Delegating tasks to employees is always a requirement when you are in a management type of role. Talk to the interviewer about your ability to delegate.
NRB Bearings Interview Questions
When have you effectively delegated tasks to your employees?
Delegating tasks to employees is always a requirement when you are in a management type of role. Talk to the interviewer about your ability to delegate.
"I find that to delegate tasks effectively you first need to understand each employee's strengths. I will always delegate to someone's strength so that they will organically know how to complete the task. Delegation eliminates a lot of resistance and promotes effective and productive work."
"To date, my role hasn't included a whole lot of delegation of my tasks to others. However, I have been responsible for taking the workload and dictating who will take on which task, such as region, customer focus, or manufacturer. In either case, I believe it is important to recognize that everyone has their strengths and weaknesses. I believe it's important to identify those, provide opportunities for growth, and thereby prepare them for their next role."
Our reputation is very important to us. In which ways do you feel NRB Bearings stands out from the crowd?
It is imperative that you research NRB Bearings Ltd. and their business landscape before your interview. Take a good look at their competitors and make a note of any awards or recognition that NRB Bearings Ltd. may have received. Be sure to compliment them on what they are doing right!
"Through some online research I see that your reviews are much stronger than those of your competitors. Your equipment is superior, and your reputation for prompt client service is unmatched. I am very excited to work for a company with such a great industry reputation."
"When I think of the industry leader, I think of NRB Bearings Ltd.. I believe that this is due to your strong reputation for honesty in the industry but also the fact that your branding is consistent. This company has created an honest dialogue with its customers, and they have come to trust your expertise."
What was the biggest change you have had to deal with in your career?
You will likely face change in your career from time to time. Assure the interviewer that you can adapt to substantial changes in a professional manner.
"The biggest change that I have faced in my career so far would be when my previous company went through a major merger. We had to adapt to new processes and management which was quite challenging. In the end, it worked out well for the company, in a financial perspective, so the changes were well worth the challenges we faced initially."
"The biggest change I have dealt with in my career is when my company closed their PA location, and I was asked to relocation to VA. It was a risk on my part, but I chose to follow the company to their new location. It paid off as I continued another five years of success there."
How would you describe your written communication skills?
Being a clear communicator, in written form, is a vital skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.
"I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."
"My written communication skills are powerful. I often utilize written communications as a follow up to verbal communications. They provide a great resource for associates to go back to, and reference, plus they might answer any questions that come up along the way."
How will the knowledge gained from your most recent position help you succeed in this role with NRB Bearings?
The interviewer would like to know more about the skills and knowledge you have gained in your current role and how those skills will help you to succeed in this position with NRB Bearings Ltd.. It's a great idea to start with the core skills mentioned in the NRB Bearings Ltd. job description and talk about how you currently exercise those skills.
"I see that you are looking for a candidate with strong leadership skills. Currently, I lead a team of 15 technicians with great results. Since taking a leadership role with my current company, our productivity has increased by 23%, and our employee turnover has decreased by 46%. I am excited to apply my leadership successes to this role with NRB Bearings Ltd."
"In my current position, I am exposed to a lot of decision making when it comes to internal process. I believe that this has greatly increased my ability to make sound decisions based on profitability, customer satisfaction, and employee retention. I look forward to lending this knowledge to my role with NRB Bearings Ltd.."
What types of activities keep you busy, outside of work?
Having hobbies and interests outside of work is a vital part of maintaining a healthy work/life balance. Talk to the interviewer about the activities that interest you outside of the workplace.
"I have a variety of hobbies that keep me busy outside of work hours. First, I have two children who are involved in basketball and gymnastics. I also play in a baseball beer league, I volunteer at our community church and like to read."
"I am a very physically active person, with a passion for outdoor sports. I love to ski, snowboard, and skate. I play in an adult hockey beer league, as well."
How would you describe your relationship with your customers or clients?
