35 Kraft Foods Interview Questions & Answers
Below is a list of our Kraft Foods interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Adaptability Questions
- 3. Ask The Interviewer Questions
- 4. Behavioral Questions
- 5. Career Goals Questions
- 6. Communication Questions
- 7. Compatibility Questions
- 8. Creative Thinking Questions
- 9. Customer Service Questions
- 10. Direct Questions
- 11. Diversity And Inclusion Questions
- 12. Experience Questions
- 13. Honesty Questions
- 14. Job Satisfaction Questions
- 15. Leadership Questions
- 16. Problem Solving Questions
- 17. Salary Questions
- 18. Stress Questions
- 19. Teamwork Questions
Accomplishment
1. Tell me about a time your actions resulted in greater efficiencies of your team.
What You Need to Know
Teamwork is essential to the successful operations of any work environment. Not only does the Kraft Heinz Company count on their teams to cooperate and communicate effectively, but they're particularly interested in your contributions and how you "inspire excellence."
Make sure you comb through every page on their website, not just their careers pages. Familiarize yourself with their mission, purpose, and core values. Their website states, "Our Leadership Principles - Work as a Team, Inspire Excellence, and Navigate Our Future - serve as a roadmap on how we will deliver results and activate our Values. These three Principles are interconnected and always are directly in relationship to each other. It's up to all Kraft Heinz employees to develop our leadership skills, regardless of our job title or level within the Company. We recognize that strong leaders don't just happen - they must be developed for us to grow our global business, grow high-performing people and teams, and live out our Value, We champion great people."
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"When I worked as a brand ambassador for a local snack company, I moved quickly to unload and organize the products. I noticed that by keeping products organized, we saved time preparing for and setting up events. I made a point to keep all products organized to make the distribution process go much more smoothly."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I am a very organized individual, so when I was asked to help with the team schedule, I was excited to make a difference! I reduced a significant amount of overtime and eliminated split shifts."
Written by Kevin Downey on September 7th, 2022
Adaptability
2. Are you available to work overtime, evenings, and weekends?
What You Need to Know
The hours you would be expected to work at The Kraft Heinz Company largely depend on which department you'll work in. It's typical when working in production or delivery to be required to perform shift work or work on weekends. In the corporate office, you may be salaried, which often translates to working longer hours. Perform your research on the role before your interview so you don't ask any clarifying questions you should already know and come across as ill-prepared. However, if it is still unclear, express that you performed exhaustive research and couldn't clarify those expectations on your own.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I am excited about the opportunity to work for Kraft Foods, and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"The only restriction I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I ask for reasonable notice to schedule changes."
Written by Kevin Downey on September 7th, 2022
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Ask The Interviewer
3. Are there any questions I can answer for you?
What You Need to Know
You're interviewing the company as much as they are interviewing you. Asking questions will convey to your interviewer that you take this opportunity seriously and are taking extra measures to ensure this is the right fit for both parties. It will also convey that you've researched the company and the position. The more prepared you are for the interview, the more questions you'll have. Note any questions you think of while researching the company. Think about it as getting a head start on your onboarding.
Coming prepared with questions communicates your genuine interest in working for them and suggests you are self-guided in your work, take charge of your development, and are an overachiever. Additionally, the more questions you come prepared with, the more enhanced your communications skills will seem. They've provided opportunities for you to share your accomplishments and advertise your merits. This question is your opportunity to allow them to propose their pitch and advertise what they have to offer as an employer.
Written by Kevin Downey on September 7th, 2022
Answer Example
"Thank you. I have a few questions. For starters, can you tell me what transpired that led to the vacancy of this position? Also, I have the experience needed to perform the job and am familiar with what the role looks like, but every department is different. Based on the department's rules, regulations, and systems and processes, what does a day in the job with your department look like in this position after onboarding?"
Written by Kevin Downey on September 7th, 2022
Behavioral
4. What do you consider your greatest professional achievement so far?
What You Need to Know
The Kraft Heinz Company is looking for motivated, goal-oriented individuals who demonstrate a determination to overcome obstacles. Describe the achievement you are most proud of, and explain how that professional achievement you volunteer fits into your career goals and why it matters to you. Try to make the example you offer translatable to the role you are pursuing with the Kraft Heinz Company while aligning your motivations with their core values or leadership principles. It is acceptable to exhibit pride in your accomplishments when answering this question.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I was the top sales leader at my most recent company. I think I did so well because of my consistency in following up with customers. I checked in with them daily and made sure I was meeting my personal sales goals every week. My contribution helped them increase sales that year by 25%!"
