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LifeLabs Interview Questions

To help you prepare for a LifeLabs job interview, here are 35 interview questions and answer examples.

LifeLabs was written by and updated on August 14th, 2022. Learn more here.

Question 1 of 35

What makes you the best candidate for this position?

Why the Interviewer Asks This Question

The interviewer asks this question to hear what qualities you will bring to LifeLabs and how you will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.

Written by Krista Wenz on August 14th, 2022

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35 LifeLabs Interview Questions & Answers

  • 1. What makes you the best candidate for this position?

      Why the Interviewer Asks This Question

      The interviewer asks this question to hear what qualities you will bring to LifeLabs and how you will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Review the job announcement before your interview and highlight the qualities, experience, and education LifeLabs seeks in an employee. Then, focus on using those keywords in your response. When describing how you meet their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.

      Written by Krista Wenz on August 14th, 2022

      1st Answer Example

      "I am the best candidate for the position because I meet and exceed your job qualifications. I have over seven years of experience working with diverse groups and cultures in this industry. I am empathetic, compassionate, level-headed, and work well under pressure. I have exceptional communication and interpersonal skills, and I look forward to bringing my skills and experience to your wonderful organization."

      Written by Krista Wenz on August 14th, 2022

      2nd Answer Example

      "I understand many qualified candidates are interviewing for this position. I believe I am the best candidate for the job because I exceed all of your job qualifications. I have strong analytical, critical thinking, and leadership skills and work well under pressure. I also have exceptional communication and interpersonal skills, and I look forward to bringing my skills and expertise to your wonderful company."

      Written by Krista Wenz on August 14th, 2022

  • 2. Why do you want to work for LifeLabs?

      Why the Interviewer Asks This Question

      The interviewer wants to understand why you chose LifeLabs over other companies to work for. They want to see that you have done your research and can give solid reasons for choosing LifeLabs. Respond with enthusiasm and passion in your voice to show the interviewer you are excited about the opportunity to work for their company.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on showing the interviewer you have done your homework. Review the company website, online reviews, and job description so you can give unique reasons why you want to work for LifeLabs. For example, suppose you review the job description and find specific duties you would be responsible for if hired. Then, when you mention those particular duties in your interview, the interviewer will see you were diligent in reading the job description, showing an attention to detail.

      Written by Krista Wenz on August 14th, 2022

      1st Answer Example

      "I want to work for LifeLabs because your values align with mine. I want to work for a company that is committed to its patients and employees and is motivated to ensure its patients receive the very best. I want to prepare for a leadership position and am excited you offer and encourage professional growth to everyone you employ."

      Written by Krista Wenz on August 14th, 2022

      2nd Answer Example

      "I was introduced to LifeLabs from my phlebotomy professor, who worked for your organization for 25 years. He told me wonderful things about the company, management, and culture. I spent time researching LifeLabs and speaking with staff, and I am convinced my professor was telling me the truth when he said it was the best place to work! I want to work for LifeLabs because you value your employees as much as you do your patients. I want to be part of a team with the same core values and principles as I do, which I know I will find with your company."

      Written by Krista Wenz on August 14th, 2022

  • 3. Here at LifeLabs, we are continually seeking innovation in our business and we rely on our employees to be the innovative minds. Have you ever sought new or innovative ways to perform your job?

      Why the Interviewer Asks This Question

      Innovation is imperative in the clinical laboratory setting. Whether it is a simple change in a process to make it more efficient or a large-scale update in a new piece of equipment, being innovative separates LifeLabs from their competition. Talk about a time when you noticed a new process, technique, or something else could benefit from a change, and discuss what you did to implement it. On top of your example, stress to your interviewer that being complacent in your work is never an option for you.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on showing the interviewer how you are creative and think outside the box. Even if your suggestion was not implemented, the interviewer wants to ensure that you are not a complacent person and seek ways to improve your job.

