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NHP Electrical Engineering Products Pty Ltd Interview
Questions

33 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 33

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NHP Electrical Engineering Products Pty Ltd Interview Questions

  1. 1.

    Are you applying for any other jobs?

      It always puts a little bit of fire under the hiring manager if the are aware that you are actively looking for a new position. Tell the interviewer about your search so far.

      Rachelle's Answer #1

      "I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."

      Rachelle's Answer #2

      "I am actively seeking a new opportunity; however, will be choosy in my final decision. I am very excited about this opportunity with NHP Electrical Engineering Products Pty Ltd and look forward to next steps in the interview process."

  2. 2.

    Tell me about a time you handled an incredibly difficult client. How did you come to a resolution with this person?

      Remaining level-headed and staying professional is what the interviewer is looking for in your example. Give an example of how your excellent communication skills allowed you to handle a difficult client. If you haven’t had an experience with a problematic client, explain how you would handle the situation.

      Rachelle's Answer #1

      "In my current position I am faced with challenging clients on a daily basis. I seem to always come to a good resolution by using my gift of gab. I ask questions and actively listen. A recent example would be when a very unhappy customer called in, wanting to speak with the manager. Our manager was away, and I was the next best person for her to speak with. By listening and accepting responsibility for the company's actions, I was able to calm her down. We came to a solution that was great for everyone, and I was sure to follow up with her actively."

      Rachelle's Answer #2

      "I had a client call saying that we delivered a defective piece of merchandise valued at over $30k. Understandably, he was livid. He was threatening to not only stop doing business with us but also make sure no one else in his company or his contacts in the industry would give us the time of day. This was one of my best customers, previously, so it was a rough phone call. I immediately took responsibility and asked pointed questions to try to get to the root of what was defective about the item, and assured him over and over that we would make it right. I went into a conference room, bringing the COO and Director of Ops with me, and we all assured him how we valued his business and would be sure to make it right. Not only that, we would put steps in place to ensure this type of thing did not slip through QA again. Ultimately, we had a satisfied customer who went on to grow in business volume and praised how we remedied the situation."

  3. 3.

    What kind of people do you enjoy working with?

      Culture fit is a significant factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.

      Rachelle's Answer #1

      "I best enjoy working with individuals who are driven, positive, energetic, and take accountability for their work. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues."

      Rachelle's Answer #2

      "I enjoy working with people who are driven to succeed, but not at the expense of others. I want to be around people who pick each other up and keep the team moving."

  4. 4.

    Why are you the best candidate for us?

      Bragging about yourself in an interview can be tough to do, but this is your time to shine! Which characteristics and career accomplishments have made you a stand-out candidate? Perhaps you have received some academic awards or have been given special accolades in your most recent position. There is nobody like you, and now you need to express that to the interviewer.

      Rachelle's Answer #1

      "I am the best candidate for you because I have a consistent history of exceeding my targets and goals for the past three years. I have been promoted two times in the last year which is nearly unheard of in my current company. In addition to these successes, I have excellent cold calling skills which I will put to work immediately after being hired by your company."

      Rachelle's Answer #2

      "I believe I'm the best candidate because of my decade of experience at your competitor in anything from entry-level sales to managing various departments. I have experience in the specific department in question as an assistant manager, and I look forward to building on those skills with NHP Electrical Engineering Products Pty Ltd. I know I can make an immediate and long-term impact."

  5. 5.

    At NHP Electrical Engineering Products Pty Ltd we strive to be the best in our industry. What do you think we could improve on?

      A great organization will always be open to improvement and innovation. The interviewer would like to know if you have suggestions for improvement; however, they are indeed not asking you to reinvent their wheel. The worst thing you could do here is speak negatively about the company without any constructive feedback or recommended solution. If you do have a suggestion, keep it light-hearted and be sure to end your remark with a positive comment.

      Rachelle's Answer #1

      "I think that you are doing an impressive job at NHP Electrical Engineering Products Pty Ltd and I look forward to coming to work with you. If I could make any suggestion, I would suggest more updates on the company blog. I believe your vendors and distributors are interested in what NHP Electrical Engineering Products Pty Ltd has to say and where you are taking the company in the future!"

      Rachelle's Answer #2

      "It is difficult for me to comment on where NHP Electrical Engineering Products Pty Ltd could improve without having worked here. From a consumer perspective, I would suggest that additional forms of advertising could not hurt. I see many commercials and ads for your competitors and fewer for NHP Electrical Engineering Products Pty Ltd."

  6. 6.

