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Sayaji Hotels Pvt Interview
Questions

32 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 32
At Sayaji Hotels Pvt we believe in the continued education and training of our employees. If you could choose any area to expand your knowledge, which would you choose?
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How to Answer
Discuss with the interviewer the ways that you would expand your industry knowledge and skills if given a chance. Be sure to express your interest in continued education and training.
32 Sayaji Hotels Pvt Interview Questions
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  1. At Sayaji Hotels Pvt we believe in the continued education and training of our employees. If you could choose any area to expand your knowledge, which would you choose?
  2. At Sayaji Hotels Pvt we have many strong competitors. In your opinion, how do we stand out from the crowd?
  3. At Sayaji Hotels Pvt we prefer to hire those with a business, hospitality, or tourism related diploma or degree. Walk me through your post-secondary education. How has it prepared you for this role?
  4. The internet is constantly changing the conversation between Sayaji Hotels Pvt and our customers. What are your thoughts on the use of social media marketing platforms such as Facebook, Twitter, and Instagram?
  5. Are you currently interviewing with any direct competitors of Sayaji Hotels Pvt?
  6. At Sayaji Hotels Pvt we put our customers needs first. What is your customer service philosophy?
  7. At Sayaji Hotels Pvt there are many internal growth opportunities. What does your ideal career path with Sayaji Hotels Pvt look like?
  8. Working in hospitality can be a thankless job. How can we continue to motivate you to work hard for Sayaji Hotels Pvt even on the more challenging days?
  9. At Sayaji Hotels Pvt many of our positions require you to wear a uniform to work. Are you willing to comply?
  10. Because of the nature of our business, we will ask to conduct a complete background check before hiring you at Sayaji Hotels Pvt. Are you willing to comply?
  11. Due to the nature of our business at Sayaji Hotels Pvt, your priorities can change on a dime. Are you able to change focus quickly or does this bother you?
  12. Tell me about your exposure to hospitality related software and technology.
  13. Tell me about a time when you discovered a problem and went beyond regular expectations to fix it.
  14. Tell me about a time when you made a suggestion requesting change in an organization.
  15. What is the most competitive work situation you have experienced?
  16. Have you progressed in your career as you have expected?
  17. Who would you say inspires you?
  18. Rate your communication skills from 1-10 with proper examples backing your given rating.
  19. When have you worked amongst a diverse group of people?
  20. How do you like to encourage ideas in others?
  21. When have you created a new product or service?
  22. Give me an example of a time when you went above and beyond.
  23. If you were given a choice, which work related task would you leave for last? Why?
  24. How do you handle stress?
  25. Tell me more about your most recent position and how it relates to this particular role.
  26. When have you spoken up for cause, knowing that it would directly look unfavorable on you, because it was the right thing to do?
  27. What attracts you the most to this particular position?
  28. Tell me about a time when you had to encourage a fellow team member. How was your encouragement received?
  29. Have you ever worked in a cross-functional environment?
  30. Why should we hire you?
  31. What are you reading right now?
  32. What is your current salary?
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15 Sayaji Hotels Pvt Ltd. Answer Examples
1.
At Sayaji Hotels Pvt we believe in the continued education and training of our employees. If you could choose any area to expand your knowledge, which would you choose?
Discuss with the interviewer the ways that you would expand your industry knowledge and skills if given a chance. Be sure to express your interest in continued education and training.

Rachelle's Answer #1
"I am always happy and willing to expand my knowledge when it comes to sales and service in the hospitality industry. I would be especially interested in expanding my skills in strategic prospecting if given the opportunity."
Rachelle's Answer #2
"Although I am always eager to learn new skills, I haven't given that a lot of thought lately. Do you have any suggestions related to this role? What initially comes to mind, for me, is to gain additional knowledge in cold calling."
2.
At Sayaji Hotels Pvt we have many strong competitors. In your opinion, how do we stand out from the crowd?
The interviewer would like to know that you have researched Sayaji Hotels Pvt Ltd. and that you have an understanding of what makes them the best in their industry! List a couple of ways that you feel Sayaji Hotels Pvt Ltd. stands out from their competitors. You can find ideas on the company website or online review sites.