      Written by Krista Wenz on August 14th, 2022

      1st Answer Example

      "A few years ago, when I was hired at my current employer, the only downside to the job that I found very quickly was the lack of a triaging system for incoming samples or a process written around prioritizing our work. Having had the experience of writing a process with a previous employer, I approached my director to do the same. I came from the view that work requests were being completed and triaged differently, depending on the individual, and high-priority requests did not have a timeline. She agreed to let me and another coworker write a new procedure and develop a triage system. It is still working well to this day."

      Written by Krista Wenz on August 14th, 2022

      2nd Answer Example

      "Two years ago, I attended a great CME event for Cytotechnologists, and one seminar I attended was on new technology in the field. While there, I learned how new technology in digital microscopes was changing the field and simultaneously making our jobs more efficient and accurate. Upon returning from the conference, I approached my director about the idea of purchasing one of the units. He and I made a capital budget request for the following year, which was approved. I'm still loving using the new equipment to this day."

      Written by Krista Wenz on August 14th, 2022

  • 4. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

      Why the Interviewer Asks This Question

      There are many facets of health care. The interviewer asks what other areas interest you to gain insight into your personality and strengths. They will also see what patient populations you will be the best working with. For example, if you say you would like to expand your knowledge in pediatrics, the interviewer will see that you enjoy working with children.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Be sure your answer aligns with the services LifeLabs offers or the patient population. If you say you would like to expand your knowledge in brain surgery, the interviewer may think you will be a short-term employee because you want to become a surgeon. It is better to say you want to become more knowledgeable about the geriatric or pediatric side of healthcare as you will work with patients in both age groups.

      Written by Krista Wenz on August 14th, 2022

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  • 5. What is your impact goal if LifeLabs hired you today?

      Why the Interviewer Asks This Question

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.

      Written by Ryan Brunner

      Focus Your Answer On

      This question is delicate, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X." But remember, this is your campaign promise. If hired, it will likely be your first target to hit; depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills.

      Written by Krista Wenz on August 14th, 2022

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  • 6. How do you handle a dispute with a coworker or supervisor?

      Why the Interviewer Asks This Question

      It is not uncommon for coworkers or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess in any profession.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.

      Written by Krista Wenz on August 14th, 2022

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  • 7. When you work as part of a large team, what role do you find yourself taking on? Do you have flexibility in how you work with others?

      Why the Interviewer Asks This Question

      Teamwork and collaboration are the backbones of the business at LifeLabs, and your interviewer will be looking to gain insight into how you work as part of a larger team. There are no right or wrong answers to this question as long as you highlight why your method of teamwork is effective and that you show respect and an attitude of trust towards your teammates. Demonstrating how you work as a team through a recent example will also go a long way with your interviewer on this question.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Describe how you like to actively participate when working on a team and are flexible when working with others. The interviewer wants to hear about your interpersonal and leadership skills. If your role is to sit back and take notes instead of taking the lead on a project, the interviewer may feel that you are on the meek side and may pass you over for another candidate. The interviewer will form that conclusion even if that is not your personality.

      Written by Krista Wenz on August 14th, 2022

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  • 8. LifeLabs prides itself on providing excellent customer service. How do you provide excellent customer service?

      Why the Interviewer Asks This Question

      Companies that provide excellent customer service greet customers with a smile and a greeting, listen to them, know their customer's preferences, and go above and beyond to make them happy. The interviewer asks this question to determine if your values align with theirs. The interviewer wants to hear how you provide excellent customer service to see if you will be a good fit for their team.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Think of how you like to be treated as a customer. Then, think of how you provide excellent customer service, treating your patients how you want to be treated. Describe your actions to provide excellent customer service to all, showing the interviewer you will be an asset to their team if hired. If you have received an award or recognition for the customer service you provide, be sure to include that in your response.

      Written by Krista Wenz on August 14th, 2022

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  • 9. In your opinion, what makes you a great problem solver?

      Why the Interviewer Asks This Question

      Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Describe several traits that make you a great problem solver. If you review the job description before your interview, you can see if there are any keywords you could use to strengthen your response. For example, suppose the job description says LifeLabs is looking for a lab technician who solves problems using critical thinking skills and innovative solutions. In that case, you should use those buzzwords in your answer to show the interviewer you have the skills they seek.