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"The greatest accomplishment in my career was graduating from University as an honors student while working full time in a related field. I was at the top of my class and working full time. This achievement showed me that I could dedicate myself to my career and reach the goals I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Written by Kevin Downey on September 7th, 2022
Behavioral
5. If you had an issue with a company policy or procedure, how would you handle it?
What You Need to Know
This question assesses your adaptability and whether you embrace or resist change. The Kraft Heinz Company has brands that have evolved over the years, and the company has been through several incarnations. Adapting to change is part of their success.
As they state in their core values, "Attracting, nurturing, and developing talent is our top priority." The interviewers want to make sure they recruit the best of the best. They're looking for employees who strive to innovate and evolve with them rather than finding comfort in the status quo and resisting change when it comes.
Consider this question a character test. Policies coming down from the top are likely in place for reasons you may not be fully aware of nor privy to. The interviewers want to discern if you ask questions to understand and support the company's vision. They want to know if you voice your concerns if you disagree with a policy and whether you are motivated by self-interest or the betterment of the team. Consider these points before answering such questions.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I would first talk with my manager to make sure I understood the expectation correctly. I may have interpreted it wrong, or there could have been a miscommunication. If I still had an issue, I would think about how to deal with it. I've learned to pick my battles and to be adaptable as much as I can."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"At this point in my career, I know that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
Written by Kevin Downey on September 7th, 2022
Behavioral
6. What motivates you on the job?
What You Need to Know
Identifying the factors that motivate you at work and inspire your productivity will help them discern whether you enjoy your work and intend to continue your career path with intention. This helps them distinguish those invested in their career path from those who fell into it and are more likely to burn out and exhibit less growth potential. Avoid focusing on tangible rewards or compensation as your motivators. Instead, give them insights into where you aim to take your career next, where you hope Kraft Heinz can help you grow professionally, and the work that makes you feel most content or challenged. Stress that you don't burn out easily in this field. Share what helps you stay productive throughout your workday.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I like to know that my efforts are noticed. In my current position, we have a leaderboard, and I like that concept because it creates healthy competition."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."
Behavioral
7. Tell me a little about yourself.
What You Need to Know
Interviewers ask ice breaker questions like this to get to know the real you while contrasting your personality against your professional presentation. Your answer will help them evaluate when your answers are authentic rather than performative. It also serves as a personality check to see how well you'd get along with and integrate into the rest of their teams.
Before the interview, compose a capsule bio - a description of your life relevant to the position, typically about 200 words. You can include personal information such as where you were born, a blurb about your parents and upbringing, educational and professional achievements, and the reason you are here today. Rehearse it, ensuring you come across as relaxed, interesting, and relatable.
Written by Kevin Downey on September 7th, 2022
Answer Example
"I graduated with a Bachelor of Arts degree in Communications and Marketing from UBC in 2009. Since then, I have been actively making my way to a leadership role in social media marketing within the hotel and hospitality industry. I am an energetic and positive person, ready to make a difference in a growing organization."
Written by Kevin Downey on September 7th, 2022
Behavioral
8. How do you feel about performing mundane and repetitive tasks?
What You Need to Know
This question aims to determine how flexible you are as an employee in an environment like theirs. The goal here is to ascertain whether you are adaptable to performing both collaborative and more introverted tasks and how varied your tasks need to be to remain productive. Your answer will help them judge whether you'll burn out quickly from the monotonous aspects of the job.
The impression you want to give is that you are up to any challenge they throw your way. Elaborate on how your experience correlates with the expectations of the job. Then, ask for further clarification of what the position entails beyond what they advertise in the job description and what your research uncovered.
Written by Kevin Downey on September 7th, 2022
Answer Example
"I enjoy performing my job, whatever the job requires. I'm adaptable and take pride in my work, no matter what I do. I have several systems and processes for every aspect of my job. When you are good at what you do, you enjoy the work. I try to set myself up for success in every aspect of my job every day."
Written by Kevin Downey on September 7th, 2022
Behavioral
9. How do you like to spend your spare time?
What You Need to Know
You want to come across as relatable here. Offering hobbies that require discipline, dedication, or other traits that could speak to your work ethic would be of value here. Additionally, any interests that would present you as interesting and memorable would also work in this answer.
Avoid spelling out any conflicts your hobbies would present. If you say you are available to start immediately, have an open schedule, and are willing to relocate, and then later tell them that in your spare time you are starting a restaurant, have a lounge club act that performs seven nights a week, or belongs to a bowling league that goes out of town regularly, these pose a conflict between commitments. Consider these points when choosing how to answer this question.