Rachelle's Answer #1
"When I did an online search for Sayaji Hotels Pvt Ltd., I noticed that your reviews are much more positive than your competitors' reviews. Many of your customers mentioned that you stand out by way of excellent customer service and competitive pricing. I was quite impressed with what I read. Obviously Sayaji Hotels Pvt Ltd. is a top choice for many."
Rachelle's Answer #2
"I think that Sayaji Hotels Pvt Ltd. stands out from the crowd because of your strong branding message. Your customers know what to expect when they walk in, and you seem always to match or exceed those expectations."
3.
At Sayaji Hotels Pvt we prefer to hire those with a business, hospitality, or tourism related diploma or degree. Walk me through your post-secondary education. How has it prepared you for this role?
Your post-secondary education is on your resume; however, the interviewer would like for you to go into further detail. Discuss how your post-secondary education has prepared you for a role with Sayaji Hotels Pvt Ltd.. If you do not have any formal post-secondary education, you can refer to your previous work experience or related on-the-job training.

Rachelle's Answer #1
"I have a Diploma in Travel and Tourism from Reeves College. This post-secondary experience was very positive, and I was able to learn the hospitality industry inside and out. My favorite course from the program was Marketing and Business Management. I believe this course gave me a keen eye for the large, and small, ways that I can make a positive change. I look forward to applying that knowledge to this role with Sayaji Hotels Pvt Ltd.."
Rachelle's Answer #2
"Although my related training is all on-the-job training, I am confident that I will exceed your expectations in this role with Sayaji Hotels Pvt Ltd.. I bring five years of similar experience from my previous role. That company was particularly strong when it came to their training resources, so I am fully equipped and trained to perform well in this role."
4.
The internet is constantly changing the conversation between Sayaji Hotels Pvt and our customers. What are your thoughts on the use of social media marketing platforms such as Facebook, Twitter, and Instagram?
The interviewer would like to know that you are savvy when it comes to the reach of online marketing. How aware are you that every move you make can be quickly scrutinized and immediately commented on, online? Talk about how you have seen social media marketing affect your current or previous employers.

Rachelle's Answer #1
"I see that Sayaji Hotels Pvt Ltd. has a strong social media platform. You are very engaged with your followers and commenters. I feel that social media marketing has influenced companies to react faster and more openly to customer complaints - which is great. I am 100% on board with where social media marketing is taking the hospitality industry, and I think that Sayaji Hotels Pvt Ltd. is doing a great job with online brand management."
Rachelle's Answer #2
"I think that social media, like all things, can have a positive side, and a negative side. If social media marketing is managed very diligently, I believe it's a great tool to converse with clients and customers in a fast and effective way."
5.
Are you currently interviewing with any direct competitors of Sayaji Hotels Pvt?
It is always best, to be honest, and answer this question with full disclosure in mind. The interviewer is asking this question because they want to know how quickly they need to move to avoid you being scooped by a competitor! Always let the interviewer know that you are actively looking but be sure to reiterate why Sayaji Hotels Pvt Ltd. is your top choice. Feel free to ask the interviewer about their hiring timeline as well!

Rachelle's Answer #1
"I am active in my job search and have targeted companies similar to Sayaji Hotels Pvt Ltd.. Currently, I am in first interview stages with two other organizations. I am hoping to have an offer of employment as soon as possible; however, I am holding out for the perfect opportunity. This role with Sayaji Hotels Pvt Ltd. sounds like a fantastic fit for me. When are you hoping to have a decision made?"
Rachelle's Answer #2
"I am selective about where I interview. I chose to apply with Sayaji Hotels Pvt Ltd. because you are the best in your business! I am eager to make a move but will not take a position that does not feel like a perfect fit. Do you have a timeline for your hiring decision?"
6.
At Sayaji Hotels Pvt we put our customers needs first. What is your customer service philosophy?
Assure the interviewer that you will honor the customer service values at Sayaji Hotels Pvt Ltd.. If you take the time to read through their website, you will likely come across a few critical statements on their customer service values. Refer to those particular keywords when answering this question.

