If Pacific International Lines (Pte) Ltd. runs a morning, afternoon, and evening shift then you should go into the interview being very clear on your preference and availability.
The last thing you would want to do is take a role that isn't a fit for your lifestyle. Keep your answer to the point. There is no need to over-explain your scheduling needs.
Pacific International Lines (Pte) Interview Questions
At Pacific International Lines (Pte) our facility runs 24/7. What is your availability? Do you have a preferred shift?
If Pacific International Lines (Pte) Ltd. runs a morning, afternoon, and evening shift then you should go into the interview being very clear on your preference and availability.
"My wife and I like to arrange our work schedules around our children's needs. For that reason, I am seeking an afternoon shift. This way I can continue to drive them to school in the morning."
"Although I do not have many restrictions in my schedule, I do need to be available for a prior commitment on Friday evenings. Other that than, I am happy to accommodate any shift, and overtime, as required by Pacific International Lines (Pte) Ltd.."
Have you ever helped to implement a significant company change, in one of your past roles?
The interviewer would like to know that you have the type of personality where you can take initiative. Show that you are happy being an engaged part of your company, and team.
Perhaps a new company policy was coming into place, and you helped to execute some changes. Maybe a new employee benefit program was introduced, or a new software implemented. In your example, be specific about what you did, and the impact your actions had - whether short or long term.
"Last month our company introduced a new software program called XYZ. I was already familiar with the program because I had used it in a previous role. I offered to do an employee training on the program, and my boss agreed to it. I took a lunch hour to give my presentation and then offered myself as the subject matter expert, moving forward. The implementation went very well, and my boss was thankful for my help."
"In my current position, I helped to rearrange our scheduling to save the company money on overtime and temporary staffing. I was able to make significant changes which ended up saving our company nearly half a million dollars in the first year. It felt great to make such a huge impact."
I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?
In competitive markets such as the transport industry, you may sometimes be asked to sign a non-compete or non-disclosure agreement. Be honest and open with the interviewer about any existing restrictions you may have when it comes to working for a competing organization.
If you have a non-compete agreement: "I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past three years. I am not restricted when it comes to accepting offers of employment from competing transport companies."
"I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past three years. I am not restricted when it comes to accepting offers of employment from competing transport companies."
"If you do not have a non-compete agreement: "I am happy to say that I do not have any restrictions to my employment."
Have you ever worked in a unionized environment? How do you feel about unions?
You may love unions, or you may have adversity towards them. The best thing to do when you are asked a question like this is to give an answer that is positive, either way.
Like there is always two sides to a story - there is still a positive to find from either side. Talk about your experience in a union environment; however, if it was not a positive one, it's highly recommended that you avoid complaining. Pick a positive note and focus on that.
"I feel that unions have their place in many situations. I worked in a unionized environment for three years with Company ABC, and the union created a smoother and more organized environment."
"Although I have not worked in a unionized environment in the past, I do see why a union environment would be helpful to many industries and workplaces. They create strong policy, standards, and expectations that protect all parties. Are you a unionized environment here at Pacific International Lines (Pte) Ltd.?"
Judging by your resume, you appear to be overqualified for this position. What would keep you here, if you were offered the position?
Sometimes, hiring an overqualified individual can mean that they will leave when a better opportunity arises. Talk to the interviewer about why this position would be satisfying for you, long-term.
"I do have more years' experience than what you have outlined in your job posting; however, there are aspects of this position that would be new and exciting for me as well. For example, I would enjoy the exposure to more sales related duties. Despite my level of experience, there would be much for me to learn here."
"I do not think that I am overqualified for this role. I do believe that I bring a lot to the table, but my last few roles were with smaller companies where everyone wore many hats and had time to handle more responsibility. I like the idea of focusing on one job for a change."
At Pacific International Lines (Pte) we believe in motivating our employees. How can we motivate you on the job?
Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
"Here are some ways that an employer may try to motivate you. Which ones resonate most with you?
