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Nepal Airlines Corporation Interview
Questions

30 Questions and Answers by Ryan Brown

Question 1 of 30

All employees of Nepal Airlines Corporation are expected to wear a uniform to work. Are you comfortable with this policy?

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Nepal Airlines Corporation Interview Questions

  1. 1.

    All employees of Nepal Airlines Corporation are expected to wear a uniform to work. Are you comfortable with this policy?

      Uniforms can be a controversial discussion in many organizations; however, in the airline industry uniform use is more common than not. Discuss with the interviewer your experience working in uniform and your willingness to abide by the dress code within Nepal Airlines Corporation.

      Ryan's Answer #1

      "

      Ryan's Answer #2

      "Uniforms are very important in this industry so, yes, I am comfortable with this policy. I would love to see the uniforms before I fully commit, of course."

  2. 2.

    At Nepal Airlines Corporation, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

      If you are familiar with Nepal Airlines Corporation prior to your interview, you will likely know a little bit about their goals when it comes to customer service. Tie in your knowledge of the company with your personal service standard.

      Ryan's Answer #1

      "I understand through my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations."

      Ryan's Answer #2

      "I will ensure that your customer service standards are continually met by following your service protocols, exactly. I am always willing to lend a hand, and am a happy person, which creates a positive environment for customers."

  3. 3.

    What work situations excite and motivate you?

      It is important, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Share with the interviewer what they could do to ensure that you are happy and productive.

      Ryan's Answer #1

      "I am most motivated, on the job, when tasks are organized and the vibe is positive. I really value strong teamwork and good leadership."

      Ryan's Answer #2

      "I am most motivated on the job when I feel like an active contributor and an important member of the team. When I feel listened to and valued, I am excited to do my best work."

  4. 4.

    When have you had to shift your priorities in response to sudden changes?

      Have you been asked to change your priorities on a dime? How do you react to this kind of shift in priorities? Assure the interviewer that you are able to respond in a professional manner when it comes to sudden changes.

      Ryan's Answer #1

      "In my current role, our schedule is changed on a regular basis and always at short notice. I have been able to adapt very well to these frequent, sudden changes."

      Ryan's Answer #2

      "The airline industry is full of sudden changes, most frequently, when flight times are changed. This affects everyone's schedule when it happens. I am able to roll with the punches and understand that I need to respond positively and swiftly when sudden changes are made."

  5. 5.

    Employees of Nepal Airlines Corporation are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

      Provide examples to the interviewer on times when you have shown dedication on the job. Assure the hiring manager that you possess the qualities and characteristics they are looking for.

      Ryan's Answer #1

      "In my most recent position I was often recognized for being flexible with my availability. I believe in being 10 minutes early for work. I come with very strong references who will be happy to speak to you about my reliability and dedication on the job."

      Ryan's Answer #2

      "I am very dedicated, and would show my appreciation for the role by being a reliable team member of Nepal Airlines Corporation."

  6. 6.

    Do you have any formal training in First Aid or CPR?

      First Aid and CPR training is a requirement for many roles in the airline industry. Assure the interviewer that you have current and valid certification in CPR and First Aid. If you do not, be sure to express your willingness to do so.

      Ryan's Answer #1

      "I do not currently hold a valid CPR and First Aid certification; however, I am happy to complete this requirement right away."

      Ryan's Answer #2

      "Yes, I have formal training in First Aid and CPR. I have brought my certifications here for you to see."

  7. 7.

    The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

      How you face unexpected difficulty can say a lot about your character. Talk to the interviewer about a time when you have faced an unexpected difficulty. How did you handle the situation?

      Ryan's Answer #1

      "The biggest difficulty that I have faced was my unexpected lay off during the last recession. I had to adapt to a new economy and search deep for other skills and opportunities. I was able to earn enough to avoid financial strain and am quite proud of my ability to be versatile when required."

      Ryan's Answer #2

      "I face unexpected difficulty frequently in my current position. The company is in financial strain and some days we are not able to deliver the customer experience that we should. I overcome this by giving everything I have when it comes to service. I strive to leave a good impression."

  8. 8.

    Tell me about any airline related training that you have been through.

      Regardless of any industry related training that you have been through, you will need to complete training specific to Nepal Airlines Corporation.

      If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc). Walk the interviewer through any on-the-job training you feel would be helpful.

      Ryan's Answer #1

      "I have taken industry-related safety and customer service training with company ABC. In addition to this training, I have four years of industry experience."

      Ryan's Answer #2

      "Although I have not taken specific airline related training, I do have some current certifications that I believe will be helpful. These include CPR, First Aid, and WHMIS training."