Written by Kevin Downey on September 7th, 2022
Answer Example
"I do yoga and belong to a few clubs. I participate in a book club that meets every week. I also belong to a knitting club. And I enjoy gardening at my local p-patch. I like to keep busy."
Written by Kevin Downey on September 7th, 2022
Behavioral
10. What's your greatest strength, and how will it benefit The Kraft Heinz Company?
What You Need to Know
The interviewer at The Kraft Heinz Company would like to know your standout skills and where you put the most value regarding your offerings as a candidate. Think outside the box when deciding how to answer this question. Steer clear of reiterating the hard skills you've already detailed in your resume and cover letter. Instead, focus on those skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks. Think of those personality traits, soft skills, or attitudes that may have lent to your success in the past.
Written by Kevin Downey on September 7th, 2022
Pro Tip
Some great strengths you may have:
- Accountability
- Invested in Culture
- Positive Mindset
- Perceptive
- Approachable
- Empathetic
- Honest
- Patient
- Decisive
Written by Kevin Downey on September 7th, 2022
Answer Example
"I have great people skills, and I make a point to be positive to help boost morale when other people on my team are struggling. I'm a good listener and work hard to manage conflict with grace and ease whenever an issue arises with a client or a co-worker. My skills will help increase productivity by keeping the work environment positive. I focus on providing the best quality in my work, which rubs off on my co-workers because my work ethic motivates them."
Written by Kevin Downey on September 7th, 2022
Behavioral
11. What's your greatest weakness?
What You Need to Know
A career-minded individual is proactive in their professional development. This requires a certain degree of emotional intelligence and the ability to take your weaknesses and setbacks in stride and identify them as an opportunity to grow. We all have weaknesses, and there's no reason to fear sharing yours. Instead, show strength in being able to identify your growth opportunities. There's an expression that says, 'No one can hold over you what you already own.' Exhibit your determination by recognizing your growth opportunities and the career goals associated with them that you next aim to overcome.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I believe I could improve some technical skills, including Excel and PowerPoint. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I enrolled in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"Sometimes, I have difficulty asking for help from co-workers. I like having control over my daily tasks and taking on new projects, but I'm not always willing to admit when I have taken on too much. When I made a mistake because I was juggling too many projects, I learned it's okay to ask for help. I'm learning how to organize myself better and communicate what I need from my team. This skill has helped me be more effective at my job and helped my team work together better than before!"
Written by Kevin Downey on September 7th, 2022
Career Goals
12. Why are you leaving your current job?
What You Need to Know
This question aims to reveal the circumstances around your departure from your current job. Primarily, they are looking for clues whether your employment was severed amicably or acrimoniously, whether you were fired, quit, laid off, or are still employed and exploring your options. Don't verbalize anything that could be misinterpreted and paint you in a negative light. Focus on the positives. Be specific about how this new position will help you take your career to the next level. Displaying professional gratitude for what you learned from your previous position can go a long way toward exhibiting emotional maturity.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I decided to look for other jobs because I have already been promoted twice, and there is no more room for growth. This position at Kraft Foods will give me more experience as a manager and help me cultivate my leadership skills."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I am passively looking for a new opportunity that offers continued education and growth opportunities. Also, I am looking for compensation advancement as I have hit the peak of my earnings in my current company."
Written by Kevin Downey on September 7th, 2022
Career Goals
13. What goals would you like to accomplish while working for The Kraft Heinz Company?
What You Need to Know
This question is similar to asking about your career plan. They're asking how the Kraft Heinz Company can help you to advance your career and where you want to grow within the company. Examine your career goals, the milestones and goals you hope to overcome next, and contrast that with the advertised growth potential within their company and their locations worldwide. Show them that you've given this considerable thought. Ask questions about their growth potential as well, and try to start up a conversation.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"After looking through your careers, I was excited to find out that your mission is in line with my career goals. Your leadership development program is exactly what I need to improve my management and team-building skills. I want to grow my career in merchandising, eventually moving into a management role. I feel confident that working for you will help me cultivate my skills so I can take my career to that next step."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"My primary career goal is to find a position where I can stay long term while impacting the company's profitability. Because Kraft Foods has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Written by Kevin Downey on September 7th, 2022
Career Goals
14. What interests you about The Kraft Heinz Company?
What You Need to Know
Before your interview, it is essential to research the company and determine how your goals, values, and integrity align with theirs. One of the leading contributors to job dissatisfaction is when a company doesn't represent their employee and vice versa, which can lead to a lack of mutual appreciation.
