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Jasons Deli Interview
Questions

31 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 31
We have some strong competition at Jasons Deli. What do you think makes us stand out?
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How to Answer
The interviewer would like to know what attracts you to a role with Jasons Deli. Discuss how this position stands out to you over any others.
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31 Jasons Deli Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. We have some strong competition at Jasons Deli. What do you think makes us stand out?
  2. At Jasons Deli we put a great deal of value on customer service. How would you describe your customer service skills?
  3. At Jasons Deli we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?
  4. At Jasons Deli we have gained a lot of momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?
  5. At Jasons Deli we encourage education and training for our employees. If you could further your education, what path would you choose, and why?
  6. At Jasons Deli we offer a strong training program. What aspects of training do you feel you need most?
  7. What do you know about the workplace culture at Jasons Deli?
  8. The casual dining industry is very competitive and turnover can be high. Why do you want to work for Jasons Deli over any of our competitors?
  9. How do you manage difficult customers?
  10. Do you see long term career potential with Jasons Deli? If so, where would you like to see your position go in the next 2-3 years?
  11. At Jasons Deli we handle a lot of cash transactions throughout the day. Do you consider yourself responsible and trustworthy? Give me an example.
  12. Have you taken any Food Safety courses?
  13. At Jasons Deli, our restaurants are open evenings and weekends. What are your preferred shifts? Do you have any limitations to your availability?
  14. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
  15. When you suffer a setback, how does that emotionally affect you and your work?
  16. Do you have experience in corrective discipline and terminations?
  17. How do you handle stress?
  18. What questions do you have for me?
  19. Are you a leader or a follower?
  20. Rate your communication skills from 1-10 with proper examples backing your given rating.
  21. Do you think honesty is always the best policy?
  22. We have had concerns with employee theft recently. What would you do if you caught a co-worker stealing? co-worker stealing?
  23. Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?
  24. When have you spoken up for cause, knowing that it would directly look unfavorable on you, because it was the right thing to do?
  25. How do you respond to problems that require a quick solution?
  26. When a problem arises, what are your first reactions?
  27. Tell me about a time when you had to lead a team. What was your biggest success factor?
  28. How many days were you absent from work last year?
  29. Do you have reliable transportation?
  30. What do you enjoy doing in your free time?
  31. Tell me about your experience in training and coaching others.
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Answer Examples
1.
We have some strong competition at Jasons Deli. What do you think makes us stand out?
The interviewer would like to know what attracts you to a role with Jasons Deli. Discuss how this position stands out to you over any others.

Rachelle's Answer #1
"I believe that Jasons Deli stands out above its competitors because it has an incredible reputation for quality food and strong customer service. I'd like to work for an organization that takes quality and service as seriously as you do."
Rachelle's Answer #2
"Through my research of Jasons Deli I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter."
2.
At Jasons Deli we put a great deal of value on customer service. How would you describe your customer service skills?
Assure the interviewer that you can meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer.

Rachelle's Answer #1
"Your customer service standards are one of the reasons I was so attracted to your company. I am highly trained in hospitality and am a very attentive individual. When you call my references, they will attest to my great customer service skills."
Rachelle's Answer #2
"I would describe my customer service skills as consistent, positive, and energetic. As a customer of Jasons Deli in the past, I appreciate the value you put on customer service."
3.
At Jasons Deli we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?
The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s).

Rachelle's Answer #1
"I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. In my current position, I am always the first to notice anything out of place or in disorder. Rest assured, I would be proud to uphold the cleanliness standards at Jasons Deli."
Rachelle's Answer #2
"I appreciate that Jasons Deli has such a strong focus on cleanliness. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness."
4.
At Jasons Deli we have gained a lot of momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?
Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. This research is also helpful because many companies will post their new openings using their social media platforms. The interviewer would like to know if you are authentically engaged in the Jasons Deli brand and product.

Rachelle's Answer #1
"I know that you have a great social media presence and I do follow your Instagram account. Of course, your posts always make me hungry!"
Rachelle's Answer #2
"I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Should I end up on these social platforms, I will be sure to follow Jasons Deli."
5.
At Jasons Deli we encourage education and training for our employees. If you could further your education, what path would you choose, and why?
Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. Keep your answer simple. If possible, keep your reply related to the career path for which you are interviewing. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role.

Rachelle's Answer #1
"If I could further my education in any way I would choose to expand my knowledge in food and wine pairings. I have always found wine culture to be interesting."
Rachelle's Answer #2
"I appreciate that Jasons Deli encourages continued education and training. That's so great to hear! If I could further my education in any way, I would choose to take courses in leadership and management. I would love to end up in a supervisory role later in my career."
6.
At Jasons Deli we offer a strong training program. What aspects of training do you feel you need most?
Talk to the interviewer about any areas of training that you feel you may be lacking. If you could choose the focus of your training, what would you pick?

