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EgyptAir Interview
Questions

30 Questions and Answers by Ryan Brown

Question 1 of 30

Tell me about any airline related training that you have been through.

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EgyptAir Interview Questions

  1. 1.

    Tell me about any airline related training that you have been through.

      Regardless of any industry related training that you have been through, you will need to complete training specific to EgyptAir.

      If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc). Walk the interviewer through any on-the-job training you feel would be helpful.

      Ryan's Answer #1

      "I have taken industry-related safety and customer service training with company ABC. In addition to this training, I have four years of industry experience."

      Ryan's Answer #2

      "Although I have not taken specific airline related training, I do have some current certifications that I believe will be helpful. These include CPR, First Aid, and WHMIS training."

  2. 2.

    In order to work for EgyptAir you are required to pass a criminal record check. Are you comfortable accommodating this?

      A clean criminal record is a must for all airline related roles. You must be able to pass the criminal background check and may even be asked to present one in your interview. Your answer can be short and to the point.

      Ryan's Answer #1

      "You will find that I have a clean criminal background. I'm willing to participate in any background check that you require."

      Ryan's Answer #2

      "I am able to complete a full criminal background check as well as any drug testing, or other background checks that you require."

  3. 3.

    What are your salary expectations?

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Ryan's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000 and I would like to stay in the same range or slightly higher."

      Ryan's Answer #2

      "Although my current salary is $45K/year, I am seeking $52K in my next position. Because I work for a very small organization, they are not able to offer me a competitive compensation compared to the industry marketplace."

  4. 4.

    All employees of EgyptAir are expected to wear a uniform to work. Are you comfortable with this policy?

      Uniforms can be a controversial discussion in many organizations; however, in the airline industry uniform use is more common than not. Discuss with the interviewer your experience working in uniform and your willingness to abide by the dress code within EgyptAir.

      Ryan's Answer #1

      "

      Ryan's Answer #2

      "Uniforms are very important in this industry so, yes, I am comfortable with this policy. I would love to see the uniforms before I fully commit, of course."

  5. 5.

    Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

      Discus with the interviewer your experience working in customer service based roles. Take them through your resume and highlight your customer service skills.

      Ryan's Answer #1

      "I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."

      Ryan's Answer #2

      "I am new to my career so this will be my first customer service based role. I do have volunteer experience with the local Food Bank which gave me valuable exposure to working with the public, and collaborating with a team."

  6. 6.

    When you suffer a setback, how does that emotionally affect you and your work?

      Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace.

      Ryan's Answer

      "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

  7. 7.

    What work situations excite and motivate you?

      It is important, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Share with the interviewer what they could do to ensure that you are happy and productive.

      Ryan's Answer #1

      "I am most motivated, on the job, when tasks are organized and the vibe is positive. I really value strong teamwork and good leadership."

      Ryan's Answer #2

      "I am most motivated on the job when I feel like an active contributor and an important member of the team. When I feel listened to and valued, I am excited to do my best work."

  8. 8.

    Employees of EgyptAir are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

      Provide examples to the interviewer on times when you have shown dedication on the job. Assure the hiring manager that you possess the qualities and characteristics they are looking for.

      Ryan's Answer #1

      "In my most recent position I was often recognized for being flexible with my availability. I believe in being 10 minutes early for work. I come with very strong references who will be happy to speak to you about my reliability and dedication on the job."

      Ryan's Answer #2

      "I am very dedicated, and would show my appreciation for the role by being a reliable team member of EgyptAir."

  9. 9.

    How does this position fit into your career goals?

      Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

      Ryan's Answer #1

      "My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. I feel that what EgyptAir offers is a strong path towards those goals and I am excited about what this position has to offer."

      Ryan's Answer #2

      "This position offers the next steps in my career, and the growth that I am ready for. I have spent the last couple of years attending additional coursework to get me here and I'm excited to show EgyptAir what I can do!"

  10. 10.

