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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
Responding to a conflict can be tough, especially in a team environment where you want to be sensitive and not step on any toes. Share an example of a conflict that occurred within your department or between you and a co-worker that you effectively resolved. Explain the situation and how your actions resulted in a resolution or compromise.

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"My coworker was a great salesman but horrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out that he wasn't clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He got some additional training to get on the same page as the rest of the team."

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"In my current position, there has been a concern with workplace bullying, and there are a particular group of individuals who 'lead the pack,' so to speak. The situation got out of control a few months ago, and I had to involve human resources and conduct a few exit interviews. It is never easy to terminate employees; however, if they cause conflict, it is the best choice in the end."

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Written by Kevin Downey
35 Questions & Answers • Nestle

By Kevin

By Kevin