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Eileen Fisher Interview
Questions

33 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 33
At Eileen Fisher we prefer to hire those with experience in manufacturing. Do you have any exposure to a manufacturing, production, or mill environment?
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How to Answer
Discuss with the interviewer any experience that you have in a manufacturing or textile mill environment. If you do not have experience in manufacturing and production, be sure to let the interviewer know that you can quickly learn the industry.
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Top 30 Eileen Fisher, Inc. Interview Questions
1.
At Eileen Fisher we prefer to hire those with experience in manufacturing. Do you have any exposure to a manufacturing, production, or mill environment?
Discuss with the interviewer any experience that you have in a manufacturing or textile mill environment. If you do not have experience in manufacturing and production, be sure to let the interviewer know that you can quickly learn the industry.

Rachelle's Answer #1
"I have eight years' experience in a clothing manufacturing setting with Company X and Company Y. I am well versed in production and know I would succeed at Eileen Fisher, Inc., if given the opportunity."
Rachelle's Answer #2
"Although I do not have direct experience in a manufacturing plant or production environment, I am very familiar with the inner workings of manufacturing. Rest assured I can learn quickly and am ready to apply my existing knowledge to this role with Eileen Fisher, Inc.."
2.
In your opinion, what do you feel has been the biggest advancement in the clothing and textiles industry over the past 10 years?
Display to the interviewer that you are capable of keeping on top of the latest industry advances and that you have a keen and genuine interest in the industry.

Rachelle's Answer #1
"I feel that the biggest advancement in the clothing and textiles industry has been surrounding advancements in communication and technology. We can stay connected with anyone around the world in real time which has significantly increased productivity and profitability in the textiles industry."
Rachelle's Answer #2
"In my opinion, the biggest advancement in the clothing and textiles industry has been the fact that people have become more aware of best practices in the industry. It's become more ethical as of late when it comes to production, the purchasing of materials, and focus on the environment."
3.
Tell me about the types of products you are most experienced with.
Talk to the interviewer about the products and materials with which you have experience. If your experience does not align correctly with the offerings at Eileen Fisher, Inc., be sure to address that. Avoid any objections from the hiring manager when it comes to offering you the role.

Rachelle's Answer #1
"I understand that Eileen Fisher, Inc. works primarily with X, Y, and Z. I have four years experience with these types of products. In addition to this experience, I also bring valuable knowledge in A, B, and C - totaling approximately 15 years."
Rachelle's Answer #2
"I bring 15 years total experience in the clothing and textiles industry. The majority of what I have done would include products such as A, B, and C. Although this isn't the same space as Eileen Fisher, Inc. I am confident that my skills are transferable."
4.
I would like to know more about your knowledge of importing and exporting. Are you familiar with NAFTA and the regulations that come along with this agreement?
Assure the interviewer that you are not a liability when it comes to costly decisions surrounding importing and exporting a product. Are you familiar with NAFTA and the most critical parts of the agreement?

Rachelle's Answer #1
"I have studied and worked with NAFTA regulations for the past eight years. I would consider myself an expert when it comes to the rules and regulations surrounding free trade."
Rachelle's Answer #2
"I have a small amount of exposure to NAFTA but will commit myself to learning the ins and outs so that I am ready to apply my knowledge before starting this role with Eileen Fisher, Inc.."
5.
Who do you feel are the biggest competitors of Eileen Fisher?
It is essential that you have researched Eileen Fisher, Inc. before your interview. After getting to know the company better, which industry players do you feel are the strongest? When you answer this question, you will want to end with a statement that solidifies your confidence in Eileen Fisher, Inc. and their ability to beat out their competitors.

Rachelle's Answer #1
"I have researched the competitive space and feel that the more significant competitors of Eileen Fisher, Inc. are A, B, and C. Even though they are competitors, I feel that Eileen Fisher, Inc. brings the strongest reputation in customer service and product quality."
Rachelle's Answer #2
"Every organization has competitors, and if I were to guess, I would say that your biggest competitors are companies X, Y, and Z. With that said, I think that Eileen Fisher, Inc. does an incredible job of standing out in the crowd. Your branding is impeccable, and you have a great reputation for how you treat your employees and clients."
6.
At Eileen Fisher we prefer to hire individuals with formal education in business or design. Do you have any post-secondary education? How do you feel it will help you in this role?
Walk the interviewer through your formal post-secondary education and discuss how that education has prepared you for this role.

Rachelle's Answer #1
"I have a Bachelors Degree in Art and Design. This education has prepared me in many ways including helping me to understand the cycle of certain elements of fashion including the use of color and patterns. I also attended business classes and some sales training."
Rachelle's Answer #2
"Even though I do not have a completed degree, my business knowledge is strong. I believe in continuous professional development and have taken multiple courses throughout my career including business administration, human resource management, and social media marketing."
7.
What do you know about sales and market research in the clothing and textiles industry?
Having a full understanding of market research methods is an excellent asset to any resume. Assure the interviewer that you are capable of understanding the needs of the industry and how to maximize profitability.

Rachelle's Answer #1
"I took courses in market research during my time in University. I have a strong understanding of market research and how it relates directly to sales in the clothing and textiles industry. The market has seen a 134% increase in sales since the launch of social media marketing which is incredibly impressive. This way is just one exciting example of how I have seen the market research benefit the textiles industry."
Rachelle's Answer #2
"Although I am new to the clothing and textiles industry, I do have a lot of sales and market research experience. I obtained my BA in Marketing and Design from the University of Montreal and since then have been working as a Marketing Associate for Company XYZ. I am ready to shape my career in the clothing and textiles industry so that I can further utilize the design aspect of my formal education."
8.
When it comes to clothing and textiles, where do you gain your inspiration from?
Talk to the interviewer about your inspiration when it comes to the clothing and textile industry. What inspires you to stay in this industry and what do you enjoy most about it?

