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Gilbarco Veeder-Root CIS Interview

31 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 31

We have had concerns with employee theft recently. What would you do if you caught an employee stealing?

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Gilbarco Veeder-Root CIS Interview Questions


  1. We have had concerns with employee theft recently. What would you do if you caught an employee stealing?
    • Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Talk to the interviewer about the steps you would take if you caught a co-worker stealing.

      Rachelle's Answer #1

      "When I work for an organization, I tend to take pride in the work we are doing. With a focus on delivering value to a company wherever possible, I would feel obligated to report a co-worker stealing from the company. I will refer to any policy or guidelines available and speak to the manager in charge of the department where theft is taking place."

      Rachelle's Answer #2

      "I would most likely confront the employee first. Sometimes perception can be wrong, and I would not want to accuse someone of theft falsely. Upon confrontation, if my suspicions are validated, I would then alert my supervisor."


  1. What do you know about our company culture?
    • Company culture and fit is a crucial factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the company culture will work for you.

      Rachelle's Answer #1

      "I have researched your company through your social media channels and on Your employees have great things to say, and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time."

      Rachelle's Answer #2

      "I read many positive reviews online about your organization and company culture. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance. My type of place!"


  1. Would you consider yourself a creative person?
    • Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Even if you do not consider yourself to be a 'creative person,' there is a significant change that you have made creative minded decisions in your career.

      Rachelle's Answer #1

      "I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."

      Rachelle's Answer #2

      "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. I admire the creativity and unconventional thinking in business and arts."


  1. Where do you see yourself five years from now?
    • It's impossible to know where you will be in 5 years but you should assure the interviewer that, given all possible circumstances, you could see yourself as a long-term fit for their position.

      Rachelle's Answer #1

      "Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."

      Rachelle's Answer #2

      "In 5 years I would like to be seen as an authority in our industry. I would like to be well-connected and trusted when it comes to my work here."


  1. At Gilbarco Veeder-Root CIS we always strive to provide the best products to our clients. How do you ensure a product is of high quality?
    • The interviewer would like to know that you can determine the high-quality products from the lower quality products. Talk to the interviewer about your abilities when it comes to product discernment.

      Rachelle's Answer #1

      "I am very good at discerning low-quality products from the best quality products. I listen to my customers and have been in this business long enough to have a beat on who the reputable vendors are. If a product receives consistently low reviews, I do not hesitate to pull it from my inventory."

      Rachelle's Answer #2

      "In my current position, we have many processes in place to determine the quality and to ensure that only the best products are distributed to our vendors. In addition to our quality control processes, we also spend a lot of time listening to our customers to find out what they like, and what they are not as pleased with. Putting out a high-quality product is very important to me."


  1. Tell me about a contribution you made to the last team you worked on.
    • It is essential to show the interviewer that you are a team player. Talk about a time that you were recently expected to achieve a goal in a team setting. How did you go above and beyond to ensure that your contribution was felt?

      Rachelle's Answer #1

      "Last month our company asked upper management to complete a full inventory audit. There were 4 of us in total and so we broke the audit requirements into shifts. These shifts had to take place when the warehouse was closed. In the end, there was one additional shift that nobody wanted to take. I volunteered myself to do that shift to show my dedication to my job and my co-workers. The gesture was appreciated, and the audit was completed on time."

      Rachelle's Answer #2

      "My most notable contribution was my ability to analyze and predict market trends, and then create a successful marketing strategy. Before me, there was no one with a true marketing background on the team."


  1. Many of our clients and vendors operate in other countries. Do you speak multiple languages? If not, how do you manage potential communication barriers?
    • Communication barriers can be present when you are working with vendors and clients across the globe. Assure the interviewer that you are capable of managing any communication barriers.

      Rachelle's Answer #1

      "If I have a client with a strong language barrier, I will often suggest that we communicate primarily through email as it's much easier to discern needs through written communication. I do speak English fluently as well as conversational Mandarin which had helped me as a wholesaler in the past."

      Rachelle's Answer #2

      "I do not speak any other language aside from English. With that said, when I work with clients in a different country and they do not speak English, I will utilize an online translation service such as Google translate."


  1. How do you feel that globalization has affected the wholesale and distribution industry in the USA?
    • Talk to the interviewer about your thoughts on globalization and how it has affected the wholesale and distribution industry. Keep your answer factual rather than make guesses.

      Rachelle's Answer #1

      "Globalization has greatly helped our industry to become more profitable; however, in some ways, it has negatively affected the quality of the product. Now, more than ever, we have products that are made faster and cheaper - causing them to be more disposable to the consumer. It has caused us to have to be much more careful when it comes to the products we choose to import and distribute."

      Rachelle's Answer #2

      "Globalization is a two-sided coin. I feel that it has been great because it offers more options when it comes to manufacturers and materials sourcing. On the other hand, more guidelines need consideration when making decisions. Also, the quality of the product can more easily suffer."


