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RBS WorldPay Interview
Questions

27 Questions and Answers by Ryan Brunner

Published December 10th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Job Interviews     Companies     Technology     Software And Technology    
Question 1 of 27
At RBS WorldPay, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
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How to Answer
While this potential role with RBS WorldPay will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.
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Answer Examples
1.
At RBS WorldPay, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
While this potential role with RBS WorldPay will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

Ryan's Answer #1
"Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."
Ryan's Answer #2
"I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at RBS WorldPay, your entire team would appreciate from my first day on the job."
2.
How do you ensure that you have a healthy work-life balance in your career?
In the fast paced world in software and technology development, heavy work loads and potential on-call duties have created a lot of burnout in professionals. Your interviewer is looking to hear that you are cognizant of the risks of burnout and that you do what is necessary to maintain your own personal health and well being and that of your family as well. While you can use this time to talk about personal interests or hobbies outside of work, try to focus on how these items help keep you refreshed for the work that you'll be doing for RBS WorldPay.

Ryan's Answer #1
"As I am passionate about my career as a UX designer, I am also passionate about my family. Any moments outside of work are spent coaching my kids traveling baseball teams in the summer months and then spending as many weekends as possible on the ski slopes. These activities help keep me active, physically fit and keep my mind centered on what it truly important in my life when work weeks get stressful."
Ryan's Answer #2
"Having watched many of my senior colleagues over time suffer from work burnout that has caused marital issues and health issues, I make it a priority to maintain a healthy balance between my work and my home life. My free time is spent in the outdoors with my wife, whether that be on the lakes and rivers fishing or biking around town. I consider myself fortunate to be considered for a position here at RBS WorldPay because I know that you put a focus on your employees maintaining this healthy balance because the organization realizes how important this is to be productive."
3.
What experience do you have in the different types of software maintenance?
As a reputable company, RBS WorldPay takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

Ryan's Answer #1
"Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."
Ryan's Answer #2
"In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at RBS WorldPay, I also have experience performing perfective, preventative and corrective maintenance on software as well."
4.
Do you have experience writing a custom exception in Java?
As a Java expert, you will hopefully have the ability to inform your interviewer that you do have experience in writing custom exceptions in Java. As a reputable software company, the engineers and architects with RBS WorldPay often need to demonstrate the ability to do just this. While talking about the experience that you do have, be sure to discuss your thought process in initially determining the need for writing a custom exception above and beyond the standard Java exceptions.

Ryan's Answer
"Yes, I certainly do have experience writing custom exceptions in Java in my time in the financial software industry. Because some of the business logic and workflow needed customization, I was tasked with extending the exception class and all subclasses in standard Java to create the custom exceptions needed."
5.
How do you feel cloud computing has positively impacted the software industry?
While the reasons are plentiful as to how cloud computing has had a direct impact on developing and refining software for organizations, your interviewer is looking to hear which reasons you are willing to speak most passionately about. However you answer this question, try to either focus on the ease and accessibility for end users or cost savings for organizations in your answer.

Ryan's Answer #1
"Being in the software industry for over 20 years, I feel like the biggest impact that the cloud has had reflects directly to our customers in the software industry. In days of yore, we spent years working through software updates and releases. And now, I look to how we are continuously rolling out small scale, yet impactful, updates through the cloud and end users are able to see that impact the next day!"
Ryan's Answer #2
"One commonly overlooked area where I feel cloud based systems have brought a major improvement is in analytics. Ten years ago, it took a lot of time and resources to pull relevant data to build analytics and visualization tools. Today, information can be automatically built to pull in the snap of a finger and that is something that I never take for granted in my work."
6.
What is one unique personality trait you possess that would help you be successful in this role with RBS WorldPay?
This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with RBS WorldPay. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

Ryan's Answer #1
"From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at RBS WorldPay will be extremely beneficial to your team."
Ryan's Answer #2
"I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."
7.
If hired here at RBS WorldPay and tasked with helping design a UI for a new mobile app, what important factors would you consider in that design?
With consumer mobility being at an all-time high and only increasing year after year, just about every industry has entered the mobile app game and life at RBS WorldPay is no different. For this question, it is important to have a good understanding of the different mobile UI designs and your job for this question will be tying the business needs of RBS WorldPay into an effective mobile app. In your answer, talk about what you know about the business needs of RBS WorldPay and then explain to your interviewer how you would build those into a great mobile app for their future.

