It's important for shift changes to go smoothly at Nestle to maintain productivity. How do you make sure transitions are seamless?

"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."

"Strong scheduling is the most important factor in creating seamless transitions. In addition to solid scheduling, everyone's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected is also crucial."