MockQuestions

Facebook Market Specialist Interview Questions

To help you prepare for a Market Specialist interview at Facebook, here are 30 interview questions and answer examples.

Facebook was written by and published on May 25th, 2022. Learn more here.

Question 1 of 30

How would you rate your problem-solving abilities?

Why the Interviewer Asks This Question

The Market Specialist position is centered around problem-solving. Since problem-solving is a core component of the job, the interviewer wants to know how confident you are in this area.

Written by Tiffany McPherson on May 25th, 2022

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Facebook Market Specialist Interview Questions & Answers

  • Behavioral

    1. How would you rate your problem-solving abilities?

      Why the Interviewer Asks This Question

      The Market Specialist position is centered around problem-solving. Since problem-solving is a core component of the job, the interviewer wants to know how confident you are in this area.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      When answering, give a confident but honest response. Hopefully, you are skilled at problem-solving and can rate yourself well and give a relevant example. If you don't consider yourself a "problem-solver" and shy away from challenges, this may not be a position you'd enjoy.

      Written by Tiffany McPherson on May 25th, 2022

      1st Answer Example

      "I enjoy solving problems, so I'd give myself a 9/10. At my last job where I was a social media manager, I had to use critical thinking skills every day to solve unexpected problems, and I really thrived in that environment. For example, a person on my team accidentally posted inaccurate data across 5 different social media platforms. Once a follower pointed it out, things spread like wildfire, and it just didn't make sense to remove the posts. Instead, I came up with a strategy to address the mistake with humor, developing a meme that apologized for the mistake and conveyed the correct data. Once I shared that across all the different platforms, it got more engagement than the original post."

      Written by Tiffany McPherson on May 25th, 2022

  • Behavioral

    2. How do you deal with difficult people?

      Why the Interviewer Asks This Question

      Difficult situations are part of any job, but this is especially the case for a Market Specialist since you'll be moderating content on one of the world's largest social media platforms. The interviewer is asking this question to understand your approach to dealing with difficult people and/or stressful situations.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Focus your answer on describing your process for navigating difficult situations. It's ideal if you can include a brief example of a difficult situation you handled well.

      Written by Tiffany McPherson on May 25th, 2022

      1st Answer Example

      "I'm no stranger to handling difficult situations or people. During college, I worked as an office assistant at a law firm where I often ran the front office. It wasn't uncommon for a client to come through the doors really upset about a lost case or some aspect of their representation. I had a solid method for dealing with these situations that included staying calm, being respectful, and thinking logically about the facts. For instance, if a person came in demanding to see an attorney who was in a meeting, immediately telling them that wasn't possible typically made them even angrier. Instead, I empathized with the client, heard them out, and made sure they knew I was taking them seriously. Then, I'd let them know I needed to check the attorney's availability and to please allow me a few moments. Even when I returned and said they would have to schedule a meeting for another time, my initial interaction with the client typically helped deescalate the situation enough that they would agree. As a Market Specialist at Facebook, I'd rely on my ability to stay calm and be logical to help me navigate any difficult situations I encounter."

      Written by Tiffany McPherson on May 25th, 2022

  • Communication

    3. How would you rate your communication and writing skills?

      Why the Interviewer Asks This Question

      Strong communication skills are an integral part of a FB Market Specialist's position as the role involves collaboration with other teams and colleagues. The interviewer hopes to hear that you are confident in your communication and writing skills.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Deliver a polished answer with confidence. It's key that your answer is on point, as it's a testament to the accuracy of your answer. In other words, if you say you're a good communicator in a way that's hard to understand or unconvincing, your interviewer is likely to decide you are not, in fact, a good communicator. On the other hand, if you deliver a well-crafted answer, it speaks to your communication ability.

      Written by Tiffany McPherson on May 25th, 2022

      1st Answer Example

      "I'm a strong communicator, both verbally and in writing. I like to reflect on the message I want to send before speaking or writing to ensure how I convey something will be received the right way. I also try to stick to the main points when I'm first communicating something, leaving details out until I'm sure everyone is on the same page with the main idea."

      Written by Tiffany McPherson on May 25th, 2022

  • Level Of Interest

    4. 10,000 people applied for this role. Why should I hire you?

      Why the Interviewer Asks This Question

      "Why should I hire you?" is a classic interview question, and since Facebook receives such a huge amount of applications for any given position, it makes sense for your interviewer to give you an opportunity to sell yourself! They ask this question to allow you a chance to highlight your best skills and attributes.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      This is an important question, and an amazing answer can help you move forward in the interview process. Before the interview, think about what makes you stand out from the crowd. Choose 2-3 unique attributes or skills that are relevant to the position.