Ryan's Answer #1
"Here at RBS WorldPay, I envision users of your products in the banking industry to want security and ease of use in their products. In looking to design a UI for a new mobile app, my considerations would be a secure log-in screen and user profile section of the app. As well, I would put an automatic log out into place within the app. On top of these security items, I would prioritize ease of placement for a contact screen, services screen and an aesthetically pleasing home screen."
Ryan's Answer #2
"In the private insurance industry, I can imagine that an onboarding tutorial screen would be very beneficial to users using the app for the first time. I have experience designing these for a few different mobile apps. Other factors I would consider would be prioritizing the important information to have laid out within the app and how to best lay it out. If a menu will be utilized, I would work with key decision makers on what would make the most sense for a menu layout within the app."
8.
What do you feel is one of the top issues that is faced by data engineers today?
Being in the midst of the greatest technological revolution in the history of man, data engineers face many difficult issues in the work that they perform on a daily basis. While there are many directions that you can go with this question, be sure to focus your answer on something that you can speak passionately about. If you can research a common issue in the industry that RBS WorldPay works in, you may likely score some bonus points with your interviewer.

Ryan's Answer #1
"Over the past couple of years, I've come to realize that one of the largest issues we face as data engineers is the large amounts of data that are needed to store and then draw information from. Here at RBS WorldPay, I can only imagine how big of an issue that is in the healthcare industry. I have a lot of experience with cloud based data storage and also server based storage."
Ryan's Answer #2
"In my recent experiences, continuous, real-time integration is an issue that we will face each and every day moving forward. The need for fast paced information is certainly to blame for this. To stay on top of the continuous integration landscape, I am happy to hear that new and improved systems are being created to stay more real-time and up to the minute. Here at RBS WorldPay and working in the financial industry, how have you seen this need for real-time data impact your products?"
9.
Walk me through your experience in enterprise software sales, and complex sales cycles.
Software sales can be complicated, time-consuming, and rarely come with a quick close. The interviewer would like to discuss any experience you have had, selling software products into enterprise accounts, where the sales cycle is even more robust than the typical small to medium-sized businesses.

The typical software sales cycle includes:

- Prospecting and generating leads
- Initiating contact
- Qualifying the lead
- Presenting the product or offer
- Booking a product demonstration
- Overcoming objections
- Closing the deal
- Implementation
- Training

This list is just a simplified breakdown of the steps and could occur throughout weeks, or even months. Discuss the exposure you have had in closing complex software deals.

Ryan's Answer #1
"Although I have never had an official sales title, I am often called into the sales process as the subject matter expert when it comes to data migration and security questions. I know enough to understand the typical questions asked during the sales cycle, and also know that it's important to give case examples for most FAQ's. Decision makers feel much better knowing that their concern has been presented, and corrected, in the past."
Ryan's Answer #2
"My previous company was a startup that ran very lean, financially speaking. For that reason, I was both a front-end developer, product demonstrator, and sales assistant. I would be on the sales calls with the business development lead, offering my expertise for the most technical discussions. From the time we launched our product, to the first sale, was over 12 weeks, so I fully understand that the typical software sales cycle is complex and lengthy, especially when dealing with major corporations and large business."
10.
Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at RBS WorldPay?
At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at RBS WorldPay. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

Ryan's Answer #1
"I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."
Ryan's Answer #2
"For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."
11.
Can you tell me the difference between STLC (Software Testing Life Cycle) and SDLC (Software Development Life Cycle)?
RBS WorldPay specializes in software testing and will want to hire a candidate who fully understands the difference between STLC (Software Testing Life Cycle) and SDLC (Software Development Life Cycle). It starts with the basics of how a testing lifecycle works and progresses through each phase. (Software Testing Life Cycle) STLC refers to all relevant activities that are performed during the testing of a software product.

