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KNF&T Interview

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
What type of clients come to KNF&T for our staffing services?
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How to Answer
KNF&T helps a plethora of clients from small businesses to enterprise-level companies. Check out the company website to look for client reviews and any other indicator of whom their clients might be. The most important factor with this question is to show that you have done your research on KNF&T before attending your interview.

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Question 2 of 30
What is a staffing agency?
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How to Answer
This question may seem as fundamental as they get, but the interviewer needs to know that you understand how staffing works. Staffing is a misunderstood industry. It will be part of your role to add clarification for clients and candidates who may not fully comprehend what it is that you do. Briefly describe to the hiring authority what a staffing agency is, including who they help, and their primary purpose.

Question 3 of 30
How does a staffing agency charge a job seeker for their services?
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How to Answer
This one may be a trick question! Legitimate staffing agencies never charge job seekers for placement services. That's right; every placement fee paid to a staffing agency is from the hiring company.

In many countries, such as Canada, it is illegal for a recruitment or staffing agency to charge candidates for job placements. These regulations do not include fees for resume writing or career coaching, for instance. The bottom line is, a job seeker never pays money to be considered for an open position with a staffing agency or their clients.

Question 4 of 30
Do you understand how KNF&T makes a profit?
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How to Answer
The interviewer wants to see that you understand the fee structure at KNF&T or at least staffing agencies in general. Depending on your region, this response could vary as there are different rules and regulations surrounding staffing and recruitment around the world.

For the most part, a staffing agency makes a profit in three ways:

1. Permanent placement fees
2. Temp fees
3. Retainer based searches

Permanent placement fees are usually a set percentage based on the ideal candidate's salary. Let's say that a staffing agency is asked to headhunt a chemical engineer. The staffing agency finds the perfect candidate, and that chemical engineer comes with an asking salary of $100K per year. The hiring company would pay (in addition to the $100K salary) a fee of 18-25% that number, as a permanent placement fee. So, a one-time $18-25K fee.

Temp fees are a surcharge in addition to a temporary employee or contractors' hourly wage. Assuming the same chemical engineer is working on a 12-month contract for an oil and gas company. The OG company does not want to add this engineer to their permanent payroll or pay the engineer's employment insurance and other government required fees. The staffing agency will take on the role of 'employer' and charge the additional costs plus a commission to the OG company. Let's say the chemical engineer is asking for $40/hour. The staffing agency will charge the OG company $55/hour, giving $40 to the contractor and taking $15 as an administration fee and commission.

A retainer is a fee that is paid in advance to secure the services of a staffing agency. Primarily retainers are only requested by high-end executive search firms who conduct long, complicated searches for talents such as surgeons, lawyers, professors, and CFOs. In this instance, the hiring company would pay a large sum upfront to the agency, and then the remainder of their fee once the ideal candidate accepts a job offer.

Chances are, KNF&T will be paid by perm or temp placement fees only. Speak to the interviewer briefly about fee structures, showing that you come from a place of full understanding.

Question 5 of 30
What is the difference between temporary, temporary-to-permanent, and permanent placement?
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How to Answer
Temp, temp-to-perm, and perm are recruitment and staffing terms that you will hear every day while working for KNF&T.

Working temp means that a contractor is on a temporary contract with the staffing agency, to work for their client, for a specific amount of time. Temp employees are paid directly from the staffing agency, and the agency then bills the client.

Temp-to-perm is a contract that begins temporarily with an opportunity for the contractor to be hired on full time once their work performance is proven.

Perm or permanent placement is when candidates undergo a traditional screening and hiring process with the agency and their client. In the end, the hiring company makes a permanent job offer to the candidate.

Take a few moments to share your knowledge with the interviewer.

Question 6 of 30
Name for me some reasons why a job seeker would want to work as a temp.
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How to Answer
Although it may seem strange to some people, there are many reasons why a job seeker would want to work as a temporary employee. Job seekers from the beginning of their career, into retirement age, can all enjoy the perks of temp work. Some of these benefits include:

- Flexibility. As a temp worker, you can agree to take or turn down work at your leisure. For retired folks who travel a lot, temp work is excellent for seasonal needs.
- Buying time. Temp workers can earn money as contractors until they find the right permanent opportunity.
- Comply with work restrictions. Temp opportunities are often a better fit for people waiting on permanent residency or citizenship who may have federal work restrictions.
- Fill resume gaps. Temp offers job seekers the opportunity to learn new skills in a variety of settings, expanding their resume.
- Fast-track to employers. Temps are often offered a permanent position after their assignment is complete if the hiring authorities are impressed with their performance.

Discuss with the interviewer why you believe some candidates would prefer to take on temporary assignments.

Questions 7 through 30
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Author of KNF&T Answers and Questions

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.

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