Not only do you want to ensure you fit their profile, but you want to make sure they fit yours. Impress the interviewers with your company knowledge, and share what interests you most about them, what they stand for and represent, and what they do. They are also looking for employees who will be strong representatives of their brand, so think about what you love about their products and company. Consider how they meet your needs as a customer. This will communicate that you're not looking for just any job but are genuinely interested in working for them.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I'm excited to work for a company that cares about its impact on the environment. I'm excited to join a team that shares the same values as me. Your mission stood out because I also value providing the best service to customers and creating innovative solutions to problems. Your reputation for meeting your customer's needs by making changes to your products and listening to them is impressive!"
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel this job is right for me at this point in my career because it offers an opportunity to utilize my recent education in hospitality while allowing me to advance in my management skills."
Written by Kevin Downey on September 7th, 2022
Career Goals
15. What challenges are you looking forward to if hired at The Kraft Heinz Company?
What You Need to Know
Interviewers at The Kraft Heinz Company are curious about what aspect of this position you consider challenging and how you perceive those challenges as rewarding. Familiarize yourself with their core values and leadership principles and see if you can align your interests in a career with their messaging. However you answer, speak with sincerity according to your nature.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I am looking forward to using my experience as a sales associate to increase product visibility and exceed sales quotas at Kraft Foods. I am motivated by the challenge of meeting strict deadlines for client demands. When I worked for my previous company, I prioritized listening to customer needs and ensuring I was clear on client expectations. I was meticulous about details, checking my numbers at the end of every week and ensuring my clients were fully stocked with the products they needed."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"Because this is a new industry for me, I expect the biggest challenge will be learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying industry-related topics."
Written by Kevin Downey on September 7th, 2022
Communication
16. Give me an example of a time you had to deal with a conflict when working closely with others on your team.
What You Need to Know
You can interpret this nuanced question in a variety of ways. It doesn't suggest a personal problem between you and another team member. It implies a conflict occurring between one team member and another. Responding to a conflict can be challenging, especially in a team environment where you want to be sensitive and not step on any toes. The interviewer is looking at your communication skills and your focus on a team mentality. They're also looking for any red flags your answer might present. The last thing you want to do is imply that the challenging co-worker in this scenario was you.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"My coworker was a great salesman but horrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out he wasn't clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He received additional training to get on the same page as the rest of the team."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"In my current position, there has been a concern with workplace bullying, and a particular group of individuals 'lead the pack,' so to speak. The situation got out of control a few months ago, and I had to involve human resources and conduct a few exit interviews. It is never easy to terminate employees; however, if they are causing conflict, it is always the best choice."
Written by Kevin Downey on September 7th, 2022
Communication
17. Tell me about an idea you implemented within a previous company that made an impact.
What You Need to Know
This question aims to determine your propensity for coming up with improvements, whether through innovation or kaizen. Coming up with ideas to increase productivity and efficiency and save time and money are all great ways to impact your teams and company. The ability to identify such opportunities exhibits not only resourceful outside-of-the-box thinking and leadership potential but is one of the highly valued traits the Kraft Heinz Company celebrates.
The decision you made could be big or small. Whether you decided to put in overtime, work three shifts back to back to support your team in achieving their goals, or created a new process, you want to consistently exude a willingness and flexibility to go above and beyond. Share with the interviewers examples where you unlocked your leadership potential. Stay focused on the big-picture and the long-term goals of the team.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"Since customers are so much more concerned about their long-term health, I helped my current company develop a marketing campaign for ABC product to appeal to the health concerns of the public. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we increased sales by 15% that year!"
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"In my previous role, I was fortunate enough to introduce my company to the idea of a gold-level service where we added new options to our general customer service. Our customer base responded positively, and we kept the program running for a few years."
Written by Kevin Downey on September 7th, 2022
Compatibility
18. Describe your typical work week.
What You Need to Know
This question is an opportunity to sell your merits. Think about how your typical day-to-day work in your current or most recent role compares to what you know about this role. Reflect on how your work ethic helped you succeed in your approach to your work and how you stayed organized, approaching challenging projects with confidence and emotional maturity. Connect your experiences to what you expect to experience while working for The Kraft Heinz Company.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I like to take time to prepare for the week by organizing my schedule every Monday morning. I make sure all of my meetings are marked on my calendar and set reminders about important deadlines. I understand that changes can interrupt my daily flow, and I can adapt and stay calm when those shifts occur throughout the week. I am efficient, getting my work done within 40 hours each week. I have also proven to be flexible to stay late when I need to finish a project or if one of my co-workers needs assistance."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"My typical work week is always non-typical! My days include making client phone calls and site visits and answering questions and concerns via email. Client management is the key to what I do."
