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Penn National Gaming Interview
Questions

32 Questions and Answers Written by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 32
At Penn National Gaming we seek to hire those who have a true passion and interest in our industry. What excites you most about what we do?
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How to Answer
The interviewer wants to be assured that you have a clear passion for what they do at Penn National Gaming. You should be prepared to discuss your industry involvement or how you stay up to date on the industry's hot topics. Show the interviewer that you will be a fully engaged team member, if hired.

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Question 2 of 32
Have you been exposed to the customer experience at Penn National Gaming? If so, tell me one highlight and one area you feel we fell short.
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How to Answer
It's very important that you have some sort of personal experience to share with the interviewer, in regards to your exposure to Penn National Gaming. Talk about the impression you had, and your overall customer experience. Keep your response positive, and your constructive feedback light.

Question 3 of 32
Penn National Gaming has many industry competitors. Why do you want to work for us?
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How to Answer
The interviewer is looking for specific examples on why you are choosing Penn National Gaming as opposed to any of their competitors. Choose some reasons that will include the company values, the potential growth opportunity, and the sense of pride you would feel if you were hired on with Penn National Gaming. The last thing the interviewer would want to hear is that their opportunity does not stand out or that this is 'just any job' to you.

Question 4 of 32
We have put a lot of time and effort into creating a great workplace culture at Penn National Gaming. How will you contribute to our positive team environment?
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How to Answer
The interviewer wants to be sure that you will be a strong fit for the workplace culture at Penn National Gaming. Be prepared to give examples of the ways in which you will contribute, and fit in with, their positive team environment. You can learn more about the culture at Penn National Gaming by researching them online, taking note of the tone in their job postings, and reading the 'About Us' and 'News' sections on their website.

Question 5 of 32
Everybody we hire at Penn National Gaming should have strong customer service abilities. Give me 3 words that best describe your customer service style.
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How to Answer
Whether you have worked directly in customer service, or not, the interviewer wants to be assured that your perspective on customer services aligns well with the values at Penn National Gaming. Be sure to research the organization's customer service attitude so that you can be prepared with answers that will resonate with the interviewer.

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