      Written by Tiffany McPherson on May 25th, 2022

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  • Level Of Interest

    5. What are your thoughts on Facebook's Community Standards?

      Why the Interviewer Asks This Question

      The interviewer asks this question to determine how knowledgeable you are about their business, mission, and values. Your answer will help them determine if you're a good fit for the position and company culture.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      It's a great idea to research Facebook's Community Standards before the interview, so you're well-versed on this topic. When you answer, highlight your knowledge of the standards and focus on the ones you think are most important. Avoid criticizing any standards, though it is okay to make positive suggestions about how to improve them.

      Written by Tiffany McPherson on May 25th, 2022

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  • Level Of Interest

    6. What is your understanding of this role?

      Why the Interviewer Asks This Question

      The interviewer wants to know what you think the Market Specialist role will entail. Your answer will both confirm you understand the position and let the interviewer know if there are any responsibilities they need to share with you to ensure your complete understanding of the scope of the job.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      If you're unsure about the scope of the Marketing Specialist position, use the web to do some research before the interview. Your answer should be concise, and it's okay to end with a question or two about any aspects of the job you're uncertain about.

      Written by Tiffany McPherson on May 25th, 2022

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  • Organizational Strategy

    7. How do you stay organized when working on multiple projects?

      Why the Interviewer Asks This Question

      The interviewer is curious about your organizational strategies. They want to know that you have experience managing several responsibilities at once and hear about how you stay organized.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      You will undoubtedly be working on multiple things at once in this role, so you should assure the interviewer that you are prepared to effectively organize your time, tasks, and even stress in order to get things done. When preparing your response, reflect on a particularly busy time and the measures you took to ensure you could successfully accomplish all your targets and goals. Feel free to share an example if you have one!

      Written by Tiffany McPherson on May 25th, 2022

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  • Personal Discovery

    8. This role deals with graphic content. Are you okay with that? How do you feel about seeing graphic content?

      Why the Interviewer Asks This Question

      Because your job responsibilities as a Facebook Market Specialist will involve reviewing graphic content, the interviewer wants to confirm you understand this and feel comfortable with this aspect of the role.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Before the interview, take some time to search the web for articles about what's involved with reviewing graphic content as Facebook Market Specialist. This will give you insight into the types of content you'll be exposed to. When you answer, focus on assuring the interviewer that you are comfortable reviewing graphic content and understand the importance of this aspect of the job.

      Written by Tiffany McPherson on May 25th, 2022

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  • Personal Discovery

    9. What improvement would you make to Facebook if you could do anything?

      Why the Interviewer Asks This Question

      The interviewer is simply curious about what improvements you'd make to their site. They might also use this question during interviews to identify good ideas for change and to gauge your knowledge of the platform.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Spend time thinking of an answer to this question before the interview so you can give an impressive response! Draw from any ideas you have that would make your experience as a user better.

      Written by Tiffany McPherson on May 25th, 2022

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  • Personal Discovery

    10. Do you use Facebook?

      Why the Interviewer Asks This Question

      While being a Facebook user isn't a requirement of this position, the interviewer nonetheless wants to know if you actively use the site. Obviously, being a user indicates you have more familiarity with Facebook than someone who is not a user.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Be honest, as the interviewer has the ability to verify your answer. Simply explain if you use Facebook or not, and if so, for how long, how regularly, and in what capacity (personal, work, entertainment, communication, etc.).

      Written by Tiffany McPherson on May 25th, 2022

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  • Personal Discovery

    11. Where do you see yourself in 5 years?

      Why the Interviewer Asks This Question

      The interviewer is curious about your goals--and wants to make sure you have some! They are asking this question to gain insight into whether your goals involve the company.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      It's best to answer this question by indicating you're hoping for career growth within the company. Avoid saying this is just a "stepping-stone" or a temporary position while you're moving toward goals that will take you in another direction.

      Written by Tiffany McPherson on May 25th, 2022

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  • Personal Discovery

    12. What personal accomplishments are you most proud of and why?

      Why the Interviewer Asks This Question

      Much like "Tell me about yourself," the interviewer asks this question to get to know you on a more personal level. They are hoping to gain insight into your personality and what you're passionate about.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Think about personal accomplishments that are relevant to this position. For example, if you successfully juggled a full-time course load in college while working full time and/or raising a family, you can highlight that as an accomplishment that attests to your dedication and time management skills. It is okay to elaborate on an accomplishment listed in your resume as well, such as being named Employee of the Month or earning a scholarship.

