SABIS Educational Systems Inc. Mock Interview
Practice 35 SABIS interview questions covering educational philosophy, classroom management, and the SABIS Point System.
Question 26 of 35
What would you do if a client asked you about a product or service and you were unsure of the answer?
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Why the Interviewer Asks This Question
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The interviewer wants to know if you are an independent thinker. Explain that you would take the time to try and figure out the answer, but you are not afraid to ask questions if you need to.
"If I had a client ask me about something that I didn't know enough about, I would absolutely find the answer for them before giving a false answer. I am okay with admitting when I don't know something and I love to learn new things. Of course, I would find the answer quickly by asking the appropriate person or finding it within the company's internal resources."
Audra Kresinske is an educator with over 7 years experience teaching English and employment readiness skills.
"I am a great researcher and do not mind asking for help. If I did not know the answer, I would readily admit it but then also commit myself to finding the answer."
Audra Kresinske is an educator with over 7 years experience teaching English and employment readiness skills.
Companies are looking to hire people who are problem solvers, who take initiative, and who are thoughtful about how they represent the company. Share what you might do if you were unsure of an answer asked by a client. It is ok to not know every piece of information, but you must show that you have the follow-up required to circle back and get customers the answers they need.
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