Written by Kevin Downey on September 7th, 2022
Compatibility
19. What Kraft Heinz product can you not live without?
What You Need to Know
This question serves as a personality assessment. Most product-driven companies owe their success to the brand loyalty of their customers. Therefore, anyone they choose to hire will need to serve as a representative of their brand and exhibit a degree of brand loyalty. The interviewers are curious about what product you say you cannot live without will reveal about your personality and how well you would represent their brands to their loyal base.
Written by Kevin Downey on September 7th, 2022
Answer Example
"I gotta have my dijon mustard, and in all honesty, there is no mustard that is better than Grey Poupon. I seriously couldn't live without it."
Written by Kevin Downey on September 7th, 2022
Creative Thinking
20. Tell me about a time you had to think outside the box to solve a problem.
What You Need to Know
This question aims to assess your leadership potential and how well you navigate obstacles on the job. Your answer will help them evaluate how determined you are to succeed or whether you suffer task paralysis and seek guidance anytime an obstacle comes along. Innovation is partly achieved by taking calculated risks. Think of a situation where you stepped outside of your comfort zone and took an unconventional approach to a difficult situation that required an immediate solution. Explain what inspired you to take this approach. When delivering your example, you want to present yourself as someone who takes calculated risks rather than a habitual risk-taker.
As they state in their core values, "We dare to do better every day. We are on a journey of continuous improvement, constantly challenging the status quo. Our curiosity ensures we are constantly learning and working to be better than we were yesterday. Our commitment to efficiency enables us to courageously invest in our business and fuel growth. We champion great people. We are a meritocracy. Attracting, nurturing, and developing talent is our top priority. Great people have the vision to see what must be done, and the courage to do it. As a company, we are only as great as the quality of our teams. Our people make the difference."
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"In my current position, we saw a decrease in clients due to a local economic downturn. I recommended to our head office that we begin to generate business outside our region for the first time in many years. They agreed, and the idea turned things around for us that fiscal year."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I once had to deal with a space issue in our warehouse. We arranged and re-arranged several times and could not make it work. I thought outside the box and rented some outside pod storage until our inventory levels were back to normal."
Written by Kevin Downey on September 7th, 2022
Customer Service
21. Tell me about the last time you had to deal with a customer complaint.
What You Need to Know
If you are interviewing for a customer-facing role at The Kraft Heinz Company, you want to exhibit your ability to resolve conflict while nurturing those relationships. Showcase your commitment to delivering excellent customer service and fit for this role by offering an example of going above and beyond.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"A customer called me very frustrated about a problem with a shipment. I listened and told them I would be happy to help. I asked more questions to understand the problem and then made suggestions once I had a better idea of what might solve it. The customer was relieved and grateful that I took the time to listen and make sense of the issue."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"If I have a customer complaint, I have been trained to actively listen, not interrupt, and repeat the client's words back to them. This technique prevents further misunderstanding and helps the client feel they are listened to and cared for."
Written by Kevin Downey on September 7th, 2022
Direct
22. Are you interviewing with anyone else?
What You Need to Know
If asked this question during your interview, the interviewers want to know where this job scales on your wishlist and if you are under a timeline to secure a position. They're also likely looking for assurances that you want to work for them and aren't playing the numbers game and looking for any job anywhere.
Let them know that a role with Kraft Heinz is at the top of your wishlist, but be honest if you're actively looking elsewhere and express that you are being responsible in your search. One way to do this is to keep an organized folder with every customized resume and cover letter you've submitted to each position you are interviewing for, separated by tabs, with notes on each interview and a breakdown of the pro and cons. Most effective interviewers have something similar for the applicants they're interviewing.
Just have it with you, with a tab containing the materials you've prepared for this interview, trying to keep the other tabs for your eyes only. That will indicate that you are an organized professional taking all your prospects seriously. It will also present you as a desirable candidate.
Written by Kevin Downey on September 7th, 2022
Answer Example
"I've never been the type to put all my eggs in one basic. I am interviewing with several companies, with a few more scheduled this week, and am comparing each one I've interviewed to see how well they align with my goals and objectives. I feel I am honing in on some of the most viable jobs. I'm interested in finding the right lasting fit."
Written by Kevin Downey on September 7th, 2022
Diversity And Inclusion
23. Here at Kraft Heinz, we demand diversity. How do you feel about working in an inclusive and diverse environment?
What You Need to Know
This question aims to asses your cultural competence. A diverse workplace fosters innovation. Kraft Heinz states on their website, "DIVERSITY, INCLUSION & BELONGING - We demand diversity - Here at Kraft Heinz, we demand diversity. We're committed to creating an inclusive environment for our employees, our partners, our customers, and our consumers, knowing that diverse backgrounds and perspectives make us a stronger, more interesting, and more innovative company."
