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Moneygram International Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

How do you feel cloud computing has positively impacted the software industry?

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Moneygram International Interview Questions

  1. 1.

    How do you feel cloud computing has positively impacted the software industry?

      While the reasons are plentiful as to how cloud computing has had a direct impact on developing and refining software for organizations, your interviewer is looking to hear which reasons you are willing to speak most passionately about. However you answer this question, try to either focus on the ease and accessibility for end users or cost savings for organizations in your answer.

      Ryan's Answer

      "Being in the software industry for over 20 years, I feel like the biggest impact that the cloud has had reflects directly to our customers in the software industry. In days of yore, we spent years working through software updates and releases. And now, I look to how we are continuously rolling out small scale, yet impactful, updates through the cloud and end users are able to see that impact the next day!"

      Ryan's Answer

      "One commonly overlooked area where I feel cloud based systems have brought a major improvement is in analytics. Ten years ago, it took a lot of time and resources to pull relevant data to build analytics and visualization tools. Today, information can be automatically built to pull in the snap of a finger and that is something that I never take for granted in my work."

  2. 2.

    In your opinion, what has been the biggest advancement in technology this past year?

      Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Be sure to include how you stay up to date on industry changes and new technology.

      Ryan's Answer

      "There have been so many great advancements in technology this year. Recently, I was reading an article by MIT Technology Review and was amazed at the incredible advancements this year. The one that stood out most to me was the autopilot software update released by Tesla this year. We truly will have the software for vehicles to be controlled by tech rather than humans."

      Ryan's Answer

      "The most impressive advancement in technology, in my opinion, is the continued advancement of mobile integration. Tech connects most of the modern world, and we can do absolutely everything from our phones these days."

  3. 3.

    We are looking for innovators to join us here at Moneygram International. Where have you brought innovation in automation to a process in your career?

      Innovation in software has occurred in many phases over the last 20 years and Moneygram International is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at Moneygram International.

      Ryan's Answer

      "To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."

      Ryan's Answer

      "About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."

  4. 4.

    If hired for this position here at Moneygram International, would you be comfortable handling overall project manager responsibilities for new software development?

      As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Moneygram International. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Moneygram International. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

      Ryan's Answer

      "Looking to join the team here at Moneygram International directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

      Ryan's Answer

      "I would absolutely be comfortable if tasked with project manager duties here at Moneygram International. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

  5. 5.

    What do you feel is one of the top issues that is faced by data engineers today?

      Being in the midst of the greatest technological revolution in the history of man, data engineers face many difficult issues in the work that they perform on a daily basis. While there are many directions that you can go with this question, be sure to focus your answer on something that you can speak passionately about. If you can research a common issue in the industry that Moneygram International works in, you may likely score some bonus points with your interviewer.

      Ryan's Answer

      "Over the past couple of years, I've come to realize that one of the largest issues we face as data engineers is the large amounts of data that are needed to store and then draw information from. Here at Moneygram International, I can only imagine how big of an issue that is in the healthcare industry. I have a lot of experience with cloud based data storage and also server based storage."

      Ryan's Answer

      "In my recent experiences, continuous, real-time integration is an issue that we will face each and every day moving forward. The need for fast paced information is certainly to blame for this. To stay on top of the continuous integration landscape, I am happy to hear that new and improved systems are being created to stay more real-time and up to the minute. Here at Moneygram International and working in the financial industry, how have you seen this need for real-time data impact your products?"

  6. 6.

    If you were confronted with a time where you wouldn't be able to meet a deadline here at Moneygram International, what steps would you take when you made that realization?

      At some point in any person's career, the inevitable happens and an important deadline needs to be missed. With your interviewer fully understanding this fact, they are solely interested in how you react to this situation and what you do to make the situation right. In your answer, focus on the refocused planning and communication needed while also avoiding blaming others for the situation. Your interviewer holds accountability as a desirable virtue, so be sure to take accountability for actions in your response.

      Ryan's Answer

      "In my current position, I am very used to handling multiple tasks and projects on a day to day basis. Last year, my team was tasked with what started as a low priority project. After assembling a team to initially discuss the details and set a deadline for completion with our management, the project unfortunately fell off the radar of everyone on the team with many more high priority projects coming up each week. As the initial project's deadline was within a week of being due, our CEO reached out to me for a progress report. I immediately took full responsibility for letting this fall off the radar and I ensured our CEO that we would have an updated timeline set by the end of the week. In doing this and completing the project to his satisfaction, this was really the tipping point in our department moving forward utilizing a detailed project management tracking system. To this day, I can't say enough about how appreciative I am about utilizing this awesome system. Moving forward, you can rest assured knowing that I take full accountability for my actions and do what is necessary to communicate new expectations and meet them fully."

