"I would rate myself a 9 when it comes to writing. I am a strong writer who can produce content quickly and concisely. In past customer service roles, I've gained a lot of experience in writing emails to customers. I know how to write in a friendly and knowledgeable tone that clients typically appreciate. In my last role, I frequently had to explain to clients how to use the investment watchlists that we had available on our website. There was some complexity around the various ratings, but I was able to clearly explain to the customers how to best use the watchlists. Many times, I received responses back from people who wanted to thank me for my help. I look forward to having the opportunity to help Stripe users better understand the company's products and how to use them."