      Written by Krista Wenz on August 14th, 2022

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  • 10. LifeLabs supports a healthy work/life balance for all employees. How do you balance life and work?

      Why the Interviewer Asks This Question

      Maintaining a healthy work/life balance is essential to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Describe what you do in your personal life that energizes and rejuvenates you for your next shift. Team members with healthy ways to destress on their days off are more energetic, productive, and happier than those who do not have that balance.

      Written by Krista Wenz on August 14th, 2022

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  • 11. Here at LifeLabs, we take great pride in a sustainable environment through recycling resources and green initiatives. Why are these things important to you and have you taken part in any of these types of initiatives?

      Why the Interviewer Asks This Question

      LifeLabs fosters a culture of innovation in creating solutions to environmental issues like waste, recycling, resource management, climate change, and other green initiatives. For this question, your interviewer will be looking to get a sense that you believe in these initiatives and are ready from day one to take part in them as well. Be sure to research the programs that the company has in place and talk about the importance your role would play in them. As well, touch on any environmental programs you have taken part in the past on the job or personally.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      The interviewer wants to hear that your values and concerns about the environment align with LifeLabs. Describe how you practice recycling and reusing in your personal and professional life.

      Written by Krista Wenz on August 14th, 2022

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  • 12. Why do you think you will be successful in this role with LifeLabs?

      Why the Interviewer Asks This Question

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with LifeLabs. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      If not mentioned in the interview before, now is an excellent time to describe the skills, knowledge, and expertise that will help you succeed in this role. The interviewer wants to see that you have the confidence, skills, and training to be successful in this position.

      Written by Krista Wenz on August 14th, 2022

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  • 13. Do you think it is possible to be a good team member yet disagree with your leader occasionally?

      Why the Interviewer Asks This Question

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of simultaneously maintaining respect for each other.

      Show that even if you disagree with the final decision they make, you support the direction the team is heading.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      The interviewer understands that people will not always agree with their leader or superior. For this question, they want to see how you handle disagreements and that you are diplomatic, mature, and professional when doing so.

      Written by Krista Wenz on August 14th, 2022

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  • 14. LifeLabs was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

      Why the Interviewer Asks This Question

      The interviewer asks this question to see if you are willing to earn your way up if they do not offer you top compensation. Discuss with the interviewer what you would expect for compensation if offered this position.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      You want the interviewer to know that you are flexible and willing to work your way up the ladder. However, you need to be firm in your expectations for compensation based on your experience and training.

      Written by Krista Wenz on August 14th, 2022

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  • 15. How would your references describe you?

      Why the Interviewer Asks This Question

      The interviewer wants to hear that your references will positively describe you. Think about the constructive things your references have said about you in the past. Be complimentary of yourself - now is not the time to be super humble.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      If you have past performance reviews or letters of recommendation from your references, review them before your interview. You will be better prepared to answer the question if what they wrote is fresh in your mind. It is also good to have copies for the interviewer if they would like a copy for their file.

      Written by Krista Wenz on August 14th, 2022

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  • 16. Why should we not hire you?

      Why the Interviewer Asks This Question

      The interviewer hopes to hear that there is no reason not to hire you! Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. You might wrap it up by sharing that you are patient-focused, have a proven employment record, and have excellent references.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on describing the attributes that make you a great employee and how they will benefit LifeLabs if hired. Assure the interviewer there is no reason why they shouldn't hire you.

      Written by Krista Wenz on August 14th, 2022

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  • 17. What do you like to do in your free time?

      Why the Interviewer Asks This Question

      The interviewer asks this question to see what interests you and if you have healthy avenues to decompress. They want to hear what hobbies and activities you enjoy and know that you spend time away from work destressing from the pressures of the job.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on describing three or four activities you enjoy. The interviewer wants to see what you are interested in and determine how well you will get along with other team members based on your interests.

