When you face a complex issue on the job, what resources do you typically use?

"I feel very confident that my undergraduate and Master's degree programs prepared me well to take on any challenge here at Gilead Sciences. My first action when I encounter any hurdle is to communicate with my colleagues or stakeholders. This has always included fellow students or my professor. I know where my strengths are in solving issues and don't hesitate to ask for help when needed. Then, by being resourceful, I can typically find answers to things holding me up through some hard work and research. I'm always willing to take the time to do this."

"To solve a complex issue on the job, I will reach out to a manager or mentor from a previous role to ask them how they've handled such issues. Nothing beats real-world experience, and I feel so fortunate to have built a solid network around me. As a member of groups like the AAPS, I also have a wealth of journal materials and research studies I can reference to help me along the way. I can only imagine that facing complex issues is a part of everyday life here at Gilead Sciences, and I'm confident you can count on me to help work through them."

As you answer a question like this, keep in mind Gilead's core values of teamwork, accountability, and excellence, and discuss your ability to bring all three into your ability to work through a complex problem on the job. It's also a good idea to cite a past example of a time you were resourceful in solving an issue on the job or in your school work. Remember to highlight the communication skills you use in working with others to solve problems and your ability to pull details from manuals, data, or other resources to help you along the way.

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.