      Written by Tiffany McPherson on May 25th, 2022

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  • Personal Discovery

    13. Tell me about yourself.

      Why the Interviewer Asks This Question

      This is often the first question asked in an interview, and it's asked so your interviewer can learn about who you are beyond the content in your resume.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Keep in mind that the interviewer has already read your resume, so there's no need to run through your work history or education. Instead, focus on giving insight into your personality and who you are outside of your professional and educational qualifications. Consider discussing hobbies and interests. Limit your answer to just a few minutes--if the interviewer has follow-up questions, they will ask.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    14. How would you deal with 1 million tickets?

      Why the Interviewer Asks This Question

      The interviewer is asking how you would deal with a huge workload because it's likely you will have very busy days as a Facebook Market Specialist. They are curious to see how you respond to this question and hope to hear you discuss a strategy for managing large volumes of work.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Let the interviewer know how you deal with a large workload, emphasizing your organizational, time management, and prioritization skills. Avoid indicating that you would try to delegate (that's not part of the job) or that you'd just "do the best I can."

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    15. How do you identify hate speech/fake news and what do you do to solve it?

      Why the Interviewer Asks This Question

      As a Facebook Market Specialist, part of your job is identifying hate speech and fake news. The interviewer hopes to hear that you understand you'll need to follow Facebook's Community Standards to determine if the content is, indeed, fake news or hate speech.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Let the interviewer know that you'll thoroughly investigate any fake news/hate speech tickets by comparing the content of said posts to Facebook's Community Standards. If you feel a certain piece of content is particularly ambiguous, assure the interviewer you'd check with a supervisor rather than make your own judgment call.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    16. What is your experience working with cross-functional teams?

      Why the Interviewer Asks This Question

      Facebook Market Specialists work with many other teams to uphold community guidelines and understand the impact of policy changes. The interviewer wants to know if you have experience working with cross-functional teams to determine if your skillset is a good match for the role.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      If you have experience working with cross-functional teams, let the interviewer know that and share an example. If you don't have experience in this area, that's okay. Simply be honest about that but also let the interviewer know that you won't have any problem jumping into a role that requires cross-functional team communication.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    17. Why is Community Operations an important part of Facebook?

      Why the Interviewer Asks This Question

      Community Operations are the at the core of Facebook's continued success. The interviewer wants to ensure you understand the "big picture" of how they serve their users.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Make sure you're well-versed on what "community operations" means so you can answer this question knowledgeably and with confidence. Emphasize the significance of user support and problem-solving.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    18. Why are you leaving your current role?

      Why the Interviewer Asks This Question

      This is a common job interview question. The interviewer asks why you want to leave your current position to understand what's motivating you to change companies and/or your career path.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Answer honestly, but avoid speaking negatively about your current employer or any colleagues. Even if you're leaving because of a conflict with a co-worker or manager, it's best not to address that directly as it can leave a negative impression on the interviewer.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    19. How do you prioritize tasks?

      Why the Interviewer Asks This Question

      The interviewer is asking how you prioritize tasks to ensure you're experienced with juggling many responsibilities. They hope to hear that you have a good system in place for prioritizing.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Describe how you prioritize tasks in your current role, a previous role, or even in your personal life. It's best to give a brief example to demonstrate your explanation.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    20. Describe your experience with content marketing.

      Why the Interviewer Asks This Question

      While you won't be creating any content marketing content as part of your job, it's still important that you understand some of the basics of digital marketing strategies. The interviewer might ask about content marketing, product marketing, hashtag campaigns, etc. to determine your overall level of familiarity with the types of marketing happening on their platform.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      If you have experience in or knowledge about the area of marketing asked about, that's great! Simply answer by describing your experience or sharing what you know. If you don't have experience or knowledge about it, be honest, and try to steer the question toward something you do know about.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    21. What if a government official asks you to remove a post ?

      Why the Interviewer Asks This Question

      It's possible that a government official will request that a post is removed from Facebook. There are a variety of reasons this might happen, and the interviewer wants to know how much you know about handling these requests.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      If you're familiar with Facebook's policies for handling removal requests from government officials, tell the interviewer what you know. If you aren't sure about their policies, that's okay. Just be honest and let the interviewer know that you'd look forward to learning about their policies and would be committed to following them.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    22. What types of abuse cases are you familiar with?

