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ECS Limited Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

Talk about a time you had to work with a very difficult person. What was the situation and how did you handle it?

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ECS Limited Interview Questions

  1. 1.

    Talk about a time you had to work with a very difficult person. What was the situation and how did you handle it?

      At some point in any person's career, they have to work with a colleague or customer who is extremely difficult. Rather than looking to hear the fine details as to why this person was difficult, your interviewer will be looking to gain insight into how you personally handled the situation and others like it to ensure that a sound relationship was fostered even when you faced difficult circumstances. In your answer, some key things to focus on are your ability to be tolerant, understanding and a great communicator in these situations.

      Ryan's Answer #1

      "In my current role, I have a customer that flies off the handle very easily if things don't happen just right and I learned this from my first interactions with him. In seeing this happen from the start, I have always maintained a calm demeanor when he was upset and showed empathy by asking questions about his expectations and how to fix situations for him. To this day, I expect difficulty from him when we work together and the years we've had a working relationship together have better prepared me for more clients like him in the future."

      Ryan's Answer #2

      "A couple of years ago, a close colleague of mine had a very abrupt turnaround in her attitude and performance on the job. She was very curt and abrasive in conversations when she was normally very talkative and friendly on the job. After noticing some concerns in her work, I approached her with an open mind and asked her what was going on to cause these things to change. I showed concern and approached her as a friend and this approach prompted her to tell me about some issues happening in her personal life. By taking this approach, rather than getting upset or even made with her, I showed her that I cared and valued her as a person and my approach helped her open up and turn her life at work back around to the positive side."

  2. 2.

    In what ways would our clients here at ECS Limited benefit from your knowledge and services?

      This question is your chance to talk about the unique skills and knowledge that you would bring to ECS Limited and that is exactly what your interviewer is looking to hear. In your answer, keep your focus centered on how clients of the organization will benefit from the things that you bring to their table because ECS Limited is client focused in all that they do. To be effective with this answer, be sure to do your research on the clients at ECS Limited and think about how your experience will be beneficial for them.

      Ryan's Answer #1

      "As you can see from my resume, I have extensive experience in risk management in the healthcare industry. Having worked with some major players in the industry, your healthcare clients would benefit the most from the experience and solutions I could help provide them. Not to leave other industries out, I think my experience in the healthcare realm will also translate nicely to your clients in other areas of the private sector."

      Ryan's Answer #2

      "Having worked in accounting and tax law in a few different industries during my career to this point, I also have the unique experience of creating new organizational policies and procedures in my current role. In hearing more about this role, I think this experience would be very beneficial for your clients as I would be helping advise them in their practices and creating new policy would be crucial in that process."

  3. 3.

    Throughout your career, what types of roles and positions have you worked closely with and which roles are you most comfortable working with?

      A consultant role with ECS Limited may require you working with CEO's, Presidents and high executive leaders of organizations and your interviewer is ideally looking to hear that you have experience working with this level of leadership and that you are comfortable in that relationship. If you have experience working with this level, draw on your experiences to talk about how you'll be effective in a consulting role with ECS Limited. If you don't have direct experience working with this level of leadership, pull from your personality and your relationship building skills to project to your interviewer that you'll be comfortable in the consulting role.

      Ryan's Answer #1

      "Since graduating from college, you can see that I've been employed with my current organization for almost 12 years. In my role, I've grown into the VP of Engineering role. In this role for almost three years now, I get to work closely with our CEO and CFO on upcoming projects. I have regular weekly touchpoints with each leader. I've learned that they look to me for expertise and we have a great working relationship because I speak openly and honestly in my areas of expertise. They continually tell me that they appreciate my no bull approach with them. I think the clients here at ECS Limited will appreciate that about me as well."

      Ryan's Answer #2

      "Throughout my career, I've sat on different committees and led projects that involved our Senior Vice President and our Production Managers. I work really well with leaders at this level by speaking openly and honestly while asking a lot of clarifying questions. I regularly keep them updated on statuses of projects and communicating issues that may arise."

  4. 4.

    Talk about a time that your thoroughness in inspecting a construction site helped identify a critical issue. What did you learn from that situation?

      As a consultant overseeing major construction projects for clients, your inspection skills will counted on and be vital to the success of the clients of ECS Limited. Your interviewer is looking to hear that you are detailed in your inspection processes by having you talk about a time that your detail helped spot an issue and correct it before it was too late. Be sure to pull any lessons from that situation that you carry forward with you to this day that will help you in this consulting role.