Share with the interviewers your experience working in a diverse workplace. Communicate clearly and decisively while remaining relaxed and confident. The last thing you want to do is come across as uncomfortable or out of your element when answering this question. A person who doesn't feel comfortable when immersed in a culturally diverse environment might have difficulty navigating this question. They might stammer and struggle to find the right words. But a person who has experience being immersed in a culturally rich environment working with people from all walks of life will have no trouble navigating this question with ease.
Written by Kevin Downey on September 7th, 2022
Answer Example
"In all honesty, I feel more comfortable working in a diverse and inclusive environment. Most places I've worked, and most neighborhoods I've lived in, have been very diverse. I find it exciting to be immersed in environments where everyone comes from different walks of life."
Written by Kevin Downey on September 7th, 2022
Experience
24. Give me an example of a time you did something without being asked.
What You Need to Know
This question offers you an opportunity to present your approach to your career development by helping the rest of your teams. It speaks to your "can-do" attitude and propensity to step outside your comfort zone. Display a conviction to learn, grow, and develop your skills by taking the approach of going the extra mile. From there, you can apply what you learn to future success. Taking this approach towards showing initiative demonstrates leadership potential. The Kraft Heinz Company advertises its desire to hire individuals who demonstrate leadership qualities because they invest in their employees and often promote from within. Impress the interviewer by showing how you manage your workload and take action before anyone has the chance to ask you first. By focusing on your team's needs, you are focusing on yourself.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I noticed the numbers were off on a shipment I delivered to a customer. They ordered 30 cases, and we only delivered 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day, and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and ability to take action after making that observation."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I often find myself taking the initiative without being asked. That includes situations like training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."
Written by Kevin Downey on September 7th, 2022
Experience
25. We strive to help our employees create a healthy work/life balance at The Kraft Heinz Company. How do you balance life and work?
What You Need to Know
When an imbalance between your personal and work life negatively affects your sleep, it can impact your attendance, increase your stress levels, set a negative precedent for your day, and lower your productivity and job satisfaction. These are important things to weigh when determining if you are a good fit for their environment. How well you manage your time will offer insights into your effectiveness in your job.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I am methodical about my work and schedule. I set reminders on my calendar to stay organized and on time, relying on my google calendar and to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I find that, with the right company, it's pretty simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. When I am at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
Written by Kevin Downey on September 7th, 2022
Experience
26. What challenges are the food and beverage industry facing today?
What You Need to Know
With the increase in food shortages, supply issues, inflation, allergies, and awareness of health hazards, the food and beverage industry faces increased scrutiny and pressures to adapt to public demands. Perform ample research before the interview, from combing their media releases and press room page to reviewing their statements on sustainability and change. "Being one of the world's leading food and beverage companies is a privilege and a huge responsibility. Times and tastes may change, but the core purpose and values that shape who we are never will. They remind us, individually and as a team, why the work we do each day matters."
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I am impressed by the way your company has adapted ABC products for individuals with gluten intolerance. I know that the increasing awareness of allergies and auto-immune diseases is taking a toll on the sales of some companies because people are becoming so health conscious. It's great to hear that you are so competitive within the industry, always taking an innovative approach to making changes to ABC product."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I believe that the biggest challenge that the food and beverage industry faces today is the fast-changing trends in food and beverage. Everyone is working so hard to develop the latest and greatest thing that it's very challenging to remain a trailblazer in the market."
Written by Kevin Downey on September 7th, 2022
Experience
27. The Kraft Heinz Company is asking for eight years of industry experience and you have just five. Why do you think you are qualified for this position?
What You Need to Know
Many employers are looking for relevant work experience. The number of years someone has been in their job is typically used to delineate experience. Think about how you would compare your experience level to your tenure. Discuss if you feel you are ahead of the curve or are right where you should be. This question allows you to demonstrate your career growth, experience, confidence, and leadership potential.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"Although I have five years of experience rather than eight, I can do this job well. In my previous role, I outperformed colleagues with 12 years of experience. To me, it's all about drive and the ability to be a quick study. I have all of these qualities and more."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"Along with my five years in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."
