Practice 28 TIAA interview questions covering financial services, retirement planning, and client-focused values.
Question 15 of 28
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Sudden changes will occur in the workplace from time to time. Assure the interviewer that you are capable of responding quickly, and professionally, to sudden changes in the workplace.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am able to think quickly on the job and I do respond well to sudden change. Last week I was asked to tweak a presentation with just 30 minutes notice. The changes were significant but luckily I work well under pressure. The presentation went well and our clients were very happy."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"The insurance industry can be quite volatile so I would suggest that I think quickly in response to change, multiple times per day. When I do need to pivot quickly, I do so in a safe and calculated way that can benefit all parties."

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I find it very easy to pivot a conversation if necessary or meet a deadline that may change my planned day.
Marcie's Feedback
Nice! It's great that you're adaptable. Strengthen your response by giving an example of a time when you had to think quickly on your feet. Use the STAR method (situation, task, action, result) to provide a detailed description of the situation, your role/action, and the end result. Prove to the interviewer that you're flexible and a quick thinker.
Prepare for TIAA's values-based interviews and technical financial services questions.
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Written by Rachelle Enns
28 Questions & Answers • TIAA

By Rachelle

By Rachelle