  9. 9.

    As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

      Assure the interviewer that you are aware of the inconsistent schedule associated with being a Flight Attendant. Use examples if you have some experiences to draw on.

      Ryan's Answer #1

      "In my most recent position with Airline XYZ, I had an inconsistent schedule that required me to often be on call. I worked many weekends and holidays. This is part of the lifestyle of a Flight Attendant, I completely understand. I'm happy to work any hours that are offered to me."

      Ryan's Answer #2

      "I am available for a wide range of hours, and overtime. I prefer to be made aware of my schedule ahead of time so that I can make appropriate childcare arrangements."

  10. 10.

    How will you earn the trust of your coworkers?

      Workplace relationships are important to nurture. Talk to the interviewer about how you plan to earn the trust of your new co-workers, should you be offered the position.

      Ryan's Answer

      "I feel that the best way to earn the trust of my co-workers is to be helpful, always do what I promise, and be honest with them at all times. Strong relationships have to be built on these principles."

  11. 11.

    Where do you see yourself five years from now?

      It's impossible to know where you will be in 5 years but do assure the interviewer that, given all possible circumstances, you could see yourself as a long term fit for their position.

      Ryan's Answer

      "Ideally, 5 years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long term fit here."

  12. 12.

    How does this position fit into your career goals?

      Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

      Ryan's Answer #1

      "My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. I feel that what Nepal Airlines Corporation offers is a strong path towards those goals and I am excited about what this position has to offer."

      Ryan's Answer #2

      "This position offers the next steps in my career, and the growth that I am ready for. I have spent the last couple of years attending additional coursework to get me here and I'm excited to show Nepal Airlines Corporation what I can do!"

  13. 13.

    What do you hope to gain most from your time with Nepal Airlines Corporation?

      The interviewer would like to see that you are wholeheartedly interested in working for Nepal Airlines Corporation. What are your hopes and expectations from your time with Nepal Airlines Corporation? Talk to the interviewer about the ways you feel you would benefit from this position.

      Ryan's Answer #1

      "After reviewing the culture and mission of Nepal Airlines Corporation, I feel that I would be able to find a long term fit here and that is most important to me. Your training programs are industry renowned and well respected which is also interesting to me."

      Ryan's Answer #2

      "What I hope to gain most by working with Nepal Airlines Corporation is an unmatched level of training and expertise in the airline industry. Your company is well known for its second-to-none training."

  14. 14.

    Why are you the best choice for Nepal Airlines Corporation?

      What makes you the best candidate for Nepal Airlines Corporation? Talk to the interviewer about what makes you a stand out candidate for this role. Be sure to discuss unique skills and characteristics that will make you a memorable candidate.

      Ryan's Answer #1

      "I feel that I am the top candidate for Nepal Airlines Corporation because I already bring 5 years of industry experience. My customer service skills are unmatched and I am fluent in 3 languages which allows me to communicate smoothly with a large range of customers."

      Ryan's Answer #2

      "As you can see, I am invested in this interview process with Nepal Airlines Corporation, and will bring this same level of dedication to you if I am hired. You won't be disappointed."

  15. 15.

    Have you received training on how to handle an in-flight emergency?

      If an in-flight emergency occurred, would you know what to do? Assure the interviewer that you are confident in your ability to handle an emergency situation in a professional manner. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful.

      Ryan's Answer #1

      "In my role with Company ABC, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation."

      Ryan's Answer #2

      "As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. I am confident in my ability to react professionally and appropriately in an emergency situation, and I look forward to taking the in-flight training with Nepal Airlines Corporation."

  16. 16.

    In order to work for Nepal Airlines Corporation you are required to pass a criminal record check. Are you comfortable accommodating this?

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  17. 17.

    Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

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  18. 18.

    As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?

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  19. 19.

    List the top 3 skills that will make you an ideal team member at Nepal Airlines Corporation.

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  20. 20.

    If you could start your career over again, what direction would you take?

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  21. 21.

    How do you get along with others at work?

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  22. 22.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

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  23. 23.

    Personality fit is important to us at Nepal Airlines Corporation. How would you describe your personality?

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  24. 24.

    Tell me about a time when communication became an issue when working on a team.

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  25. 25.

    What are your salary expectations?

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  26. 26.

    When you suffer a setback, how does that emotionally affect you and your work?

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  27. 27.

    Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

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  28. 28.

    What experience do you have using team-based messaging applications?

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  29. 29.

    How do you determine priorities when you have multiple tasks at hand?

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  30. 30.

    What unique qualities about yourself would you bring to our company?

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