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McCormick and Schmicks Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
What do you feel is the most important characteristic in order to be successful with McCormick and Schmicks?
***Note: We do not have professional answers for this career***
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Top 30 McCormick and Schmicks Interview Questions with Full Content
1.
What do you feel is the most important characteristic in order to be successful with McCormick and Schmicks?
It is essential to research McCormick and Schmicks before your interview. You should be aware of the characteristics they value in their staff and leadership team. Likely, you will be able to find some great information on their website, a job description, or within their company values and mission statement. Show the interviewer the similarities in your characteristics, and what McCormick and Schmicks seeks out in their new hires.

Rachelle's Answer #1
"Through my research on McCormick and Schmicks I saw a theme surrounding honesty and diligence. I agree that these characteristics are fundamental. In addition to these, I would add a positive attitude, willingness to learn, and strong listening skills."
Rachelle's Answer #2
"I understand from researching McCormick and Schmicks online, and also from being a customer in the past, that you seek people who are disciplined, intuitive when it comes to the needs of others, can remember the small details, and carry a highly positive attitude. I will bring all of these characteristics to McCormick and Schmicks. My references can attest to the fact that I am diligent and honest as well."

2.
Have you received any training in formal dining?
Many high-end restaurants will have a robust internal employee training program. Talk to the interviewer about any specialized training you have received in your career. The interviewer will take note, from your response, on the areas where you may need additional training.

Rachelle's Answer #1
"With my current company, I received two-week in-house training which included topics on best-practices, health and safety, up-selling, and wine pairings. They were beneficial training programs. Can you tell me a bit more about your training program here at McCormick and Schmicks?"
Rachelle's Answer #2
"I am new to the workforce and have not experienced a lot in the way of industry training. I do have my food safety certificate and look forward to gaining even more training through this role with McCormick and Schmicks."
3.
In high-end dining, you may come across very discerning customers. How do you handle a picky customer?
With high-end, fine dining usually comes customers who are very particular about their dining experience. Are you able to brush it off when a customer is extra picky, or do you take the event personally? Assure the interviewer that you can keep professional composure when it comes to demanding customers.

Rachelle's Answer #1
"I have spent many years working in the restaurant, hotel, and other customer service based industries. I no longer take it personally when a customer is picky or difficult. I will do my best to make them happy, but I fully understand that you cannot appease everyone."
Rachelle's Answer #2
"I handle an extra-choosy customer with utmost care! I listen, and do my best to deliver above their expectations."
4.
There are many options for you in the fine dining industry. Why do you specifically want to work with McCormick and Schmicks?
With many options in the upscale dining industry for employment, why do you want to work for McCormick and Schmicks? Talk to the interviewer about your preference for their company. Dig deep when it comes to your response, bringing up specifics related to their menu, clientele, awards they have won, or their company mission.

Rachelle's Answer #1
"I am careful to be employed with a company that holds a strong industry reputation. I'd like to work for McCormick and Schmicks because your training programs are above the industry standard and you have a reputation for treating your employees very well."
Rachelle's Answer #2
"I especially want to work for McCormick and Schmicks because I have friends who have worked here previously, providing me with positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come. Also, I am passionate when it comes to fine wine, and your list is incredible."
5.
You will be required to process expensive customer transactions. Do you consider yourself a trustworthy and honest person?
In the fine dining industry, you could be completing transactions from a few hundred dollars, into the thousands. Can you be trusted with a customers' black American Express card or a $4,000 bottle of wine? Draw on the strength of your references and assure the interviewer that you are a trustworthy and honest employee.

Rachelle's Answer #1
"One of my greatest strengths as an employee is my level of honesty and trustworthiness. I have multiple references who will attest to the fact that I am competent and honest. I have experience handling large amounts of cash and credit card transactions. I have opened bottles of wine worth up to $2,000 and invoices up to $8,000."
Rachelle's Answer #2
"I see myself and trustworthy and always honest. My integrity has never been in question, and my most recent manager will be happy to give you a solid reference regarding my reliability and transparent approach in the workplace; whether that be with large cheques or expensive food and beverage items."
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