      Ryan's Answer

      "Having been in this situation before, I would first sit down to gather all the facts possible in the situation. What was the deadline, why wasn't it met and what can be done are all important questions moving forward. From there, communicating to all key parties is extremely important and doing so in a timely manner is critical. In this communication, taking accountability and setting new expectations for delivery in a concise and tactful manner will most often put stakeholders at ease and allow for successful completion."

  7. 7.

    Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?

      Software developers spend a great deal of time debugging programs. It is essential for Moneygram International to have someone experienced in quickly identifying problems and responsive in providing solutions. The interviewer would also like to gauge how you work with internal and external customers when problem-solving.

      Ryan's Answer

      "In my last development position, I was responsible for front-line communications with end users. Third tier helpdesk staff would contact me with software bugs, and I was able to quickly and professionally respond to problems. I was able to reduce the bug backlog by 70%."

      Ryan's Answer

      "If you did not have a good relationship with your previous boss: "I have had healthier relationships in the past with previous employers, but we did the best that we could. Our communication styles were very different which made it challenging at times."

  8. 8.

    Here at Moneygram International, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?

      In the industries that Moneygram International works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, Moneygram International utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.

      Ryan's Answer

      "In my current role, we utilize a 100% continuous deployment process with our end users when we role out new changes to existing software. We use automated testing in our process to validate that code changes are correct and able to be deployed without issue. Once validated, changes are automatically rolled out to our end users. Having once utilized a continuous delivery system, I am very appreciative of working in an environment utilizing continuous deployment as it negates any need for human intervention in the roll out."

      Ryan's Answer

      "In my current position, we've slowly grown from a continuous integration process to a continuous delivery process. I love the automated testing process when we are looking at rolling out new changes to existing software and my role as the architect for our projects puts me in the drivers seat for sending out these changes. If hired for this role here at Moneygram International, I'd be very intrigued at learning and working with continuous deployment practices as well."

  9. 9.

    Do you have experience working with data in a cloud computing environment?

      Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with Moneygram International, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with Moneygram International.

      Ryan's Answer

      "My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at Moneygram International, I think I would bring a wealth of cloud based experience to the data engineering team."

  10. 10.

    How do you stay organized and on track when working on multiple projects or duties at the same time?

      In this role with Moneygram International, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      Ryan's Answer

      "With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."

      Ryan's Answer

      "For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."

  11. 11.

    At Moneygram International, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

      While this potential role with Moneygram International will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

      Ryan's Answer

      "Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."

      Ryan's Answer

      "I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at Moneygram International, your entire team would appreciate from my first day on the job."

  12. 12.

    The next cloud engineer that we hire here at Moneygram International needs to be able build a system that can handle a high amount of traffic. How would you test our system's ability to handle large amounts of traffic?

      This question allows your interviewer to gain insight into your thought process and ability surrounding building a cloud network that has an architecture that can handle large amounts of traffic without failure. Some key points to focus on your answer are your ability to match capacity to system demand and use horizontal scaling in the design of the system.

      Ryan's Answer

      "Cloud computing has certainly revolutionized the storage of high amounts of data and a key piece that cloud based systems bring to the table are their elasticity for handling large amounts of traffic. I see my job as building a cloud based system to scale horizontally to be able to handle the most data and traffic possible. To test systems, I've used a few different tools that were all very accurate prior to go-live."

      Ryan's Answer

      "In my current position as a cloud engineer, I have utilized internet scale services like Amazon S3 and Elastic Load Balancing to ensure that our cloud systems could handle large volume that fluctuate seasonally. Because of the great functionality of the internet scale services, internal testing wasn't necessary as we knew we were in good hands through those services."

  13. 13.

    When would you utilize a trigger within Oracle to execute a function automatically?

      To answer this question, it is important to first have an understanding of what a trigger is within Oracle. Simply defined, a trigger is a named block stored within the database that executes on its own when a certain even takes place. While you talk about your understanding of what a trigger is, be sure that you explain that you understand how to create a trigger in Oracle and that you understand that proper situations to utilize them in.

