QUESTION 8 OF 35

Give me an example of a time you had to deal with a conflict when working closely with others on your team.

You can interpret this nuanced question in a variety of ways. It doesn't suggest a personal problem between you and another team member. It implies a conflict occurring between one team member and another. Responding to a conflict can be challenging, especially in a team environment where you want to be sensitive and not step on any toes. The interviewer is looking at your communication skills and your focus on a team mentality. They're also looking for any red flags your answer might present. The last thing you want to do is imply that the challenging co-worker in this scenario was you.

"My coworker was a great salesman but horrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out he wasn't clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He received additional training to get on the same page as the rest of the team."

"In my current position, there has been a concern with workplace bullying, and a particular group of individuals 'lead the pack,' so to speak. The situation got out of control a few months ago, and I had to involve human resources and conduct a few exit interviews. It is never easy to terminate employees; however, if they are causing conflict, it is always the best choice."

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Kraft Foods Mock Interview

Give me an example of a time you had to deal with a conflict when working closely with others on your team.

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35 Kraft Foods Interview Questions & Answers