  1. At Gilbarco Veeder-Root CIS we prefer to hire candidates with a post-secondary education. Take a moment to walk me through your post-secondary education.
    • Take the interviewer briefly through your post-secondary education. You can highlight any of your best classes, top achievements, or recognition that you may have received while earning your degree.

      Rachelle's Answer #1

      "I completed my Bachelor of Arts degree with a major in Global Marketing in 2009. I am proud to say that I graduated top of my class!"

      Rachelle's Answer #2

      "I value post-secondary education and appreciate the idea of continued education. I was unable to complete my degree, for financial reasons, but I do hope to return to online courses in the future. The courses that I did take were all related to business, finance, and organizational behavior."


  1. At Gilbarco Veeder-Root CIS we are always interested in finding new vendors and clients. Tell me about your experience in business development.
    • Opening your business to new clients and vendors is a vital part of your success in the wholesale and distribution industry. Talk to the interviewer about your abilities when it comes to networking and developing business.

      Rachelle's Answer #1

      "I am a strong business development professional and am always on the lookout for potential new vendors and clients. Currently, I spend much of my time cold calling on potential new connections. In my most recent position, I was able to expand our business' profitability by 24% by merely calling on former connections and asking for referrals."

      Rachelle's Answer #2

      "In my current position, I manage some of our company's largest accounts. What I do is a balance of account management and business development as there is always an up-selling piece to what I do. The past three years, I have grown my account base by 20-40%. In addition to this growth, I brought on an average of 8 new enterprise clients every year."


  1. Wholesale and distribution requires strong negotiation skills. How would you rate your negotiation skills from 1-10?
    • Give yourself a rating when it comes to your negotiation skills and also back your answer with an example of a time that you negotiated a problematic deal.

      Rachelle's Answer #1

      "I am very experienced in the art of negotiation and would give myself a 9 out of 10. In this past year, I negotiated some solid deals including a steep vendor discount on one of our most popular wholesale products."

      Rachelle's Answer #2

      "I am a skilled and experienced negotiator. I cannot recall the last time I closed a deal that I was unhappy with. For that reason, I would rate myself as a ten, on negotiation skills."


  1. Do you have any training in sales or business negotiation?
    • Talk to the interviewer about any additional training that you have received in sales and negotiation. Be sure to highlight your biggest take-away's from that training.

      Rachelle's Answer #1

      "I have a great deal of on-the-job training when it comes to sales, business, and negotiation techniques. In addition to this, I have formal sales training from Dale Carnegie as I took the 'Sales Effectiveness' course in 2015."

      Rachelle's Answer #2

      "I have on-the-job training in sales and business negotiation; however, no formal training. With that said, I am happy to take any related training that you feel would be helpful. Do you recommend any specific courses at this time?"


  1. Wholesale and distribution requires excellent organizational skills when it comes to purchase orders and inventory management. How would you rate your organizational skills from 1-10?
    • Assure the interviewer that you are capable of maintaining strong organization of your inventory and orders. Rate your organizational performance and support your rating by providing an example.

      Rachelle's Answer #1

      "I would rate my organizational skills as a 9 out of 10 because my previous manager has told me that my organization is exceptional. Because of my organization, I was able to reduce our back-orders by 63% last year alone."

      Rachelle's Answer #2

      "Organization is everything. When I am organized, I can ensure that deadlines are met, and resources are being used to their utmost efficiency. I would rate myself as a 10/10 because I greatly appreciate a well-organized warehouse."


  1. Market analysis is very important to us at Gilbarco Veeder-Root CIS. What steps do you take to research the performance of a product before choosing to import it?
    • Market research is a skill that you must possess in order to be able to properly assess the best products to be bringing in for distribution and wholesale purposes. Talk to the interviewer about the way in which you research before committing.

      Rachelle's Answer #1

      "My methods of market research include performing social media polls and surveys. I also perform multiple focus groups every year. Rest assured, I will be bringing powerful market research skills to Gilbarco Veeder-Root CIS, if hired."

      Rachelle's Answer #2

      "I am new to the distribution industry; however, I would say that the best way to research the performance of a product would be to test it in a small market before conducting a wide scale roll-out."


  1. What has been your best performing product in the past 12 months? Why do you think it has done so well?
    • Talk to the interviewer about the best product that you are responsible for distributing. In your opinion, why did it do so well? Keep your answer brief and be sure to avoid giving away any trade secrets or breaking any confidentiality agreements in place with your current employer.

      Rachelle's Answer #1

      "My best performing product this year has been (product XYZ). I knew that it would do well because we tested its performance in a small focus group before committing to its distribution. It has surpassed our expectations, which is great."

      Rachelle's Answer #2

      "I believe that best-performing products are the ones that are correctly branded and marketed. You need to do the initial research before committing too soon to a marketing strategy. My most successful product this year was (product name) because we spent more time working on the marketing and distribution strategy than usual."


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