Practice 30 Florida Blue interview questions covering healthcare expertise, member service, and company values.
Question 27 of 30
Why the Interviewer Asks This Question
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer asks this question to gain insight into your communication, critical thinking, and problem-solving skills. They want to understand how you tackle unfamiliar assignments and know you will ask for help when needed.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on showing how you approach a situation you are unfamiliar with. You want the interviewer to see that you have critical-thinking skills and can research how to complete an assignment. Still, you also want to show them you are unafraid to ask for clarification, so you do not complete the task incorrectly.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"It depends on the assignment. If it is something I believe I can research and figure out how to complete the task, I will go that route. Suppose the job is something particular to the company I work for and involves a specific way to complete it. In that case, I will tell the person giving me the assignment I am unfamiliar with how to do the task. I will ask them to show me or point me in the right direction so I complete the assignment correctly."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I am the type of person that likes to figure things out on my own. I have impeccable research skills, so I can usually find the answer on how to complete a task online. If it is a time-sensitive task and I do not have time to research, I will ask for help on how to perform the assignment given."

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Written by Krista Wenz
30 Questions & Answers • Florida Blue

By Krista

By Krista