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Whole Foods Interview Questions
1. How well do you handle customer complaints?
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Whole Foods is headquartered in Austin, TX. The company has been in operation since 1980 and has yearly revenues of 9.25 Billion with approximately 55,000 employees. Whole Foods is a publicly traded company, trading under the symbol WFMI. Follow Whole Foods on Twitter at @WholeFoods. To get an even further insight into Whole Foods, check out their Blog. Read about the company culture, corporate mission, and discover any job openings at Whole Foods, by visiting their Career Page. If you need help finding more information about Whole Foods, visit their Website.
Whole Foods Interview Questions
2 of 25
Where do you see yourself in five years?
 
User Submitted Interview Answers
1.
I understand Whole Foods Market is looking at property in St Pete. If I am chosen for FE supervisor, I would use this time to learn from a seasoned team, with a seasoned team leader. From there, I would love to apply for customer service associate team leader.
 
2.
I would love to master the Whole Body Associate Team Leader position and eventually work my way up within the company.
 
Question
3 of 25
How often are you late for your responsibilities, such as school or work?
 
User Submitted Interview Answers
1.
I was late for work about 3 times due to snow or traffic. I always made sure to call in advance to let my manager know I would be late.
 
2.
I'm not late. I think it's very important to be on time and lead bu example.
 
Question
4 of 25
Why would you like to work at Whole Foods?
 
User Submitted Interview Answers
1.
I have a passion for healthy eating and want to have fun at my job.
 
2.
I would like to work at Whole Foods mainly because I have a tremendous passion to help the customers with their needs. Especially if is about eating well.
 
Question
5 of 25
What is your best personal trait?
 
User Submitted Interview Answers
1.
Being able to work with my different people with many different backgrounds.
 
2.
I am good at working with people.
 
Question
6 of 25
What's your favorite meal?
 
User Submitted Interview Answers
1.
My favorite meal righ now is salmon withe a grapefruit sauce and coucous with spinach and sundried tomatoes and garlic broccoli.
 
2.
Steak and potatoes with asparagus.
 
Question
7 of 25
Name your three best qualities?
 
User Submitted Interview Answers
1.
Honest, sociable, and making people happy!
 
2.
Knowledge of meat operations,great cutomer service & being resourcefull when oppertunities arise.
 
Question
8 of 25
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
 
User Submitted Interview Answers
1.
Yes, I helped many people with their diet. I do believe eating healthy is important, so I love helping people with diet. My major is Nutritional science, that's how much I love it!
 
2.
Enrolling students at UOP
 
Question
9 of 25
Why do you feel you will be better suited for this job than the other applicants?
 
User Submitted Interview Answers
1.
My passion for my craft and my desire to grow both personaly and professonaly.
 
2.
I have a passion for cooking and have been involved with special diets for the past 10 years. I know the importance these diets play in a person heath. I also have the skills to guide and product knowlege to help in the perperation.
 
Question
10 of 25
Do you need a job at Whole Foods or just working for fun?
 
User Submitted Interview Answers
1.
I need and want a job at whole foods, it would be such a privilege to work in an environment that is ethically linked and is at the same time a fun place to work.
 
2.
Of course I need a job, but I like to make it as fun as possible while doing the right stuff.
 
Question
11 of 25
What would you do if a coworker asked you to help steal?
 
User Submitted Interview Answers
1.
Say no and go about my work, then report the suspicious behavior to management.
 
2.
I would report this activity to the store manager, team leader or call the team member tip line.
 
Question
12 of 25
Do you prefer working in a team environment or alone?
 
User Submitted Interview Answers
1.
I prefer working as a team, that's for sure!
 
2.
Working as a team, we can always learn/teach from others.
 
Question
13 of 25
What do you know about the quality of products we sell?
 
User Submitted Interview Answers
1.
Very high quality, non-GMO products, and its not only products but whole foods reaches out to the community.
 
2.
The products sold are both natural and oragance and GMO free. When ever possible grown in our own valley.
 
Question
14 of 25
Tell me about a time when you had to be a leader. How was the outcome?
 
User Submitted Interview Answers
1.
When my Manager and Assistant Manager were on vacation, I was the MOD and there was no schedule made and none of the department managers had access to the schedules, so first I had to quickly draft a schedule and informed all employees of their breaks and lunch times.
 