      Ryan's Answer

      "In the current work that I do in Oracle, I utilize triggers to prevent invalid transactions within the software that I am working with. I have a full understanding of how to write create trigger statements using declaration statements, executable statements and exception handling statements to set the appropriate triggers. If hired for this role here at Moneygram International, you could have full confidence in my ability to utilize triggers within Oracle."

      Ryan's Answer

      "With my two prior years spent working on Oracle, I have written database triggers using insert, update and delete statements that are issued against a table. These database triggers allow our end users to be able to reap the benefits of the triggers. The instances that I've utilized database triggers have been for pulling statistical information from the tables within the system."

  14. 14.

    In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

      Moneygram International uses indexes to improve query performances within their software and for this question, your interviewer is looking to hear that you have a basic understanding of both clustered and non-clustered indexes. Explain the differences between the two types of indexes and be sure you can either speak to relevant times that you've used each or when would be the appropriate application to use each.

      Ryan's Answer

      "In the simplest of terms, a clustered index order records in a table the way that they are physically stored. There can only be one clustered index per table. Non-clustered indexes do not store data to match the physical order that it is stored. Rather, it can hold up to 249 indexes per table. Both types come with their own benefits over the other. In my experience, clustered indexes are suited best for programs that use primary key as an identity integer column. On the other hand, non-clustered make the most sense for programs that need JOIN and WHERE clauses within them."

      Ryan's Answer

      "In my experience, clustered indexes are faster to read but very slow when it comes to update data within. Non-clustered indexes are just the opposite in that they are slower to read but much fast to insert new data into them. In my current role, I mostly use clustered indexes when large numbers of rows need to be retreived and when insert operations are important. Most other times, I will use non-clustered as the standard."

  15. 15.

    Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?

      As a professional in the tech industry, you have likely had a project that failed, a promotion that passed you over or a meltdown occur at some point in time. Realizing that your interviewer fully understands and expects that failure happens, talk openly and honestly about a situation where you experienced failure or failed plans. Most importantly in your answer, focus on how you overcame the particular situation and discuss lessons that you learned moving forward that you can bring to this role at Moneygram International.

      Ryan's Answer

      "A couple of years ago in my first role as a UI designer out of college, my team was tasked with coming up with a very short notice proposal for a potential high end customer. With a week turnaround time, I set right to spending my time gathering information on the company to build a mock design. When the proposal was submitted, I found out that the potential customer scoffed at my idea and the customer went with another organization's proposal for their use. The biggest piece of feedback that I got was that the UI design just wasn't conducive to the type of customers they were expecting. From that point forward, whether it has been with short notice or long-term products, I take the time to communicate with key decision makers from clients to gather information for making my design as user friendly as possible."

      Ryan's Answer

      "Last year, I was working on a large scale project that put me face to face with a key customer. After traveling onsite with the customer to spend time with them, I exchanged contact information with two of the key decision makers. In the weeks following, I was sending them follow up emails with our business proposals and was getting frustrated at the lack of response from the clients. After my manager had questioned the viability of the potential customer, I picked up the phone and called them directly. It turns out that their responses back to me were being sent to a junk email folder that I neglected to consider. I apologized for the mistake, took action quickly and we came to a great agreement on future business together. After having a laugh about it with my boss, I now incorporate diligent communication follow ups both by phone and email with customers while also regularly checking all email inboxes."

  16. 16.

    What experience do you have in the different types of software maintenance?

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  17. 17.

    The software we develop here at Moneygram International requires you to have working knowledge of both privileges and roles within Oracle. Can you talk about your knowledge and experience of both within Oracle?

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  18. 18.

    Our cloud computing at Moneygram International requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?

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  19. 19.

    What is one thing that really tests your patience when dealing with your coworkers?

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  20. 20.

    As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

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  21. 21.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  22. 22.

    Software technology continually changes. How do you stay current on new technologies and sharpen your skills?

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  23. 23.

    What programming languages would you consider yourself fluent in?

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  24. 24.

    What data cleaning methods are you familiar with and comfortable using if hired for this role at Moneygram International?

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  25. 25.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

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  26. 26.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Moneygram International?

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  27. 27.

    If hired here at Moneygram International to develop iOS and Android software, when would you use a fragment rather than an activity?

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