      Why the Interviewer Asks This Question

      The interviewer is curious if you're familiar with different types of abuse cases. Your answer will let them know how much training you'll require and give some insight into whether or not you've researched the responsibilities of the Facebook Market Specialist position.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Spend time researching types of abuse cases on Facebook before the interview so you can answer this question, rather than being caught off guard. Some types of abuse cases are graphic violence, adult nudity, and sexual activity, terrorist propaganda, hate speech, spam, and fake accounts.

      Written by Tiffany McPherson on May 25th, 2022

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  • Professional Discovery

    23. Are you comfortable working with large data sets?

      Why the Interviewer Asks This Question

      Part of your job as a Facebook Market Specialist will be working with and analyzing large data sets. The interviewer wants to confirm you're comfortable with this. Your answer will let them know how confident you are with this aspect of the position.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      When answering this question, you'll want to convey confidence in your ability to work with large data sets. Assure the interviewer that you understand this is part of the position and share any examples about working with large data sets from previous experiences.

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    24. How do you identify "good" vs. "bad" users?

      Why the Interviewer Asks This Question

      Since you'll be evaluating content, addressing myriad tickets, and making decisions, the interviewer wants to know how experienced you are at determining if a Facebook user is "bad" or "good." They don't necessarily expect you to have the perfect answer to this question; they are simply exploring how much you know about the topic.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      If you are familiar with Facebook's guidelines for identifying "bad" users (those who repeatedly violate community standards, for example), let the interviewer know that. If you're not familiar with these guidelines, that's okay! Rather than guess the answer, just let the interviewer know that you're eager to learn Facebook's strategies and guidelines for making this distinction.

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    25. How do you identify a FB account created by underage children?

      Why the Interviewer Asks This Question

      Facebook has firm guidelines for the minimum age of its users. The interviewer wants to know if you're familiar with the guidelines and the basic process for determining if an account was created by an underage child.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Spend some time researching this topic before the interview, as information on Facebook's age policies is widely available on the web. No one under 13 is allowed to create or use an account; this is a key piece of knowledge you can share with the interviewer when answering the question. The more knowledgeable you are on this topic, the more impressed the interviewer will be.

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    26. Who are Facebook's main competitors in the US?

      Why the Interviewer Asks This Question

      Knowing the competition is important in any field, and this is no exception. The interviewer is asking this question to determine your overall knowledge of social media platforms, users, and engagement.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Make sure to look up Facebook's competitors before the interview so you can answer this question accurately. Make sure not to say Instagram, since Facebook owns that platform!

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    27. How would you explain what Facebook is to someone who has never heard of it before?

      Why the Interviewer Asks This Question

      This is an important question the interviewer asks to see how invested you are in the company. A solid, confident answer shows your genuine interest, while a haphazard, unprepared answer shows that this might just be another job for you.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Think about how to answer this question before the interview. Your response should highlight Facebook's best features and make it sound like an amazing social media platform. Avoid mentioning anything negative about the site.

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    28. What type of content do you think is reported the most on Facebook?

      Why the Interviewer Asks This Question

      The interviewer wants to know how much insight you have about the types of content reported most often. It's okay if you don't know the answer, but you should be familiar with a few of the most common types of content reported.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Unless you have access to "insider information/data," you probably won't have a concrete answer, and that's okay. When answering, tell the interviewer about 2-3 types of content you can logically assume are reported the most often.

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    29. How do you spot fake accounts on Facebook?

      Why the Interviewer Asks This Question

      Spotting fake accounts is an important part of a Facebook Market Specialist's position. The interviewer wants to know how knowledgeable you are in this area.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      There is a lot of information on the web about spotting fake Facebook profiles. While you're sure to learn more on the job, make sure you're well-versed on this topic before the interview.

      Written by Tiffany McPherson on May 25th, 2022

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  • Scope Of Knowledge

    30. How do you identify if content posted on Facebook should be allowed?

      Why the Interviewer Asks This Question

      This is a basic question that addresses one of your main job responsibilities. The interviewer is asking to see how much you know about the role you've applied for.

      Written by Tiffany McPherson on May 25th, 2022

      How to Answer

      Let the interviewer know that you will always align your content decisions with Facebook's Community Standards. There's no need to go into great detail here unless the interviewer asks for an example. If they do, use your best judgment when answering.

      Written by Tiffany McPherson on May 25th, 2022

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