Rachelle's Answer #1
"I read on the Sayaji Hotels Pvt Ltd. website that you continue to be a leader in your industry because of your commitment to bringing the most innovative products and experiences to your customers. This aligns really well with my customer service philosophy. I believe in keeping customers engaged through a seamless and unique experience every time they visit."
Rachelle's Answer #2
"My customer service philosophy is always to be honest with the customer. I know that Sayaji Hotels Pvt Ltd. puts a lot of focus on integrity and honesty, so I believe that our values align well."
7.
At Sayaji Hotels Pvt there are many internal growth opportunities. What does your ideal career path with Sayaji Hotels Pvt look like?
Have you taken a look at the other career opportunities listed on Sayaji Hotels Pvt Ltd. website? Before your interview, be sure to research the types of opportunities present at Sayaji Hotels Pvt Ltd.. Do any of those positions catch your eye? Dig a bit deeper and find out what it takes to land a role like that! Be prepared to discuss your findings with the interviewer.

Rachelle's Answer #1
"I would love to see myself grow into a management opportunity with Sayaji Hotels Pvt Ltd. down the road. I saw a job posting for a Hospitality Manager and would like to learn more from you on how I can realistically achieve this type of position."
Rachelle's Answer #2
"Being on the front-lines of customer service has been a gratifying part of my career; however, when I complete my Human Resources degree, I would like to find a position within your Corporate office, working on policy and procedures. That is where my true passion is."
8.
Working in hospitality can be a thankless job. How can we continue to motivate you to work hard for Sayaji Hotels Pvt even on the more challenging days?
The interviewer would like to know how Sayaji Hotels Pvt Ltd. can continue to motivate you, even on those days where you may feel like quitting. Retention is vital to Sayaji Hotels Pvt Ltd.. Help them learn how they can best retain you. What are your motivators?

Rachelle's Answer #1
"Words of encouragement motivate me. If you see me doing something right - even if it is small - tell me that you noticed. I don't need every day to run 100% smoothly, but I sure like to feel appreciated by my employer."
Rachelle's Answer #2
"I don't mind a good challenge as long as I feel that my performance is making a difference. Because I have a bit of a competitive streak, you can keep my motivated by including me in the conversation regarding the difference I am making through my work and tenacity."
9.
At Sayaji Hotels Pvt many of our positions require you to wear a uniform to work. Are you willing to comply?
Many hospitality based companies will require you to wear a uniform. This decision can also be for security reasons or to help customers be able to identify you better. It is okay to ask to see the outfit before you agree to wear it. If you need any alterations to the uniform for social, religious, or gender reasons - you have the right to ask!

Rachelle's Answer #1
"I can understand why Sayaji Hotels Pvt Ltd. requires a uniform from most employees. I have seen your uniforms, and they seem very comfortable, and the colors are great. I do wear a hijab so can you please confirm that your uniform allows for that?"
Rachelle's Answer #2
"I have seen your uniforms and am 100% comfortable with that. I've had a dress code for work the last ten years and quite enjoy taking the guesswork out of dressing for work. In addition to being more professional, I believe that uniforms create a better sense of unity in the workplace."
10.
Because of the nature of our business, we will ask to conduct a complete background check before hiring you at Sayaji Hotels Pvt. Are you willing to comply?
Are there any reasons why you could not perform the full function of this role? This question is the best time to disclose if you have a criminal record. Full disclosure may not make you exempt from employment with Sayaji Hotels Pvt Ltd. - they may need to understand the charge and assess the risk.

Rachelle's Answer #1
"I am more than willing to comply with a background check; however, I will disclose to you that I have a mark on my record from a marijuana possess charge 12 years ago. I was a teenager at the time and regret that choice. It's best you know from me as opposed to finding out through a background check."
Rachelle's Answer #2
"I have a clean record and am happy to comply with any background checks you require. Would you like for me to obtain a police check for you this week?"
11.
Due to the nature of our business at Sayaji Hotels Pvt, your priorities can change on a dime. Are you able to change focus quickly or does this bother you?
Assure the interviewer that you are quick on your feet and can handle the variety of tasks that will come your way at Sayaji Hotels Pvt Ltd.. Give an example of a time when you have had your priorities change on a dime. How did you handle it and what was the outcome?

