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Question 24 of 30
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
It is not uncommon for coworkers or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess in any profession.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Fortunately, I have only had one dispute in my career with a coworker. I handled it by recognizing we had an issue and asked my coworker to speak in private. I calmly asked him why he thought we had a conflict and what we could do to resolve the issue. It turns out there was a misunderstanding in our respective job duties, and my coworker thought I was trying to undermine his position. Once we cleared up who was responsible for each job responsibility, we never had an issue again."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Luckily, I have had good coworkers and supervisors in the past with minimal conflict. If an issue arises with a colleague, I like to nip it in the bud. I ask them to speak in private, address the issue, and devise a resolution that makes us both happy."

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Written by Krista Wenz
30 Questions & Answers • Florida Blue

By Krista

By Krista