Written by Kevin Downey on September 7th, 2022
Honesty
28. How do you think your coworkers would describe you?
What You Need to Know
The interviewer is interested in how your personality will impact and fit their work environment. Take a moment to share how your work ethic and attitude positively affected your past professional relationships. Answer confidently, and stay the course with what you have to offer. Consistency is essential because how you perceive yourself in the interview may differ from how your interviewer perceives you. When an interviewee comes across as confident and provides notable answers consistent from one question to the next, this will offer the interviewer greater confidence in what you claim to offer.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I believe my coworkers would describe me as curious, confident, and creative! I put a lot of effort into my work and always want my clients to be happy with their end product. I conduct a great deal of research into new marketing trends to ensure that I deliver the best, most up-to-date solutions to my client projects. My coworkers respect me for my ability to navigate obstacles and solve problems. When I work on ABC project, I always pay close attention to detail, double-checking my work for any mistakes. My coworkers appreciate that I think about the big picture, considerate of how my work will affect their jobs. I am highly collaborative with a great attitude."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I believe my coworkers would describe me as dedicated, trustworthy, and kind. When you call my references, I strongly believe they will say the same. I am a proud employee and promise to be a great brand ambassador for your company. I have had respectful relationships with all of my colleagues. We have shared the goals and knowledge required to accomplish our projects the best we can. I believe that my current coworkers would best describe me as collaborative and creative."
Written by Kevin Downey on September 7th, 2022
Honesty
29. Tell us about a time you suffered a setback and didn't meet expectations.
What You Need to Know
This question is a character test designed to evaluate your attitude when faced with disappointment. The interviewers will assess your emotional intelligence, your ability to take responsibility for your actions, whether you own your mistakes and what you learn from them.
Focus on how the event made you stronger, what you learned about your limitations, and how it increased your self-awareness. Detail what you would've done differently and how you avoided repeating the mistake. Living, learning, and letting go are the attitude you want to convey.
Keep your tone positive. Avoid examples of compromising workplace safety, not protecting the company's assets, and examples resulting in disciplinary action. Don't offer excuses, present yourself as a victim, deflect blame, or point fingers at others on your team.
From their core values, "OWNERSHIP & MERITOCRACY: We own it. We are accountable. We act as owners each day, showing commitment and belief in our cause, making decisions, and treating this business as if it were our own. We take responsibility for our actions and results, in pursuit of building something together far bigger than ourselves."
Written by Kevin Downey on September 7th, 2022
Answer Example
"It was early on in my last job. I was eager to prove myself and anxious to go above and beyond. But my intentions backfired, and I took on too much work. I figured if I just worked harder, I could get it all done. But I waited too long to delegate some of my work to others on my team, and everyone else had a lot of work to accomplish and couldn't help. So I had to inform my supervisors. They were understanding, but I was hard on myself. I promised them I wouldn't make the same mistake again and asked for their help developing my time management skills to ensure I kept my word. They did, and I've improved drastically with my time management since then. I am just grateful I was able to learn from it."
Written by Kevin Downey on September 7th, 2022
Job Satisfaction
30. What do you think you will enjoy most about working in the food and beverage industry?
What You Need to Know
The Kraft Heinz Company is a food and beverage company, and they take a lot of pride in what they do and how they approach their field. They state on their career page, "We're brand historians and legacy builders. With 38,000 employees in 40+ countries, our entrepreneurial spirit and rich heritage are backed by our global scale to bring value to consumers worldwide. Our teams not only work with and help grow some of the world's most iconic and beloved brands, but they have the chance to leave their mark on them. Interested in joining our table? Explore some of our teams below."
This question asks what excites you about what they do and their approach to the food and beverage industry. Research the company, note their branding and marketing, and use these points to showcase the research you've performed and why they are at the top of your list for an ideal work environment and culture.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I am excited to work in the food and beverage industry because there is an opportunity for growth. When I worked at a food processing company, I started working in the warehouse and was promoted within six months to delivery driver. When I found out about the delivery supervisor position with Kraft Foods, I was immediately interested. It is so motivating to work within an industry that recognizes my potential and abilities, giving me ample opportunity to grow my career."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I love that the food and beverage industry is so innovative and ever-changing! There are always new products introduced, which keep things interesting. I enjoy learning, so this is certainly the industry for me to be in."
Written by Kevin Downey on September 7th, 2022
Leadership
31. Do you have any experience mentoring or training others?
What You Need to Know
Because The Kraft Heinz Company is growing rapidly as they hire new staff, they are interested in candidates that exhibit leadership potential. Looking at their values, they state, "Our Leadership Principles - Work as a Team, Inspire Excellence, and Navigate Our Future - serve as a roadmap on how we will deliver results and activate our Values. These three Principles are interconnected and always are directly in relationship to each other. It's up to all Kraft Heinz employees to develop our leadership skills, regardless of our job title or level within the Company. We recognize that strong leaders don't just happen - they must be developed in order for us to grow our global business, grow high-performing people and teams, and live out our Value, We champion great people."