Rachelle's Answer #1
"In my current position I am on call quite often, so I am used to having my schedule and plans change. When this happens, even though it may be frustrating at times, it always works out in the end. I don't mind changing focus when I'm needed."
Rachelle's Answer #2
"I maintain a stronger focus when able to start and complete a project in one shot; however, if it is required of me to change priorities from time-to-time, I am okay with that as well."
12.
Tell me about your exposure to hospitality related software and technology.
No matter your function with Sayaji Hotels Pvt Ltd., chances are, you will need to learn their internal software and technology. Ask the interviewer which systems they use and then discuss how they may be similar to the programs with which you are already familiar.

Rachelle's Answer #1
"I have been exposed to a few Point of Sale and Booking Systems that sound similar to what you are using here at Sayaji Hotels Pvt Ltd.. I am tech savvy and am confident that I could pick up on your technology very quickly."
Rachelle's Answer #2
"Could you tell me which programs and software you use? I have used a variety of hospitality related software and technology, so I am confident in my ability to learn your programs quickly."
13.
Tell me about a time when you discovered a problem and went beyond regular expectations to fix it.
Your innovative approach may be exciting and unconventional, but can you implement it realistically? Ideas are one thing, but putting them into practice and providing measurable results is where you can add genuine value.

Think of a time you worked long hours and made sacrifices to overcome a challenging problem. Demonstrate your impact and the significance of your solution.

Rachelle's Answer #1
"When I worked as an admin assistant at my last job, I was in charge of purchasing. I noticed we had been spending quite a bit of money on paper and plastic-ware. I compared the cost of disposables to the cost of buying permanent dishes and utensils for the kitchen. It turned out we were able to save the company hundreds of dollars each year by simply investing in dishes and silverware!"
Rachelle's Answer #2
"I had a staff member who was stealing supplies. Rumors were going around that she was dishonest; however, there was no evidence. I carefully waited and, after two days, the rumored infractions were caught on camera. At that point, I was able to terminate her employment. I went beyond regular expectations by gaining evidence before terminating her. I knew this would prevent a human resources issue down the road, and it also saved my company from having to pay this employee any severance pay."
14.
Tell me about a time when you made a suggestion requesting change in an organization.
In addition to being able to handle change, can you also recognize when change is required and be confident enough to present that to your organization? Talk to the interviewer about a time when you were able to suggest a change in the workplace.

Rachelle's Answer #1
"Last year when I was managing front-of-house I noticed a pretty solid opportunity for us to save on overtime hours. I created a presentation and gave it to my manager who took it to upper management. The changes were implemented, and I was very proud of the suggestion that I made."
Rachelle's Answer #2
"I made a recommendation, in my current role, for a change in vendors when it came to our office supplies. I noticed that our current vendor was becoming increasingly slack with incorrect billing, missing items, and even additional surcharges. I sourced another three options, all local, and presented my findings to my supervisor. We ended up choosing one of the vendors that I found."
15.
What is the most competitive work situation you have experienced?
Think back to a time when you were racing others to achieve the highest sales, were working towards a promotion, or eagerly trying to win a new contract. Show the interviewer that you rose to the challenge and that you were excited to push yourself to be the best. It is a definite plus if you have cheered on your competitors and helped them along the way. Finally, be sure to mention any successful outcome.

Rachelle's Answer #1
"My current sales position is highly commission based, so my colleagues and I are quite competitive. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. We coach each other on sales techniques and share success stories. The result has been a positive work environment with healthy competition."
Rachelle's Answer #2
"One of the most competitive work situations I have experienced was driving a sales team to perform beyond quota. We collaborated to come up with creative goal setting approaches, and our leadership team created recognition incentives to encourage strong performance along the way. It was a challenge, but we beat our all of our competition and made it happen!"
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