      Written by Krista Wenz on August 14th, 2022

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  • 18. How did you hear about this position?

      Why the Interviewer Asks This Question

      Companies invest a lot of money advertising their job openings. The interviewer wants to hear what methods are effective and which are not. They also want to hear if an employee of their agency referred you. Describe how you heard about the position, and be sure to give the name of the employee or recruiter who referred you if applicable. Some companies offer their employees a referral fee when referring a candidate, while others hire recruiters to seek out qualified candidates.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      The interviewer wants to briefly hear how you heard about the position. Be concise in your response, describing the recruiter's name, the website where the agency posted the job, the agency website, or an employee referral.

      Written by Krista Wenz on August 14th, 2022

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  • 19. Give an example of a time that changing technology significantly impacted your work. How did you react to this?

      Why the Interviewer Asks This Question

      In the clinical laboratory setting, innovation in the field is causing technology to change rapidly. LifeLabs wants to be at the forefront of those technological changes to benefit the patients and customers they work with. For this question, no matter your experiences in working with evolving technology, your interviewer will be looking to hear that you keep an open mind to changes in technology and that you can learn and be functional on new equipment. In your example, be sure to point these qualities out to your interviewer.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      To be considered for the job, you want to react positively to technological changes. Describe a recent technology that positively impacted the way you work.

      Written by Krista Wenz on August 14th, 2022

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  • 20. At LifeLabs we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

      Why the Interviewer Asks This Question

      Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with LifeLabs as long as possible.

      Written by Ryan Brunner

      Focus Your Answer On

      The interviewer wants to ensure that you plan on being a long-term employee if hired. LifeLabs invests a lot of time and money into hiring and training its employees. The interviewer wants to determine if you would be a good investment or not based on your response.

      Written by Krista Wenz on August 14th, 2022

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  • 21. What would you do if a coworker asked you to help steal?

      Why the Interviewer Asks This Question

      The interviewer would like to know how you would react if put in an awkward or potentially harmful situation like being asked by a coworker to steal with them. Theft can occur in many ways in the workplace and is not necessarily reserved to blatantly taking a product. Ensure that you know the different ways a coworker may try to pass stealing off as 'no big deal.' Some examples include:

      - Timecard fabrication, also known as 'buddy punching,' where you punch in for a coworker who is not present
      - 'Borrowing' money from the cash register
      - Falsifying vendor or expense accounts
      - Taking items from the lost and found
      - Stealing data or documents containing trade secrets
      - Taking expensive office supplies like ink or adding personal items to supply orders
      - Billing insurance companies for tests that were not performed

      Of course, you already know how to answer this question! Express that you would never engage in this type of behavior and discuss how you would go about reporting this type of situation. If this has happened to you in the past, you can talk about the case without providing your coworker's name.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on letting the interviewer know that you are an honest person with morals and ethics. Make sure they understand that you would never condone or participate in this type of behavior and would report it to your supervisor.

      Written by Krista Wenz on August 14th, 2022

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  • 22. Why do your skills suit our clinical lab environment here at LifeLabs?

      Why the Interviewer Asks This Question

      If you have direct experience working in the lab setting, talk about your experiences and the skills that can help you and the organization in the job you are interviewing for. If you don't have direct experience in the clinical lab setting, review the job description and highlight the skills and experiences you would bring to the table if hired. While your interviewer can see the experiences you have in your career and draw on some of your skills, they will be looking to hear from you what skills you can bring to the team at LifeLabs.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on providing several skills mentioned in the job description and give examples of how those skills will benefit LifeLabs if offered the position. Companies always want to see how an employee will help them succeed.

      Written by Krista Wenz on August 14th, 2022

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  • 23. How do you put your customers or patients first in the work that you do?

      Why the Interviewer Asks This Question

      At LifeLabs, patients are at the core of everything they do and are the driving force behind LifeLabs' pursuit of excellence. For this question, your interviewer will be looking to hear how you keep your focus on your customers/patients in your job. Depending on your career path, losing focus on patients/customers can sometimes be easy. Be sure to let your interviewer know that you keep the ultimate goal of your work in mind on a day-to-day basis and always factor them into decisions you make on the job. If you have an example of a time you thought outside the box or went above and beyond to keep them at the top of your mind, be sure to talk about that as well.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Be descriptive in your answer. The interviewer wants to be assured that your customers or patients always come first.