Rachelle's Answer #1
"If I could choose an aspect of training I would like to learn more about health and safety. My end goal is to gain a leadership position with Jasons Deli so some training as a team lead would be valuable as well."
Rachelle's Answer #2
"When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables."
7.
What do you know about the workplace culture at Jasons Deli?
Assure the interviewer that you have researched the workplace culture at Jasons Deli. What do you enjoy about the culture, and how does it align with what you are seeking?

Rachelle's Answer #1
"I have spoken to a few people that have worked for Jasons Deli and they all have great things to say. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit."
Rachelle's Answer #2
"I have researched Jasons Deli a great deal, before coming in today. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile'. This culture is precisely the one that I am looking to work in."
8.
The casual dining industry is very competitive and turnover can be high. Why do you want to work for Jasons Deli over any of our competitors?
Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Assure the interviewer that you see a longer-term fit with Jasons Deli.

Rachelle's Answer #1
"I have researched Jasons Deli and read a lot about your company culture and customer service philosophy. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees."
Rachelle's Answer #2
"I want to work for Jasons Deli first, because you have a well-known reputation for strong management, growth opportunities, and fair pay. I would be thrilled to build a lucrative career with Jasons Deli."
9.
How do you manage difficult customers?
The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations.

Rachelle's Answer #1
"I have handled very challenging customers in my previous roles and can remain professional through all situations. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Because I am a strong communicator, I can diffuse most situations."
Rachelle's Answer #2
"When I have a difficult customer I will try to kill them with kindness. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place."
10.
Do you see long term career potential with Jasons Deli? If so, where would you like to see your position go in the next 2-3 years?
Talk to the interviewer about the ways that you would like to see your career grow with Jasons Deli. What type of role would you want to gain in the future?

Rachelle's Answer #1
"I would like to see my experience in leadership grow over the next few years. Jasons Deli has a strong reputation for developing and promoting their employees which is something that I am excited about."
Rachelle's Answer #2
"I would like to see a long-term fit with Jasons Deli. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate."
11.
At Jasons Deli we handle a lot of cash transactions throughout the day. Do you consider yourself responsible and trustworthy? Give me an example.
Assure the interviewer that you are trustworthy and honest. Speak about times in your career that your employers have relied on you. You can also refer to any positive employment references.

Rachelle's Answer #1
"When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. There was never a discrepancy. I have solid references who will speak to my honest and reliable character as well."
Rachelle's Answer #2
"I consider myself honest, trustworthy, and responsible. A great example of my honesty would be the written reference that I have from my most recent employer. Here is a copy for you."
12.
Have you taken any Food Safety courses?
The interviewer would like to know if you have taken any food specific training or certifications? If you are Food Safety Certified, be sure to bring that certification with you to your interview. If you know of any industry-specific certifications required of you, be sure to address those in the discussion.

Rachelle's Answer #1
"I have taken Food Safety Level I, II and III. I see that you mention ABC and XYZ in your job posting. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift."
Rachelle's Answer #2
"I am happy to take any food safety courses that you recommend. Because this would be my first position in the restaurant industry, I am new to these topics. With that said, I am very confident in my ability to quickly succeed. Are there any courses I could take to better prepare, while you make your hiring decision?"
13.
At Jasons Deli, our restaurants are open evenings and weekends. What are your preferred shifts? Do you have any limitations to your availability?
If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. The restaurant industry is fast-moving and nearly always open. When can the manager rely on you to be there?

Rachelle's Answer #1
"My schedule is very open except for Monday evenings. I am able and willing to work overtime, and weekends as well."
Rachelle's Answer #2
"I am a team player with very few limitations to my schedule. I do have classes on Monday and Tuesday evenings. Other than that, I am available."
14.
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
Have you ever had to take on a task or a role that you felt was over your experience level? Talk to the interviewer about a time when you have dealt with this type of situation. What was the outcome, and what did you learn?

Rachelle's Answer #1
"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned she was very pleased with the progress that I made, and I was promoted."
Rachelle's Answer #2
"When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. My boss put me into a server role with very little training. It was intimidating, but I felt a rush at the same time. The night was successful, and my tips were a great reward!"
15.
When you suffer a setback, how does that emotionally affect you and your work?
Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

Rachelle's Answer #1
"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"
Rachelle's Answer #2
"I understand that setbacks happen from time to time. I don't enjoy setbacks, but I do take them as a learning experience. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. If it's a difficult customer who shook me up, I will take a breather outside for a moment. There is always a healthy way to cope."
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Behavioral
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Phone
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Continue practicing by visiting these similar question sets
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