Ryan's Answer #1
"When I approach a testing project, the first thing I have to keep in mind is which life cycle applies to the task I will be performing. I would typically start with the development lifecycle first since a product or solution has to be developed. I would then begin the testing lifecycle to validate that everything works from the development side of things."
Ryan's Answer #2
"Let me give you an example of the approach I take with each step outlined for both the SDLC and STLC. This will give you an idea of the process and the chronological order I follow.
1) Requirement Analysis
2) Test Planning
3) Test Analysis and Design
4) Test Case Development
5) Test Environment Setup
6) Test Execution
7) Exit Criteria Evaluation and Reporting
8) Test Closure

The different phases of a Software Development Life Cycle are defined as:
1) Requirement Analysis
2) Test Planning
3) Test Analysis and Design
4) Test Case Development
5) Test Environment Setup
6) Test Execution
7) Exit Criteria Evaluation and Reporting
8) Test Closure"
12.
Do you have experience working with data in a cloud computing environment?
Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with RBS WorldPay, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with RBS WorldPay.

Ryan's Answer
"My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at RBS WorldPay, I think I would bring a wealth of cloud based experience to the data engineering team."
13.
What do you feel are the primary features and benefits of the Java programming language?
As a company that utilizes Java, RBS WorldPay and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

Ryan's Answer
"When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."
14.
What software analysis and design tools do you have familiarity working with?
As a software engineer for RBS WorldPay, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

Ryan's Answer #1
"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."
Ryan's Answer #2
"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."
15.
Do you have experience working with different CASE tools? If so, what do you have experience with?
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because RBS WorldPay is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

Ryan's Answer #1
"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."
Ryan's Answer #2
"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at RBS WorldPay."
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27 RBS WorldPay Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. At RBS WorldPay, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
  2. How do you ensure that you have a healthy work-life balance in your career?
  3. What experience do you have in the different types of software maintenance?
  4. Do you have experience writing a custom exception in Java?
  5. How do you feel cloud computing has positively impacted the software industry?
  6. What is one unique personality trait you possess that would help you be successful in this role with RBS WorldPay?
  7. If hired here at RBS WorldPay and tasked with helping design a UI for a new mobile app, what important factors would you consider in that design?
  8. What do you feel is one of the top issues that is faced by data engineers today?
  9. Walk me through your experience in enterprise software sales, and complex sales cycles.
  10. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at RBS WorldPay?
  11. Can you tell me the difference between STLC (Software Testing Life Cycle) and SDLC (Software Development Life Cycle)?
  12. Do you have experience working with data in a cloud computing environment?
  13. What do you feel are the primary features and benefits of the Java programming language?
  14. What software analysis and design tools do you have familiarity working with?
  15. Do you have experience working with different CASE tools? If so, what do you have experience with?
  16. If hired for this position here at RBS WorldPay, would you be comfortable handling overall project manager responsibilities for new software development?
  17. Here at RBS WorldPay, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
  18. Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?
  19. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?
  20. What programming languages would you consider yourself fluent in?
  21. Beyond revenue, how do RBS WorldPay's products benefit our clients?
  22. The next cloud engineer that we hire here at RBS WorldPay needs to be able build a system that can handle a high amount of traffic. How would you test our system's ability to handle large amounts of traffic?
  23. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with RBS WorldPay?
  24. RBS WorldPay hires developers with a strong understanding of object-oriented programming. Discuss your knowledge in this area.
  25. If hired here at RBS WorldPay, what do you feel would be the biggest hurdle for you to overcome from the start?
  26. If you were to document a Test Plan, please explain the various stages that would need to be followed in order to execute such a plan.
  27. We are looking for innovators to join us here at RBS WorldPay. Where have you brought innovation in automation to a process in your career?
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