    The electrical equipment industry is vast. What area do you consider your specialty and why will your specialty help us at NHP Electrical Engineering Products Pty Ltd?

      If you have a particular strength in your skills toolbox, then this is a great time to highlight those. It can be tough to brag about your skills, but the way you answer this question will likely be what sets you apart from the other candidates interviewing for this position.

      If NHP Electrical Engineering Products Pty Ltd highlights any particular skills in their job posting/job description, it is a great idea to draw on those keywords as a reference when you are answering this question.

      Rachelle's Answer #1

      "I have approximately 12 years experience in the electrical equipment industry with 6 of those years being on equipment nearly identical to what you have in place at NHP Electrical Engineering Products Pty Ltd. In your job posting you requested candidates with exposure to A, B, and C. In my current role I am considered the subject matter expert with A, and C. My understanding of B can be classified as an intermediate level. If hired, my training time would be minimal compared to someone with less comprehensive experience within A, B, and C."

      Rachelle's Answer #2

      "I consider my specialty to be in A, and B. With that said, I do have a wide range of knowledge in other electrical equipment and services. Is there a particular specialty that you are hoping to highlight in your next hire?"

  7. 7.

    When have you had to adapt your workload due to increasing demand from your supervisors?

      Workloads will increase and decrease as the market demands. How do you adapt to these changes?

      Rachelle's Answer #1

      "In my current position, my workload changes depending on the team and their needs. I can adapt to those needs quickly and effectively. Just last week I had two team members who were sick, and my workload increased significantly. I worked overtime and met my deadlines."

      Rachelle's Answer #2

      "My workload changes by the minute. I keep a to-do list every day and push unfinished items to the next. Then, the next day I come into 150 emails and have to completely re-prioritize yesterday's to-do leftovers with today's emergencies."

  8. 8.

    We put the safety of our employees first at NHP Electrical Engineering Products Pty Ltd which includes extensive safety training for our new hires. Walk me through your current safety training and safety related education.

      Your safety-related training may or may not be listed on your resume. Either way, be prepared to discuss your training in greater detail. This includes any coursework, certifications, or informal on-the-job learning. Perhaps you have also led a safety course or trained new employees on safety protocols.

      If you have particular safety tickets or certifications, you can bring those with you to the interview. There is a good chance that NHP Electrical Engineering Products Pty Ltd will want a scan for your employee file.

      Be sure to acknowledge the safety standards at NHP Electrical Engineering Products Pty Ltd as well.

      Rachelle's Answer #1

      "I am formally trained in Fall Arrest, WHMIS as well as Confined Space. I have been an ESTS trainer as well. In addition to this experience, I have many hours of on-site safety training in my previous roles. I brought my current documents with me if you would like to make a copy. I am confident that my level of effort when it comes to safety will meet your high expectations at NHP Electrical Engineering Products Pty Ltd."

      Rachelle's Answer #2

      "Because I am newer to the industry, I have not completed a lot of related training. I am CPR, and First Aid certified. Could you tell me which safety training you would like to see me complete? I would be happy to get a head start."

  9. 9.

    At NHP Electrical Engineering Products Pty Ltd we like to hire those who are natural leaders. When have you taken on a leadership task in the workplace without being asked?

      Most companies want to know that they are hiring someone who can grow with their company, show initiative, and be an excellent example to others. Talk to the interviewer about a time, big or small, when you took the initiative to go above your regular duties and set an example of leadership for your co-workers.

      Rachelle's Answer #1

      "Last month when our supervisor was out unexpectedly we had a couple of temporary employees not show up for their assignment. We were short-handed, and volumes were high. I decided to step up for the team, like a leader would do, and offered to work a double shift so that last-minute overtime was not expected of my team members. I enjoy setting an example of teamwork while maintaining a positive mindset."

      Rachelle's Answer #2

      "I naturally take on a leader and mentor-ship type of role with my co-workers. In one instance, I had a new coworker who was having some troubles fitting in. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. I believe there are always opportunities for leadership - you have to keep your eyes open!"

  10. 10.

    Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in the electrical equipment industry?

      There are many ways that you can be a fit for a position, even though you do not come with direct industry experience. Think about the variety of skills that you have and how those can benefit another employer, despite the industry. These are your transferable skills, and they can include sales abilities, customer service experience, and software capabilities.

      Rachelle's Answer #1

      "Although my background is not in your precise industry, I have worked with many clients who have been in your industry. I bring excellent transferable skills that qualify me for this position. These skills include my advanced abilities in Excel, my outstanding cold-calling abilities as well as my proven background in team leadership."

