Grady Memorial Hospital Authority Mock Interview
Master 30 Grady Memorial Hospital Authority interview questions covering patient care, community health mission, and Level I trauma expertise.
Question 14 of 30
When have you shown a willingness to learn a new method or new approach to solving a problem?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but make sure to spend more time highlighting the resolution rather than the problem.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When our facility came under new management last year, many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"They say people in healthcare are 'lifelong learners.' I'm now old enough to realize that its difficult to be always adapting. I think my 45-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. It's not about who is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions, and I had to adapt to overcome my former way of thinking."
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I most recently have learned about the benefits of collaboration and inclusion as a way to problem-solve. I am taking a class in project management and have realized the benefit of brainstorming with others to find out how the problem affects them and listen to any suggestions they might have to mitigate the situation. Then taking what you learn from those sessions and collaboratively find a solution.
Rachelle's Feedback
This is a good start to a fuller answer to this behavioral-based question. The interviewer wants to know more about your behavior and responses under certain situations, so I recommend telling a story of a specific time when you showed a willingness to learn or try a new approach to overcome a roadblock. You can achieve this by using the STAR method, which we address in this guide: https://www.mockquestions.com/articles/Master Behavioral-Based Interviews Using The Star Method/
One other suggestion to note, beware of switching from 'I' language to 'you' language. For instance, you start by saying 'I am...' and then finish with 'what you learn...' Remain in the first person whenever possible so that your answer feels personal and more connected.
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