest.

Research online through a Google news search, or on the company website. If Wilhelmsen Ship Management AS has a 'News' or 'About Us' section on their website you will likely find some information on recent awards, industry accolades, etc.

Rachelle's Answer #1
"While researching Wilhelmsen Ship Management AS and the local market I did see that there are a few competitors in our area. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. In addition to all of this, I see that Wilhelmsen Ship Management AS puts an important focus on carbon footprint. All of this makes you stand out from your competitors."
Rachelle's Answer #2
"You value your people and have an awesome culture centered around achievement, growth, and accountability, and you are disrupting an industry that needs some shaking up and you have science that is allowing that disruption. Honestly, the energy in here is contagious, which only make me more excited about the opportunity."
5.
Why do you see Wilhelmsen Ship Management as a long term career fit? How does sea transportation fit into your long term career goals?
Talk to the interviewer about the type of career growth that you would like to see with Wilhelmsen Ship Management AS. Why do you want a career in the sea transport industry, and how do you think this position will satisfy that desire?

Rachelle's Answer #1
"I love the logistics and critical thinking required of me in the sea transport industry. It is continually challenging. What excites me most about this opportunity is that there is room for advancement in a leadership role. I would like to work my way to a significant leadership position with Wilhelmsen Ship Management AS over the coming years."
Rachelle's Answer #2
"This position aligns nicely with my career goal of continued growth. The role is in my comfort zone, but a new enough approach that will intrigue me, and the company size is adequate to support growth."
6.
At Wilhelmsen Ship Management our facility runs 24/7. What is your availability? Do you have a preferred shift?
If Wilhelmsen Ship Management AS runs a morning, afternoon, and evening shift then you should go into the interview being very clear on your preference and availability.

The last thing you would want to do is take a role that isn't a fit for your lifestyle. Keep your answer to the point. There is no need to over-explain your scheduling needs.

Rachelle's Answer #1
"My wife and I like to arrange our work schedules around our children's needs. For that reason, I am seeking an afternoon shift. This way I can continue to drive them to school in the morning."
Rachelle's Answer #2
"Although I do not have many restrictions in my schedule, I do need to be available for a prior commitment on Friday evenings. Other that than, I am happy to accommodate any shift, and overtime, as required by Wilhelmsen Ship Management AS."
7.
Wilhelmsen Ship Management puts safety first in all situations. What would you do if you saw a co-worker performing unsafe work?
The interviewer is wondering how you would react in a potentially unsafe work situation. If Wilhelmsen Ship Management AS is putting a lot of effort and resources into employee safety, they need assurance that you will appreciate those efforts and help to uphold their high safety standards. Answer this hypothetical question by using a real-life example, if possible. Otherwise, give a hypothetical answer. Be sure to compliment them on their safety efforts.

Rachelle's Answer #1
"If I saw a co-worker performing hazardous work I would act according to Wilhelmsen Ship Management AS policy. If the individual reported to me, I would swiftly ask them to stop what they were doing and would re-train them on the correct behavior. I would be sure to document the situation as well. In my opinion, there is no room for safety shortcuts in the workplace, and I appreciate that Wilhelmsen Ship Management AS puts so much effort into safety efforts."
Rachelle's Answer #2
"I believe that Wilhelmsen Ship Management AS has strong policies in place for unsafe behavior in the workplace. If I were to see a co-worker performing unsafe work, I would follow the protocols in place for a situation like that."
8.
Have you ever worked in a unionized environment? How do you feel about unions?
You may love unions, or you may have adversity towards them. The best thing to do when you are asked a question like this is to give an answer that is positive, either way.

Like there is always two sides to a story - there is still a positive to find from either side. Talk about your experience in a union environment; however, if it was not a positive one, it's highly recommended that you avoid complaining. Pick a positive note and focus on that.

Rachelle's Answer #1
"I feel that unions have their place in many situations. I worked in a unionized environment for three years with Company ABC, and the union created a smoother and more organized environment."
Rachelle's Answer #2
"Although I have not worked in a unionized environment in the past, I do see why a union environment would be helpful to many industries and workplaces. They create strong policy, standards, and expectations that protect all parties. Are you a unionized environment here at Wilhelmsen Ship Management AS?"
9.
This position may require you to lift up to 50 pounds, bend, and stand throughout the day. Are you able to meet the physical requirements for this role at Wilhelmsen Ship Management?
The interviewer wants assurance that you can safely handle the physical requirements of the job. The best way to answer this is to talk about the physical demands of your current / most recent position. Alternately, you can discuss the ways you ensure you're in peak physical condition.

Rachelle's Answer #1
"Yes, I can meet these physical requirements. In my current position, I lift up to 65 pounds throughout the day. I have never had a physical injury in the workplace."
Rachelle's Answer #2
"I have a slight restriction with lifting because of a knee injury from my days playing soccer. I can lift up to 50 pounds, bend, and stand; however, I do wear a knee brace. Rest assured, I diligently practice safety in the workplace and would never take on a task beyond my physical capabilities."
10.
Give me an example of a time when you went above and beyond.
Display to the interviewer that you can do more than just the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Rachelle's Answer #1
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."
Rachelle's Answer #2
"I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our work did not suffer any setbacks."
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