Practice 30 Florida Blue interview questions covering healthcare expertise, member service, and company values.
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer wants to hear your reasons for choosing this profession to understand what motivates you in your career. They want to hear if someone in the industry mentored you, have family or friends who work in health insurance, if you worked in another part of the insurance industry and decided to change careers, or heard about this profession from a guidance counselor or professor.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on giving your personal reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you to work in this industry to determine if you will be a good fit for their organization.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I chose to pursue a career in the health insurance industry after selling life insurance for two years. I was selling life insurance but found the health insurance side more intriguing. I asked a friend who sold health insurance if they enjoyed their job, asked about their work, and inquired how to pursue this profession. After speaking to my friend that day, I decided to research the best company to work for, and my research led me to Florida Blue."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I knew I wanted a career working in this industry but was not sure in what capacity. I chose to pursue a career as a Customer Advocate after researching the different roles offered in the health insurance industry. The Customer Advocate position utilizes my hard and soft skills and seemed like the best fit for me. I love that I am involved with the customers and that my work ensures they achieve their healthcare goals."

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Written by Krista Wenz
30 Questions & Answers • Florida Blue

By Krista

By Krista