Practice 28 TIAA interview questions covering financial services, retirement planning, and client-focused values.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Most organizations prefer to hire candidates who can apply creative thinking when needed, but can also follow protocol and guidelines. Assure the interviewer that you are an individual who can achieve both.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In the workplace, I naturally lean towards my preference of straightforward rules and expectations. From there, once I am comfortable in my knowledge base, I can start to think outside of the box. So - to answer your question - I would say I bring a healthy balance of both."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am most comfortable when my creativity is challenged. I like to think of new ways of working, and create alternate solutions to a variety of scenarios. With that said, I am more than capable of following a predetermined set of rules."

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We are in an industry of compliance and regulations. So, I consider myself a creative thinker while proceeding within our guidelines as an industry.
Marcie's Feedback
Given that your industry has a lot of regulations, it's great that you've indicated that you like to follow a predetermined set of rules. The interviewer will also be pleased to hear that you are a creative thinker. Can you give an example that supports these assertions? Can you talk about a time when you abided by the rules but still thought outside the box?
Prepare for TIAA's values-based interviews and technical financial services questions.
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Written by Rachelle Enns
28 Questions & Answers • TIAA

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By Rachelle