By investing in the progress of your associates and encouraging positive growth toward the team's success, you're supporting your progress and advancement. This displays big-picture thinking and an investment in your professional development.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"Yes, I trained two individuals on XYZ skills in my previous job. First, I had them shadow me so they could see what I was doing. I was approachable and ensured they felt comfortable asking questions. I spoke slowly as I explained and demonstrated the technique. I asked them if they wanted to try while I shadowed them. It was a very effective way to train, and I enjoyed it very much!"
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I have not been in a role senior enough to train others in the past, but I believe I will be a strong trainer and mentor in the future. I care about the progress of my colleagues and am a patient teacher."
Written by Kevin Downey on September 7th, 2022
Problem Solving
32. How do you handle situations that could cause you to be tardy or absent?
What You Need to Know
This question is nuanced and layered. Not only are the interviewers looking for insights into your track record with your attendance, but they are interested in how your team mentality comes into play when faced with the possibility of arriving late to work. Someone who considers the big picture and understands running behind could disrupt productivity and the time management of their leaders will call in and inform them of the potential of running behind. Doing so exhibits forward-thinking professional courtesy and the emotional intelligence required to take responsibility for one's actions. Show your interviewers that you take a proactive approach when confronted with these situations.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I always arrive to work at least 15 minutes before I am expected to be there to give me extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."
Written by Kevin Downey on September 7th, 2022
2nd Answer Example
"I was raised to be early at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am late, I call my manager or whoever will be affected by the situation. I will also put in extra hours when necessary."
Written by Kevin Downey on September 7th, 2022
Salary
33. What are your salary expectations?
What You Need to Know
There are many unspoken rules surrounding the etiquette of addressing salary and benefits in an interview. When the interviewer brings it up directly, covering this topic is appropriate. However, as with any part of preparing for an interview, every aspect requires performing adequate research in advance. Research your experience level and the job market to find a realistic figure. Before suggesting a number, use this opportunity to ask questions about what they offer in health benefits, bonuses or incentives, commuter perks, retirement packages, stock options, and PTO. Anything that reduces the expenses associated with your cost of living can be considered pay. Taking into consideration where they're meeting, exceeding, or wanting in this regard, you can adjust your number accordingly, use your current earnings as a baseline, and consider the job market to determine your current professional worth while allowing for a range of flexibility.
Written by Kevin Downey on September 7th, 2022
Answer Example
"I make $XXX,XXX a year with my current employer, with a $X,000 bonus at year's end. Understanding there is quite a shortage in the workforce right now, they've offered me more if I choose to stay. Also, it seems fair to mention I have pretty good health insurance benefits through work. Traveling to this location would also be quite a commute, and with gas prices where they are, this could put a dent in my earnings. Due to the distance, it would cost about $150 a week for gas costs alone. That's nearly ten thousand a year in gas.
If you don't mind, before I throw out a number, I have some questions. Do you offer health insurance benefits? Do you have any commuter benefits? Is there a remote work option available for this position? Do you offer yearly bonuses? What is the budgeted range that you can offer for this position? Are there any other perks worth mentioning?"
Written by Kevin Downey on September 7th, 2022
Stress
34. The work environment at The Kraft Heinz Company can be fast-paced at times. How do you handle stress?
What You Need to Know
This question evaluates how realistic your perception aligns with the reality of the job and whether you'd be a sustainable hire. The interviewers need to assess whether you have the emotional intelligence to sustain being in a high-pressure, fast-paced environment or if you're more likely to burn out. Interviewing, hiring, and training is expensive, and the time invested in hiring someone will relieve the pressures on those covering for the staff shortage. Hiring an individual who isn't suited for the role could result in quick turnover, further burdening the rest of the team and causing further issues for the work environment.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
2nd Answer Example
"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
Teamwork
35. It’s important for shift changes to go smoothly at The Kraft Heinz Company to maintain productivity. How do you ensure seamless transitions?
What You Need to Know
Any business with several shifts, or the changing of the guard, requires a higher degree of teamwork. When done well, one shift sets the other up for success, ensuring seamless transitions and collaboration, especially when some members of these teams rarely overlap and the individual is not directly recognized or rewarded for their efforts. Therefore, this question evaluates your scope of that big picture. Share your philosophy and approach to enhancing collaboration and how your professional integrity and big-picture lens guide your work ethic in this regard.
Written by Kevin Downey on September 7th, 2022
1st Answer Example
"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."
2nd Answer Example
"Strong scheduling is the most important factor in ensuring transitions are seamless. The team's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected is also crucial."
Written by Kevin Downey on September 7th, 2022