HCSC Insurance Services Company Mock Interview
Prepare for 30 HCSC interview questions covering Blue Cross Blue Shield operations, member services, and healthcare regulations.
Question 10 of 30
To work at HCSC Insurance Services Company, you have to be really passionate about compliance and accuracy. Tell me why this is important to you.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Many people might not understand why the area of billing and medical coding are important and the interviewer wants to ensure you aren't just looking for your next job, but you genuinely care about the impact your role can make for your clients on the receiving end (who work directly with patients. Talk about the importance of your work
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"We've all been on the receiving end of getting an incorrect bill. People who have been to the hospital or clinic don't have the time or energy for those kinds of mistakes. Through my work, I can make sure patients can focus on getting better rather than making phone calls to figure out an incorrect bill."
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I'm a pretty empathetic person and the last thing one should worry about is the cost of their healthcare. We have all been there or know a loved one who has dealt with the financial burden. During this time, in my job role, if I can make it- I would analyze the data and determine the best outcomes for the company at the end it's overall how to improve the care that our members are receiving.
Amanda's Feedback
Empathy is important when working with patients and attempting to understand their needs or concerns. In addition, compliance and accuracy can make all the difference in whether or not healthcare services are received and/or covered by an insurance carrier. By ensuring that you work within the appropriate parameters and with accuracy, you're helping to ensure that patients are able to receive necessary care and are billed accurately, ultimately lessening the confusion or frustration in dealing with health insurance.
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