      Rachelle's Answer #2

      "I bring a lot of transferable skills to this position and industry. My talents and skills revolve around helping people and making companies profitable. Customer service, problem-solving, and analytical skills can cross any industry, and I am a pro at all three."

  11. 11.

    Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma?

      Ethical dilemmas in the workplace will come up from time to time. Assure the interviewer that you can handle these types of difficulties with professionalism and poise.

      Rachelle's Answer #1

      "I have never been told to lie to a fellow employee or supervisor on the job. If I were to be asked to lie, I absolutely would not do that. I am not the type of personality to be pushed around on the job. I will always be myself and keep my integrity first."

      Rachelle's Answer #2

      "Yes, I have been asked to lie on the job before. In a previous role, our inventory count was off. My co-worker wanted to go home, and he suggested that I lie about our count. I refused to lie, and we stayed late. I would always choose honesty over lying, any day."

  12. 12.

    What are your salary expectations?

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

      Rachelle's Answer #2

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

  13. 13.

    Do you have any post-secondary education directly related to what we do here at NHP Electrical Engineering Products Pty Ltd?

      Most job postings and job descriptions will outline the ideal educational background for which the company is looking.

      If you do not have the specific educational background requested of NHP Electrical Engineering Products Pty Ltd - do not fret! Since you are being interviewed, they naturally place value in your experience which, for them, outweighs your educational background. Highlight some of your career wins and how those are directly related to your potential success with NHP Electrical Engineering Products Pty Ltd.

      Rachelle's Answer #1

      "The majority of my knowledge has come from on-the-job training, and other workplace provided courses and workshops such as A, B, and C. Last year I was recognized as the #1 employee for productivity and participation. My industry knowledge has also gained me a leadership role in my current company where I am able to train a lot of new college graduates who are just starting out in the industry."

      Rachelle's Answer #2

      "The majority of my post-secondary education is focused on mechanics and electronic engineering. Is this the educational background that you feel is the best fit for this role with NHP Electrical Engineering Products Pty Ltd?"

  14. 14.

    How would you describe your written communication skills?

      Being a clear communicator, in written form, is a crucial skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.

      Rachelle's Answer #1

      "I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."

      Rachelle's Answer #2

      "My written communication skills are solid. I often utilize written communications as a follow up to verbal communications. They provide a great resource for associates to go back to and reference, plus might answer any questions that come up along the way."

  15. 15.

    Outside of work, what type of creative activities do you like to pursue?

      A genuinely creative minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.

      Rachelle's Answer #1

      "Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."

      Rachelle's Answer #2

      "I love to explore my creative side. I practice photography for fun and dabble in the arts. As an avid reader, I also explore writing. Cooking is also an art for me, and I try to incorporate creativity into the fun meals I prepare for family and friends."

  16. 16.

    At NHP Electrical Engineering Products Pty Ltd our equipment standards are highly regulated. Do you consider yourself meticulous and detail-oriented?

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  17. 17.

    At NHP Electrical Engineering Products Pty Ltd we offer a range of equipment and services. How familiar are you with our business?

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  18. 18.

    We have a few local competitors at NHP Electrical Engineering Products Pty Ltd. In your opinion, what makes us stand out from the rest?

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  19. 19.

    We have a variety of career paths available at NHP Electrical Engineering Products Pty Ltd. What kind of growth would you like to see here?

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  20. 20.

    At NHP Electrical Engineering Products Pty Ltd we put a lot of emphasis on product knowledge. List the equipment you have the most exposure to and strongest knowledge of.

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  21. 21.

    Tell me about a project you completed recently that was ahead of schedule.

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  22. 22.

    Tell me about a time when you had to analyze information and make a recommendation.

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  23. 23.

    Have you progressed in your career as you have expected?

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  24. 24.

    How did your job change over the years you worked there?

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  25. 25.

    How many days were you absent from work last year?

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  26. 26.

    Do you have experience in corrective discipline and terminations?

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  27. 27.

    What do you see as the most difficult task in being a manager?

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  28. 28.

    What is your personal mission statement?

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  29. 29.

    When change occurs in the workplace, it can create new problems. Do you see these as an inconvenience or as opportunities to learn?

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  30. 30.

    Is compensation the most important factor for you when taking a new job?

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  31. 31.

    Tell me about one of the most rewarding experiences you had working on a team.

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  32. 32.

    If you were the successful candidate, how much notice would you require to give your current employer?

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  33. 33.

    What is your greatest weakness?

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