      Written by Krista Wenz on August 14th, 2022

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  • 24. What is your patient care philosophy?

      Why the Interviewer Asks This Question

      It's always a great idea to research the company you are interviewing with before your interview. You want to get to know their care philosophy so that your answer can reflect what is important to them. The interviewer wants to hear about your patient care philosophy to see if your values align with LifeLabs. Keep your answer concise yet sincere.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      When reviewing LifeLab's website, you will see that they care deeply about their patients and are customer-centered. Their employees listen to their patient's needs and expectations and strive to create value by exceeding those expectations. Be sure to formulate your response to tie in with LifeLab's values and culture.

      Written by Krista Wenz on August 14th, 2022

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  • 25. What do you do when you are given an assignment and you are unfamiliar with how to complete the task?

      Why the Interviewer Asks This Question

      The interviewer asks this question to gain insight into your communication, critical thinking, and problem-solving skills. They want to understand how you tackle unfamiliar assignments and know you will ask for help when needed.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on showing how you approach a situation you are unfamiliar with. You want the interviewer to see that you have critical-thinking skills and can research how to complete an assignment. Still, you also want to show them you are unafraid to ask for clarification, so you do not complete the task incorrectly.

      Written by Krista Wenz on August 14th, 2022

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  • 26. Give me an example of a time when you had to be extra diligent in order to meet a deadline.

      Why the Interviewer Asks This Question

      Talk to the interviewer about your ability to act diligently on the job. The interviewer would like to know that you are a diligent individual regarding work-related deadlines. They want to hear if you are determined to complete your tasks on time or if you frequently miss deadlines.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on providing a work-related example when you had to be extra diligent to meet a deadline. The interviewer wants to hear that you are organized and manage your time well to complete your tasks. Being a diligent employee shows you are a responsible team player who puts the company's needs first.

      Written by Krista Wenz on August 14th, 2022

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  • 27. Talk about a time you had to partner with an external partner or team to work as a cohesive unit. What steps did you take to ensure that you were as effective as could be in the partnership?

      Why the Interviewer Asks This Question

      For this question, your interviewer will be looking to hear about your ability to work cohesively with others outside their organization. LifeLabs is an external laboratory service that provides lab testing to healthcare providers, corporate customers, and provincial healthcare organizations throughout Canada. Because of this, many positions within the organization must partner with people from outside the organization to ensure a great working relationship. If you have any experience doing this, discuss the situation and what you did to make it a success. Suppose you don't have any experience in this realm; there is no need to fret. Just talk about your ability to work as part of a team and expand that to working with others outside the organization.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Now is a great time to talk about your ability to collaborate with others and be a team player. The interviewer wants to hear that you have the interpersonal, leadership, and communication skills to work with others effectively.

      Written by Krista Wenz on August 14th, 2022

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  • 28. How would you rate your ability to embrace change in the workplace?

      Why the Interviewer Asks This Question

      As part of LifeLabs' values and culture statements, the ability to be agile on the job is a core value that the organization wants employees to have. Employees at LifeLabs should be ready and willing to take advantage of new opportunities and be open-minded to embracing and adapting to changes in the workplace. Your interviewer will want to hear that you are ready to do these things in your work.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      In your answer, be sure to give an example or two of times you had to embrace significant changes in the workplace. Point out that you are flexible and can see changes from a very high level, knowing that change happens for a great reason, even though it may be hard to see with a narrow mindset.

      Written by Krista Wenz on August 14th, 2022

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  • 29. Talk about a time you had to maintain your composure and show compassion in a highly stressful work environment. How did you go about maintaining your composure and showing compassion?