- Incentive programs where points are earned
- Showing complete trust in your work and performance
- Setting smaller, more achievable goals
- Helping you to find your greater career purpose
- Being a positive example to you
- Maintaining an open and transparent workplace
- Personalized incentives vs. Team driven incentives
- Getting to know you on a personal level
- Positive feedback based rewards system
- Offering a healthy work/life balance by encouraging time off
- Letting you know your voice matters
- Allowing you to take the lead on projects that excite you
- Handing out big-picture projects, so you feel that you are contributing to the company's future
- Public recognition"
At Pacific International Lines (Pte) we connect businesses who need to ship their goods with businesses who require those goods. This means that relationships are everything to us. What is your customer service philosophy?
Because Pacific International Lines (Pte) Ltd. puts so much effort into their reputation, the interviewer needs to be confident that your philosophy on customer service aligns well with theirs. Be sure to research the Pacific International Lines (Pte) Ltd. website and take note of any keywords they use when it comes to their clients and services. Match your language with theirs.
"I noticed on your website that you value your clients by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, customer service goes beyond friendliness and efficiency. You need to understand your customer's business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."
"I realize that "The customer is always right" must be a popular answer; however, I feel that first and foremost, the customer needs to trust your product and services. So, for that reason, I would say that my customer service philosophy is all about building trust and transparency."
Give me an example of a time when you went above and beyond.
Display to the interviewer that you can do more than just the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."
"I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our work did not suffer any setbacks."
What are your strengths?
Which personal advantages make you excellent at your job? Strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks.
In a work context, your strengths will help you to complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role.
"I think my strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a client facing role."
"My biggest strengths include the ability to catch on to new material quickly, as well as my ability to maintain a positive attitude despite any negative situation. These skills allow me to be a valuable employee in nearly all situations."
Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?
You can say that you will go the extra mile, but it's best to give a real-life example to the interviewer about a time when you did just that. Offer up your references as well and discuss with the interviewer what you feel your most recent employer would say about you.
"My former boss would describe me as an employee who goes the extra mile. In my most recent position, I was always available by email, and many of my service clients had my cell phone number just in case of an after-hours emergency. When you call my reference he will be happy to expand on that for you, I am sure."
"Give examples of how you go the extra mile in the workplace. Here are some ways that employees will go the extra mile:
- Starting on an upcoming project ahead of time, without being asked.
- Taking action on any feedback, they receive from their manager. This action means taking a class to improve on a required skill or reaching a self-development book to help with communication skills at work.
- Coming to meetings ready to brainstorm or, better yet, with ideas already jotted down
- Creating new ways for themselves or their team to maximize efficiency
- Going out of their way to make their customers happy"
Tell me about an achievement you are proud of. What did you find challenging about it?
The interviewer would like to know that you are capable of setting goals and reaching them. The person who aims to achieve more and more every day is the exact person that every manager wants to hire!
Discuss an example of when you overcame obstacles to reach a career related goal that seemed impossible. Or, share a time when you received an award, and talk about the most challenging parts of achieving that award. Highlight your determination and focus.
"My company has a President's Club for all top sales reps. When you reach PC level, you earn a trip to Mexico! Last year I told myself that I was going to reach the President's Club level, no matter what it took. I worked an average of 50 hours per week, I doubled my cold calling numbers, and utilized areas of our Sales Force program that most people in our company don't even know about. Mixing my strong determination with sound technical skills, and willingness to push through, I made it! I was proud of this achievement."
"After recently hiring an entirely new team of people to roll out a critical project, I realized they needed to learn to work together. I created a leadership training program and cross-functional work group sessions to bring this team closer at an accelerated pace. It was a challenge to schedule and break the ice early, but we did it well."
We have many strong competitors at Pacific International Lines (Pte). In your opinion, what sets us apart?
Before your interview with Pacific International Lines (Pte) Ltd. it's a great idea to get to know who their competitors are, and what makes Pacific International Lines (Pte) Ltd. stand out from the rest.
