Focus on describing your written and verbal communication skills. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication.

"I have solid communication skills and feel this skill is one of my greatest strengths. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like it for your file."

"I would describe my communication skills as above average. I work very hard to ensure I speak to my customers in terms they can understand. Medical terminology can be quite confusing for those not in the medical field. After explaining something to a patient or family member, I have them repeat what I said to ensure they are clear on what I told them. I ask them if they have questions, I actively listen, and I am great at reading body language. My written communication skills are exceptional, as well."