      Why the Interviewer Asks This Question

      One of LifeLab's primary values is to care deeply for their patients, each other, and their communities through a standard of excellence. Often in the clinical lab setting, work can be stressful, and your interviewer will look to find that you can stay focused and compassionate in your career despite working under this pressure. For your answer, expand on your strategies to remain focused on your work without feeling overwhelmed and stressed by a significant workload or other external forces.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Talk about how you destress on your days off, so you are energized when you come to work. Also, mention how you are compassionate and care deeply for others, but your professionalism helps keep you focused and composed even on the most challenging days.

      Written by Krista Wenz on August 14th, 2022

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  • 30. At LifeLabs, we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

      Why the Interviewer Asks This Question

      Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. Describe how this role with LifeLabs fits into your three to five-year goals and where you see yourself in the company in the future.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      The interviewer wants to see if you have professional goals and if you are looking to grow with LifeLabs. Candidates with goals and ways to achieve them are generally hard workers with a strong work ethic.

      Written by Krista Wenz on August 14th, 2022

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  • 31. LifeLabs seeks to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?

      Why the Interviewer Asks This Question

      Problem-solving, critical thinking, and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Focus on providing a response that will stand out to the interviewer. Think of a time you resolved a workplace issue that benefitted the company somehow. The interviewer wants to hire someone who will bring value to the organization and can resolve workplace issues without consistently involving a supervisor or manager.

      Written by Krista Wenz on August 14th, 2022

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  • 32. When have you shown a willingness to learn a new method or new approach to solving a problem?

      Why the Interviewer Asks This Question

      Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but spend more time highlighting the resolution rather than the problem.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      In the healthcare industry, technology is rapidly evolving. The interviewer wants to see that you are open to change and trying new methods of solving problems in the workplace.

      Written by Krista Wenz on August 14th, 2022

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  • 33. Talk about a work environment you were a part of where others weren't showing mutual respect to their teammates. How did you react to this situation?

      Why the Interviewer Asks This Question

      One of LifeLab's core values is One Team, where they strive to work together with personal integrity, mutual respect, and trust towards a shared purpose. Knowing it is human nature for some friction among teams of people, your interviewer will be looking to hear how you handled the situation to help a great outcome among a group of individuals you were a part of. Whether there was a disagreement or a rift between yourself and someone else or between two others, talk to your interviewer about how you helped to resolve the issue. Make sure to stress the need to find a commonplace among a team for people to be able to work together towards one goal.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      The interviewer wants to see that you have the interpersonal, communication, and conflict resolution skills they seek in a candidate. You can describe a situation you encountered with a teammate or one you witnessed. The interviewer wants to hear that you stand up for yourself and others and will be an excellent team player if hired for the position.

      Written by Krista Wenz on August 14th, 2022

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  • 34. LifeLabs is a customer-driven organization that needs to listen and show interest in our customers. Talk about a time where your active listening skills really paid off to help a patient or a customer on the job.

      Why the Interviewer Asks This Question

      In a customer and patient-driven business like LifeLabs, listening to the needs of the individual is of utmost importance. In your answer, be sure to hit on these fine points of active listening: reflecting what the person is feeling, restating what they say, asking open-ended questions, and picking up on non-verbal cues like eye contact, hand usage, and tone of voice to read the person. In hitting on these points, talk about how you used active listening to get to the root issue that the person was experiencing and how you used the issue to help solve the problem for the customer or patient.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      Show the interviewer that you have excellent active listening skills. Describe what you do to show a patient you are actively listening and hearing what they are saying and how these skills helped a patient or customer in the workplace.

      Written by Krista Wenz on August 14th, 2022

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  • 35. Do you prefer to work in a team-based position or individually?

      Why the Interviewer Asks This Question

      Talk to the interviewer about your preference for teamwork or working individually. The interviewer wants to know in which situation you are the happiest and most productive. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively either way.

      Written by Krista Wenz on August 14th, 2022

      Focus Your Answer On

      You want the interviewer to understand that you work well in both environments. However, you want to tailor your response to the work environment you would work in if hired.

      Written by Krista Wenz on August 14th, 2022

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