      Ryan's Answer #1

      "With the current contractor that I work for, I am charged with final internal inspections of finished facilities. Being that a large portion of our business is new school construction, I take great pride in being thorough for the safety of the students and the staff. Last year, I flew to Kentucky to spend a few days onsite of a project that was finishing up. Upon inspecting the air conditioning unit and associated duct work, I noticed that the power supply was not sufficient enough for the main unit. Other inspectors may have quickly looked past this item as an oversight, but I immediately called in our project manager to have the issue taken care of the next day. I've found that the small things often get overlooked, so I take any time necessary on a site to go over every minor detail like this."

      Ryan's Answer #2

      "Having worked in residential construction for many years, I know the common areas where building mistakes can be detrimental to the home or building years down the road. Based on my experiences, I recently inspected a new home with several differing roof surfaces. The rain gutter system was putting all of the water into two spots and I knew this would cause major issues for the foundation of the house falling major rainfalls. To test my theory, I simply used a hose overnight to run water through the two main drainage areas to prove my point to the builder. Within days, the subcontractor was back onsite to reroute the gutter system to multiple exit points."

  5. 5.

    A key component to success here at ECS Limited is building solid relationships with new clients. How do you effectively get to know new people and lay the groundwork for a long lasting relationship?

      The fast paced world of business consulting requires the ability to build relationship after relationship with all of the clients that you will potentially be working with. For this question, your interviewer will be looking to gain insight into how you build relationships with new people from the first time you interact with them. In your answer, talk about how you gain and build trust with new people and explain how the little things in your initial interactions go a long way toward building long lasting working relationships.

      Ryan's Answer

      "I am a firm believer that success in any role I've played in my career was due in part to the relationships that I've built in those roles. Whenever I have the chance to work with a new colleague or a new customer, my approach is to create an initial connection with them to build trust. After that point, my interpersonal skills take over through active listening. I use my listening skills to learn about the motivating factors and needs of the person that I will be working with and this helps mold that respect and trust between us even more. I think this approach would be very critical in working with new clients on a regular basis here at ECS Limited and I'd love the opportunity to bring these skills to the table for you."

  6. 6.

    Talk about a time that you applied a new technology or new information to your work as an engineer?

      During your career as an engineer up to this point, you've likely had to learn and work with new technology or information that has improved the way that you perform your work. Ideally with this question, your interviewer is looking to see that you are flexible in working with new technologies and/or processes as you consults across different businesses and industries. Prior to your interview, think of an example of a time that showed your ability to be open to new ways of doing things through advancements in technology and talk about why this ability is important in a consulting role.

      Ryan's Answer #1

      "Having been an engineer for over 20 years, today's digital age has certainly altered the way that we work on a day to day basis and I've loved every minute of being on the forefront of these changes. In my current role, I am utilizing nanotechnology that wasn't available even five years ago to create UV resistant and waterproof glass that just wasn't able to be produced before. I'd love to help bring innovation to the clients here at ECS Limited in this consultant role."

      Ryan's Answer #2

      "As a manufacturing engineer by trade, I've worked with many of the recent advancements in robotic technology to help boost production output and quality. Last year, I helped implement a new production line for light bulbs that utilized a fully automated assembly process where machine tenders were operating all processes from a touch screen. The project required a lot of research and education for my engineering team and we all welcomed that with open arms."

  7. 7.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

      On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?

      Ryan's Answer #1

      "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."

      Ryan's Answer #2

      "I will rate myself an 8.5 because I consider myself a strong communicator. It is the foundation of all success in business. I am always striving to be a better communicator, so I leave the rest of the scale as an aspirational measure."

  8. 8.

    In your eyes, what makes a compliance program effective?

      The elements of a successful compliance program are plentiful and can range from sound policies/procedures to training/education and to having solid leadership in the area. However you answer this question, just understand there are no right or wrong answers as long as you speak passionately to your reasoning behind your answer. This may be a good time for you to bring up your strong suit when it comes to being successful in a consultant role with ECS Limited.

      Ryan's Answer #1

      "While an effective and organizational altering compliance program relies on many key factors, I'd say that the most important factor of all is an effective training program for front line employees. Compliance with laws and regulations starts with employees on the front line of any business and they need to be armed at all times with knowledge to do their jobs in compliance. During my career, the educational piece has been the most fun and exciting for me because of my ability to create effective and engaging training that employees learn and grow from. I'd look forward to bringing this the clients of ECS Limited."

      Ryan's Answer #2

      "From my own personal experience, the one thing that can make or break a compliance program is effective lines of communication. In today's digital world, many organizations work across multiple sites and from home offices and communication on new policies is imperative. With my current organization, we utilize many channels for communicating with employees. These channels include email, our intranet page and participation in department meeting calls. Utilizing all of these channels helps us ensure that we are reaching every employee with important information."

  9. 9.

    What roles are you comfortable assuming in working as part of a larger team?