Research online through a Google news search, or on the company website. If Pacific International Lines (Pte) Ltd. has a 'News' or 'About Us' section on their website you will likely find some information on recent awards, industry accolades, etc.
"While researching Pacific International Lines (Pte) Ltd. and the local market I did see that there are a few competitors in our area. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. In addition to all of this, I see that Pacific International Lines (Pte) Ltd. puts an important focus on carbon footprint. All of this makes you stand out from your competitors."
"You value your people and have an awesome culture centered around achievement, growth, and accountability, and you are disrupting an industry that needs some shaking up and you have science that is allowing that disruption. Honestly, the energy in here is contagious, which only make me more excited about the opportunity."
We like to hire well-rounded candidates at Pacific International Lines (Pte). Walk me through your freight management experience.
The interviewer is interested in knowing more about your range of experience in freight management. Try to focus the bulk of your answer on the primary focus of business at Pacific International Lines (Pte) Ltd.. Take a few minutes to walk the interviewer through your resume and highlight any individual industry related training you may be received.
"My overall experience includes both domestic and international freight, with a special focus on sea transportation. The last four years of my employment has focused primarily on international freight. I am well versed in Safety of Life at Sea (SOLAS) and have a full understanding of International Maritime Dangerous Goods Code (IMDG) compliance and national transportation regulations."
"I am new to the sea transportation industry; however, I have been studying SOLAS and IMDG in my spare time. I am ready to immerse myself in learning more about this industry."
If someone asked you the top 3 benefits of sea based transportation and logistics, what would you tell them?
The interviewer would like to see that you have a genuine interest in the business they conduct at Pacific International Lines (Pte) Ltd.. Briefly discuss with the interviewer what you feel the benefits of sea transportation are.
"There are some great benefits to sea transportation, but I believe the biggest three benefits of working with an organization like Pacific International Lines (Pte) Ltd. are that it's a great solution for transporting heavy and bulky goods. Also, sea transportation offers much more flexibility when it comes to the materials allowed to be transported. Thirdly, sea transport allows the greatest quantity of materials in a load, because of their large storage capacity."
"That's a great question! If I had to choose the top benefits of sea transportation, I would say that it's more economical for large shipments, it allows for a wider range of materials to be transported, and it offers fewer restrictions on the type of materials shipped."
Why do you see Pacific International Lines (Pte) as a long term career fit? How does sea transportation fit into your long term career goals?
Talk to the interviewer about the type of career growth that you would like to see with Pacific International Lines (Pte) Ltd.. Why do you want a career in the sea transport industry, and how do you think this position will satisfy that desire?
"I love the logistics and critical thinking required of me in the sea transport industry. It is continually challenging. What excites me most about this opportunity is that there is room for advancement in a leadership role. I would like to work my way to a significant leadership position with Pacific International Lines (Pte) Ltd. over the coming years."
"This position aligns nicely with my career goal of continued growth. The role is in my comfort zone, but a new enough approach that will intrigue me, and the company size is adequate to support growth."
Pacific International Lines (Pte) puts safety first in all situations. What would you do if you saw a co-worker performing unsafe work?
This position may require you to lift up to 50 pounds, bend, and stand throughout the day. Are you able to meet the physical requirements for this role at Pacific International Lines (Pte)?
Every day is different when you work at Pacific International Lines (Pte). When have you had to shift your priorities in response to sudden changes?
At Pacific International Lines (Pte) we like to hire those who can think on their feet. When have you had to make a split second decision? How do you react under unexpected pressure?
If you could start your career over again, what direction would you take?
What are your weaknesses?
When have you worked amongst a diverse group of people?
What makes you the best candidate for this position?
How do you like to encourage ideas in others?
How will you earn the trust of your coworkers?
What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?
Would you rather be considered a personable leader or a dynamic leader?
What are your salary expectations?
What would you do if you were made aware of a co-worker being dishonest or stealing from the company?
What causes you to feel dissatisfied on the job?