Do you value your client and customer relationships? How do you nurture them to ensure that they are happy and continue to come back? Talk to the interviewer about your strategy for steady customer and client relationships.
"My customer and client relationships are open and honest. I believe that the more upfront and transparent you are with your clients, the more likely they are to return. I most definitely value my clients and am sure to nurture those relationships as much as possible."
"I have strong relationships with my clients and customers. I treat them with respect and am sure to utilize their feedback in ways that make myself, and the organization, better."
If you were given a choice, which work related task would you leave for last? Why?
Often we will leave the tasks that we don't like for last in the act of procrastination. Other times, we will mindfully move a particular responsibility for last because we feel that it makes the most sense. Help the interviewer to determine which personality type you are by answering this question.
"If given a choice, I would leave my documentation tasks for last. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. I do understand the importance of it, though."
"I tend to leave the hardest assignments for last. It is not because I dread them, but because I can make a lot more people happy by completing their small requests first and getting them back to work."
How do you prioritize multiple projects when they all seem equally important?
In answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to NRB Bearings Ltd.!
"I love to keep running lists of everything that I need to do, big or small. Mostly because I love crossing things off of the to-do list, but also because it helps me keep track of everything. Lately, I've started utilizing a free project management software that I use to make those lists, categorize the tasks, and mark them as a priority."
"Prioritizing is a skill that requires practice. There are many approaches you can take. Here are some suggestions:
1) Make a list. By thinking through and writing down each item that needs to be completed, you can see it on paper.
2) Mark what is urgent or important. Take into account deadlines and meetings.
3) Order each task based on effort and estimated value. Considering due dates and how long it will take to do each item (also considering how much time you have)."
Tell me about a time when you improved communication between yourself and a co-worker or client.
Possessing the skills to improve communication in the workplace is a precious asset. Talk to the interviewer about your ability to enhance communication in the workplace.
"In my current position I have one particular client who was an exceptionally brief communicator. If I asked two questions, he would answer just one. I learned that he would not acknowledge anything for which he did not have a direct answer. I began to ask him questions in a different way. For example, I would say 'Do you have an answer for me on question X?' and he would say yes or no. We would then go from there. This solution was an effective method of communication for that particular client."
"Recently, we were working with a client who continued to change the direction of our work. Our team was heading down one path and before we knew it, the client expected us to go another direction. We resolved to hold a weekly status touch base call to ensure two-way communication with our team and the client. When work was not done, we could explain why and if the client wanted changes made, we could catch them before wasting time and resources."
At NRB Bearings we work with some of the largest scale machinery in our industry. Tell me about the types of machinery you are most experienced with.
The types of machinery that you are experienced with may be listed on your resume. Either way, the interviewer would like to see you be more specific about your exposure to certain types of machinery. Make sure that you understand which types of machinery NRB Bearings Ltd. works with. If you are not clear on that answer, it is okay to ask the interviewer for further details.
"The machinery I am most experienced with would be A, B, and C. I am an expert in these types of machinery which I understand you work with at NRB Bearings Ltd.. Are there any other types of machinery you are looking for experience in?"
"I have experience in a variety of machinery, and from my research, I understand that your company primarily uses machinery A, B, and C. Is this correct? I do bring about five years' experience in each."
We put a lot of effort into ensuring NRB Bearings uses only the best parts and materials available. What do you know about our cutting edge machinery?
The interviewer wants assurance that you have conducted substantial research on NRB Bearings Ltd. before attending the interview. The more you know, the more it shows that you are excited about the position and engaged in this process. You should be able to find everything that you need from the company website. Feel free to ask the interviewer if there is anything they would like to add. The more information they can divulge to you, the better armed you are for the next interview!
"I have researched NRB Bearings Ltd. and your machinery a great deal. I like that your best machinery is manufactured in the USA. This fact means high quality and more local employment opportunities. I also learned A, B, and C (use specific examples). Is there anything else you would like to share with me about your machinery?"
