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Whole Foods Interview Questions

39 Whole Foods Interview Questions
Question 1 of 39
How well do you handle customer complaints?
How to Answer
Addressing customer complaints is an essential part of customer service, and the interviewer wants to hear that you are okay talking through a customer's complaint. Start off by telling the interviewer that you do not mind addressing customer complaints, and you recognize that most customers have good intentions when coming forth with a complaint. Tell the interviewer that you take time to listen to everything the customer has to say first to ensure you truly understand what they are upset about. Next, share that you make eye contact with the customer and sincerely apologize to them. Finally, be sure to mention that you offer to correct any mistakes that were made or take the appropriate action to rectify the situation.
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Question 2 of 39
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
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How to Answer
Think about the times you have helped a friend achieve their goal. You may have run a few miles with them each day in preparation for a 10k. You might have stayed up late at night reviewing flashcards for a big test the next day. Or, maybe you watched a family's children for a couple of days to allow the parents to work on their goal of opening a new business. These types of scenarios work great to answer this question. Simply tell the interviewer a high-level overview of your scenario, and share how thankful the individual was for your contribution.
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Question 3 of 39
Name your three best qualities?
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How to Answer
Think about the things that people have repeatedly commended you for. What are the common qualities that you have received praise for at work, in school, or within your family? These things make great examples! Simply share your three qualities, and tell the interviewer that other people have told you they really like these qualities in you. Some examples might include your joyful attitude, your kindhearted spirit, your ability to help others, your knack for striking up a conversation, or your patience.
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Question 4 of 39
What is your best personal trait?
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How to Answer
Think about the one thing that people repeatedly commend you for; this is your answer to this question! Start off by sharing the one trait, and tell the interviewer that people often tell you this is your strength. For example, you might say, "My best trait is my ability to relate to people. My co-workers often mention that they really admire this trait. I just really enjoy helping people."
Answer Example
"My best trait is my ability to relate to people. My co-workers often mention that they really admire this trait. I just really enjoy helping people."
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Question 5 of 39
What's your favorite meal?
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Question 6 of 39
How often are you late for your responsibilities, such as school or work?
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Question 7 of 39
Why would you like to work at Whole Foods?
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Question 8 of 39
Where do you see yourself in five years?
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Question 9 of 39
Why do you feel you will be better suited for this job than the other applicants?
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Question 10 of 39
Do you need a job at Whole Foods or just working for fun?
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Question 11 of 39
What would you do if a coworker asked you to help steal?
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Question 12 of 39
Do you prefer working in a team environment or alone?
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Question 13 of 39
What do you know about the quality of products we sell?
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Question 14 of 39
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Question 15 of 39
Tell me about a time when you had to be a leader. How was the outcome?
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Question 16 of 39
Do you have any friends or relatives that work at Whole Foods?
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Question 17 of 39
Tell me about a time you received good customer service.
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Question 18 of 39
Tell me about a time you had a difficult customer and what you did to difuse the situation.
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Question 19 of 39
How would your references describe you?
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Question 20 of 39
What do you like most about Whole Foods?
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Question 21 of 39
Have you shopped at Whole Foods before?
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Question 22 of 39
Why do you think you will like working at Whole Foods?
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Question 23 of 39
Have you ever called off from work before?
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Question 24 of 39
When was the last time you contributed to a team effort and what was your role?
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Question 25 of 39
Do you have an interest in learning about the products we sell at Whole Foods?
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Question 26 of 39
Would you say you are a sociable person?
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Question 27 of 39
What do you know about Whole Foods?
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Question 28 of 39
Describe a time when you disliked company rules in your last job?
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Question 29 of 39
What is your philosophy on eating well?
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Question 30 of 39
Tell me about a time when you went above and beyond for customer service?
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Question 31 of 39
Tell me about your experience working in retail?
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Question 32 of 39
If you could prepare and share a dinner with anyone, who would it be and what would you make?
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Question 33 of 39
What is your favorite food at Whole Foods?
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Question 34 of 39
How would you handle an irate customer that has screamed at you for three minutes straight?
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Question 35 of 39
Have you noticed our employees give excellent customer service, will you be able to do the same?
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Question 36 of 39
Why should we not hire you?
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Question 37 of 39
How would you deal with an angry customer while you were busy completing tasks?
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Question 38 of 39
What are some of your weaknesses?
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Question 39 of 39
How can I trust you not to steal?
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About Whole Foods

Whole Foods Market, Inc. (Whole Foods Market) owns and operates a chain of natural and organic foods supermarkets. As of September 27, 2009, it operated 284 stores: 273 stores in 38 the United States, states and the District of Columbia; six stores in Canada, and five stores in the United Kingdom. This includes 53 stores acquired from Wild Oats Markets, Inc., 51 stores in 20 the United States, states and two stores in Canada. It owns 11 stores, three distribution facilities and land for one store in development, including the adjacent property. It also owns a building on leased land, which is leased to third parties, and has three stores in development on leased land. Its product selection includes, but is not limited to produce, seafood, grocery, meat and poultry, bakery, prepared foods and catering, specialty (beer, wine and cheese), coffee and tea, nutritional supplements, vitamins, body care and educational products such as books, floral, pet products and household products.

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