    At EgyptAir, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

      If you are familiar with EgyptAir prior to your interview, you will likely know a little bit about their goals when it comes to customer service. Tie in your knowledge of the company with your personal service standard.

      Ryan's Answer #1

      "I understand through my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations."

      Ryan's Answer #2

      "I will ensure that your customer service standards are continually met by following your service protocols, exactly. I am always willing to lend a hand, and am a happy person, which creates a positive environment for customers."

  11. 11.

    As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?

      Airlines will always have strict safety protocols. Talk to the interviewer about how you would react in a situation where you felt safety was at risk.

      Ryan's Answer #1

      "My reaction to a safety threat would rely on my on-the-job training. I would want to make sure that I follow company protocol and safety regulations. I believe that if I were faced with a safety threat, I would do everything to ensure passengers remained calm."

      Ryan's Answer #2

      "I am well trained on how to react in urgent, distressed, and mayday situations. In any emergency my first course of action is to ensure the passengers are prepared."

  12. 12.

    Do you have any formal training in First Aid or CPR?

      First Aid and CPR training is a requirement for many roles in the airline industry. Assure the interviewer that you have current and valid certification in CPR and First Aid. If you do not, be sure to express your willingness to do so.

      Ryan's Answer #1

      "I do not currently hold a valid CPR and First Aid certification; however, I am happy to complete this requirement right away."

      Ryan's Answer #2

      "Yes, I have formal training in First Aid and CPR. I have brought my certifications here for you to see."

  13. 13.

    The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

      How you face unexpected difficulty can say a lot about your character. Talk to the interviewer about a time when you have faced an unexpected difficulty. How did you handle the situation?

      Ryan's Answer #1

      "The biggest difficulty that I have faced was my unexpected lay off during the last recession. I had to adapt to a new economy and search deep for other skills and opportunities. I was able to earn enough to avoid financial strain and am quite proud of my ability to be versatile when required."

      Ryan's Answer #2

      "I face unexpected difficulty frequently in my current position. The company is in financial strain and some days we are not able to deliver the customer experience that we should. I overcome this by giving everything I have when it comes to service. I strive to leave a good impression."

  14. 14.

    Personality fit is important to us at EgyptAir. How would you describe your personality?

      Personality and character are two very different things. The interviewer is looking for more information on your personal traits vs. your integrity. This would include buzz words such as introverted, energetic, and confident.

      Ryan's Answer #1

      "I would describe my personality as approachable, light hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

      Ryan's Answer #2

      "I am confident, friendly, and a go-getter. Are these personality traits that you are looking for in your next hire?"

  15. 15.

    Have you received training on how to handle an in-flight emergency?

      If an in-flight emergency occurred, would you know what to do? Assure the interviewer that you are confident in your ability to handle an emergency situation in a professional manner. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful.

      Ryan's Answer #1

      "In my role with Company ABC, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation."

      Ryan's Answer #2

      "As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. I am confident in my ability to react professionally and appropriately in an emergency situation, and I look forward to taking the in-flight training with EgyptAir."

  16. 16.

    As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

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  17. 17.

    Why are you the best choice for EgyptAir?

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  18. 18.

    List the top 3 skills that will make you an ideal team member at EgyptAir.

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  19. 19.

    What do you hope to gain most from your time with EgyptAir?

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  20. 20.

    When have you had to shift your priorities in response to sudden changes?

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  21. 21.

    If you could start your career over again, what direction would you take?

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  22. 22.

    How do you get along with others at work?

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  23. 23.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

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  24. 24.

    Tell me about a time when communication became an issue when working on a team.

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  25. 25.

    Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

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  26. 26.

    Where do you see yourself five years from now?

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  27. 27.

    What experience do you have using team-based messaging applications?

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  28. 28.

    How do you determine priorities when you have multiple tasks at hand?

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  29. 29.

    How will you earn the trust of your coworkers?

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  30. 30.

    What unique qualities about yourself would you bring to our company?

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