"Your cutting edge machinery is absolutely world class, and it offers you the ability to deliver much faster to your clients. I look forward to learning more about your machinery and processes, as well."
The health and safety of our employees is top priority at NRB Bearings. How would you react if your supervisor asked you to perform a task that you were not comfortable with?
This situational question will give the interviewer a firm idea of the morale you bring to the workplace. Safety is so important to NRB Bearings Ltd., so be sure to acknowledge that you understand the importance of workplace safety. Discuss how you would handle being asked to do something that makes you uncomfortable.
"If I were asked to perform a task that I was not comfortable with, I would have a sincere discussion with my supervisor about why I was not comfortable. I believe that open communication is a key part of safety. Under no circumstance would I perform a task I did not feel comfortable doing."
"I do not waiver when it comes to safety in the workplace. If I were asked to perform a task that I was not comfortable with, I would discuss it immediately with the person who initiated the request. If things needed to be escalated to upper management, I would not hesitate to do so. Processes and policy are there for a reason, and there are no excuses for cutting corners in the workplace."
At NRB Bearings we measure productivity in a variety of ways. In your opinion, what are the most important performance metrics for this position?
The interviewer would like to know that you can identify the most critical parts of this role and understand how those relate to the overall success of NRB Bearings Ltd.. Reading through their job description, you should be able to pull out the key responsibilities in this role. These key responsibilities are connected directly to the success of the organization. Discuss what you think the key performance metrics are and how you plan to meet them.
"From reading the job description and overall responsibilities of the role, I believe that the most important metrics to measure in this role are A, B, and C. In my current position I am measured by these specific metrics. I am a consistent performer in my current role and plan to bring the same enthusiasm to this position."
"I believe the key metrics for this position are inventory turnover, receiving efficiency, and cost of carrying inventory. Is this correct? I have ten years' experience managing these exact metrics and am confident in my ability to improve these KPI's in the first 30 days after starting with NRB Bearings Ltd.."
Some of our competitors use social media to promote their brand. How do you feel about the social media presence at NRB Bearings? Do you feel this type of marketing is relevant to our industry?
The interviewer is wondering how deep you have researched NRB Bearings Ltd. before your interview. Your answer will also reveal how tech savvy you are. Be sure to check out popular social media platforms and take note of the company's online presence. If you have a suggestion for the company, be sure to keep it lighthearted and complete your comment with a compliment on their current efforts. Share your thoughts on the use of social media in this industry and how you think it could help boost industry exposure.
"I think that the use of social media in this industry is unconventional, but a great idea. It's just one way to stand out from your competitors. I like that you have a few YouTube videos showing some of the NRB Bearings Ltd. equipment in action. I think this idea could be expanded to Instagram and even Snapchat by showing the general public some unique features of the equipment at NRB Bearings Ltd.. Social media can be a great teaching tool!"
"I believe that social media marketing is relevant to any industry, at this time. Social proof is an important factor in consumer decision making, even in the heavy machinery industry."
Our motto at NRB Bearings is to work smarter, not harder. If you had a workplace motto, what would it be?
We have a variety of shifts at NRB Bearings. Do you have any restrictions on your availability?
Do you have experience working in a unionized environment? What are your thoughts on union based roles?
Tell me about a time that you have helped a co-worker accomplish an important goal.
What are your career aspirations beyond this job?
Why are you the best candidate for us?
Looking at your resume, you've had a number of job changes. What would make me think that you will stay with our company?
When a problem requires a quick solution, how do you respond?
Tell me about yourself.
With your experience, what contributions do you believe you will make to our department?
On a scale from 1 to 10, how honest are you?
How can we motivate you on the job?
How do you handle situations that could cause you to be late or miss work?
What makes you a great problem solver?
Is compensation the most important factor for you when taking a new job?
What part of this career brings you the most stress?
How do you explain complicated concepts to those who may not understand?