2.
I created a club called the Holistic health which is about eating healthier. I was the leader since I created this club. My duties were to help the students eat healthier and what are the benefits of healthy eating, etc.
 
Question
15 of 25
Tell me about a time you received good customer service.
 
User Submitted Interview Answers
1.
I was checking out at Whole Foods and the cashier noticed that my cloth bag had a few tears at the bottom, so the produce might fall out. He gave me a new cloth bag for free, because he didn't want me to lose any groceries but he also didn't want me to have to use plastic! This showed great consideration and an emphasis on sustainability.
 
2.
When I needed some plumbing supplies I was shown where product was & suggested other alternitives.
 
Question
16 of 25
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
 
User Submitted Interview Answers
1.
If I found myself without enough time..and lots of things to do. I asked for assistance.
 
2.
I had a group leaving for the airport who needed to out in a hurry and a brakfest metting both at tyhe same time . I called another chef from the line to to put out the meeting while I served the the group who had to be the airport. Both completed to satisfaction.
 
Question
17 of 25
Do you have any friends or relatives that work at Whole Foods?
 
User Submitted Interview Answers
1.
No, I don't have any friends on relatives, but I get along with all of the employees! I'm always smiling and I tend to be thrilled when I see them.
 
2.
No I do not whole foods is new to our area and region.
 
Question
18 of 25
Tell me about a time you had a difficult customer and what you did to difuse the situation.
 
User Submitted Interview Answers
1.
I talked calmly and slowly. I repeated what they said in different words to make sure I understood the issue and also told them I would work to correct the situation.
 
2.
We ran out of decaf coffee beans. A regular customer could only drink decaf so I suggested other alternatives one of which she was surprised we offered and ordered it.
 
Question
19 of 25
How would your references describe you?
 
User Submitted Interview Answers
1.
Personable, honest, outgoing, determined, funny.
 
2.
Hard working, focused, driven and personable.
 
Question
20 of 25
What do you like most about Whole Foods?
 
User Submitted Interview Answers
1.
So many vegan food choices!
 
2.
The quality of the merchandise carried, and the care for the customers.
 
Question
21 of 25
Have you shopped at Whole Foods before?
 
User Submitted Interview Answers
1.
Yes, I literally spend my whole pay check at whole foods. They sell many vegan food choices which I love! Also, it smells good and it just beautiful.
 
2.
Yes, I shop at Whole Foods regularly. I'm a vegetarian and there's just no other store where I can find fresher produce and more vegetarian options.
 
Question
22 of 25
Why do you think you will like working at Whole Foods?
 
User Submitted Interview Answers
1.
I think the single most important factor for happiness at a job is how you feel about the team you're working with - and I get the sense that I would fit in very well with this team. It seems to me that your staff is very friendly, enthusiastic, and talented.
 
2.
It's one of the best companies to work for. i enjoy helping customers.
 
Question
23 of 25
When was the last time you contributed to a team effort and what was your role?
 
User Submitted Interview Answers
1.
We had to discuss plans for company merge. This called for technical people, end users and regional employees. I setup meetings and setup brief agenda for meeting and then we discussed as team follow up items and who was going to do what.
 
2.
Everyday in the kitchen is a team effort, from prepping the food to washing dishes, we all work together as a unit.
 
Question
24 of 25
Do you have an interest in learning about the products we sell at Whole Foods?
 
User Submitted Interview Answers
1.
Yes I feel in order to give great customer service you must have knowledge on the products you sell. As a cashier you are the last impression that we give the customer.
 
2.
Of course, I am currently studying nutrition so I would love to learn more about what whole foods products are all about.
 
Question
25 of 25
Have you ever called off from work before?
 
User Submitted Interview Answers
1.
Yes, but I used to rarely call in sick. I work at UPS which is all about lifting packages, etc so you can get hurt if you don't work safe. If I work at a store, I don't think I will ever call in sick because I eat very healthy and take care of my self!
 
2.
I have called off from work twice in the 2 1/2 years that I worked with Vitamin Cottage. Once I had pneumonia, the other time I had the flu.
 
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Why work at Whole Foods?
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