"I am the kind of person who loves variety and who can easily roll with the punches. I like that account support gives me the chance to talk to lots of different people who are dealing with various issues. I find this interesting and fun. So, in general, I don't view this type of atmosphere as stressful. Instead, I view it as a challenging puzzle that I get to solve every day. When it comes to keeping mentally relaxed and focused, I do this by listening to music that I like on my way to and from work, as well as by always taking a short lunch break with colleagues. Talking and laughing at lunch helps to break up the day and keep me in a happy frame of mind. I also work out at the gym a few times a week so I can burn off energy and run off any challenging calls I've handled that week."