Rachelle's Answer #1
"When it comes to clothing and textiles, I gain my inspiration from everyday events and a variety of environments. I truly feel that inspiration can be found anywhere if you are creative enough. That is one of the things I enjoy most about the industry - there are no restrictions to the inspiration!"
Rachelle's Answer #2
"I follow a few great influencers in the clothing industry including Shini Park, Sophia Amoruso, and Tom Ford. They all have a unique style and a great story. I find the most inspiration from those who aren't afraid to take a risk."
9.
At Eileen Fisher we like to be a step ahead of our competitors at all times. How do you stay on top of industry trends?
Talk to the interviewer about the ways that you ensure you stay on top of trends. It is vital to Eileen Fisher, Inc. that they remain ahead of their competitors and every team member will have a hand in making that happen.

Rachelle's Answer #1
"I subscribe to a few blogs and online magazines related to the industry. Every morning I take about 20 minutes to update myself on the current happenings in the clothing and textile industry. I also have Google Alerts set so that I can have real-time industry updates."
Rachelle's Answer #2
"I am always reading! The clothing and textile industry is fast-changing, and I feel that to keep up, you have to be plugged in. This includes reading magazines, blogs, books, and more."
10.
What do you know about the workplace culture at Eileen Fisher?
It is imperative to research the workplace environment before you attend your interview. What does Eileen Fisher, Inc. offer that you don't currently receive from your employer? Talk to the interviewer about what is attracting you to their organization.

Rachelle's Answer #1
"I have spent some time researching Eileen Fisher, Inc. and am very impressed with what I have come across so far. I see that you put a lot of effort into giving back to the community and other charitable organizations. One stand-out factor for me is your competitive benefits and employee packages."
Rachelle's Answer #2
"I have a friend who has worked with Eileen Fisher, Inc. for the past three years, and she raves about the culture here. From my understanding, I believe that you value growth, professional development, and creativity."
11.
The clothing and textiles industry is very competitive. In which ways do you feel you will give Eileen Fisher a competitive edge?
When you are applying to a competitive industry, you need to be prepared to assure the hiring manager that you will be an active part of their winning team. In which ways will you bring a competitive edge to Eileen Fisher, Inc., if hired?

Rachelle's Answer #1
"I enjoy the competitive environment that comes with working in the clothing and textile industry. If hired, I will bring a keen eye and strong attention to market trends."
Rachelle's Answer #2
"I feel that I will give Eileen Fisher, Inc. a competitive edge because of my eight years experience in the industry as well as the formal education that I bring in social media marketing and fashion design. Also, I have traveled a great deal and bring a perspective from a variety of cultures."
12.
If you were hired today, what would you accomplish first?
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate with Eileen Fisher, Inc..

Rachelle's Answer #1
"When we were speaking earlier, about sales targets in this position, you mentioned that most new sales professionals hit their KPI's after 120 days. If I were hired today, my goal would be to exceed my KPI's after the first 90 days. I plan to make a positive impact at Eileen Fisher, Inc. very quickly."
Rachelle's Answer #2
"If hired today, I would first work on obtaining all of the industry certifications and training that you need to be completed. This approach will enable me to work independently, and gain traction in my new role."
13.
What was your greatest cost-cutting measurement you accomplished at your previous employer?
If you are in a management type of role, you will often be asked to keep your eyes open for cost-saving opportunities. Assure the interviewer that you are capable of understanding the importance of this practice and give a strong example of a time when you have done so.

Rachelle's Answer #1
"I have been able to present cost-cutting suggestions many times to my previous employer. The one that I feel had the biggest impact was when I suggested additional warehouse staff. We had three various shifts and still an average of 100 hours of overtime per week. I presented to my employer that we hire one more warehouse employee for each shift, keeping the hours to just 120 regular vs. 100 hours of overtime pay (@1.5x) This recommendation saved the company $31,000 per year. They implemented this change across 15 warehouses the following year, amounting to nearly half a million dollars in savings per year."
Rachelle's Answer #2
"My biggest cost saving measure comes regarding productivity on my team. I was able to craft email copy that I saved as a template and could send out a dozen emails at a time, all personalized, to targeted audiences to set appointments. I was able to do this multiple times per day, while also making calls, and doubled my productivity. I shared this tactic with the team, and it was implemented across the board. While I was not in a managerial role, I was able to roughly double productivity, thereby preventing the need for new hires and surpassing our financial targets for KPIs and financial metrics."
14.
When have you faced an unexpected difficulty?
How you face unexpected difficulty can say a lot about your character. Talk to the interviewer about a time when you have encountered an unexpected challenge. How did you handle the situation?

Rachelle's Answer #1
"The biggest unexpected difficulty that I have faced was my unexpected lay off during the last recession. I had to adapt to a new economy and search deeply for other skills and opportunities. I was able to earn enough to avoid financial strain and am quite proud of my ability to be versatile when required."
Rachelle's Answer #2
"I faced unexpected difficulty last year when Company X swiftly acquired our company. With nobody aware of the change, it was emotional chaos in our offices for some time. I chose to remain calm, avoid jumping to assumptions and continued doing my job as usual. This approach helped me to get through the situation."
15.
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Talk to the interviewer about your preference and be sure to show that you can be useful in both situations.

Rachelle's Answer #1
"I prefer working in a more predictable environment because I can be more effective in my tasks. With that said, I can certainly work in an unpredictable environment from time to time."
Rachelle's Answer #2
"I am more accustomed to working in an unpredictable environment, so I do work quite well and efficiently in those types of situations. I can certainly learn to work well on a more routine basis if needed."
View All 33 Eileen Fisher Questions and Answers
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