      Coming to work for a consulting business requires the ability to work as part of a larger team on the projects you will be heading. Teamwork in this setting requires versatility and your interviewer will be looking to hear that you have that versatility in your answer to this question. Many times, you will be taking the bull by the horns and leading the way. Other times, you will be the worker bee researching behind the scenes. You may be tasked with being the organizer of projects behind the scenes as well. Make sure that you highlight your ability to be flexible when working as part of a team here.

      Ryan's Answer #1

      "I am really comfortable working in any role within a team and I think my experiences throughout my career demonstrate this well. At many times in my career, I've been the legwork of team operations and have easily taken direction on projects and been able to hit pre-established deadlines. As well, I've lead many projects and have shown my ability to lead others in a team effort and the ability to delegate tasks and set milestones for projects. If hired for this position, you can be rest assured that I have the ability to be a key team players with your clients in helping better their business."

      Ryan's Answer #2

      "From a very young age in my career, I've always been a natural leader in a team based environment. My excellent communication skills, honesty, critical thinking and decision making skills have proven time and time again that I can lead others in the most effective way possible. And while being a leader comes naturally to me, I can easily let others take the lead on projects."

  10. 10.

    How do you stay organized and on track when working on a long-term project?

      Working for ECS Limited in the role you are interviewing for will require an innate ability to manage projects from conception to final implementation. For this question, your interviewer will be looking to hear that you have the ability to maintain organization to meet deadlines and customer expectations. Talk about your personal methods for organizing project work and give any examples that you have of your methods being successful. In the consulting and advisory industry, customer satisfaction and word of mouth are integral to success and growth of a business and effective project management is key in satisfaction.

      Ryan's Answer #1

      "I really pride myself on my ability to multitask and my ability to stay organized in key in multitasking. For me personally, organization starts with using technology to my advantage and I do this through the use of my Outlook calendar and tasks functions. I take time each day to update my tasks and project work and use my ability to prioritize tasks to ensure that the right things are being worked on. In looking to bring these skills to long-term project work with your clients, staying organized and on task will be extremely important for the success of both ECS Limited and your clients."

      Ryan's Answer #2

      "In my work, the ability to stay organized and on track comes down to having a plan of attack for each project and keeping track of the plan as milestones are hit. If you are familiar with the program Trello, it really helps me organize all of the components of the projects that I work on and give me the ability to track who is doing what, what deadlines are coming and what milestones have been hit. But even with a great program like this, I always have the ability to re-prioritize due dates and new tasks as needed with any project."

  11. 11.

    In your point of view, what environmental issue will require the most attention in ten years?

      As you come to ECS Limited to interview, your interviewer has a pretty good understanding of your skills and abilities that you'll bring to the table by looking at your past work history and speaking to references. For this question, your interviewer is looking to hear your philosophical view on what you believe is the key environmental issue in ten years. Be sure to speak openly and honestly with what you feel is the key issue and focus your answer on why you believe it is important and give some ideas with how you feel it can be monitored and fixed.

      Ryan's Answer #1

      "To me, the availability of quality water on our planet will continue to be a major issue and if desperate measures aren't taken, it will continue to worsen as we move forward. Water is one of the key elements of survival in the human race and that's why I've dedicated a lot of my effort in my career towards wastewater treatment using nanotechnology."

      Ryan's Answer #2

      "I think to truly answer this question and all of the issues that face our field moving forward, we have to look at overpopulation of the planet and how we will deal with pollution, water and natural resource issues. Each year, global industrialization and expansion creates less and less natural areas on the globe and resources like forests are wiped out on a regular basis. There are many theories to tackling this issue and more research and education of the general public will be important."

  12. 12.

    What are some of the bigger energy sustainability projects that you've been a part of during your career or training?

      In looking to move to the consulting world at ECS Limited, your prior experience in energy sustainability projects will prove to be an asset for the clients that you will work with. Talk in detail to your interviewer about a major project or two that you were a part of. As you speak, be sure to reiterate that this type of project would be beneficial to clients that you will work with at ECS Limited.

      Ryan's Answer #1

      "With my current organization, I have traveled throughout central and South America to help design and build geothermal power plants for countries in dire need of efficient and environmentally friendly electricity. These projects have put me working with people from all over the world and I've learned so much great information that I can pass forward to the clients here at ECS Limited."

      Ryan's Answer #2

      "Solar energy has always been a passion of mine. I've had the opportunity to work with the installation of photovoltaic cells on the sides of large skyscrapers and the implementation of solar power towers in countries around the world. The power of the sun to create energy on earth is so powerful and I truly believe that our technology is just touching the surface of what we can harness. I would look forward to working with clients on new and exciting projects as we move into the future."

  13. 13.

    Our clients here at ECS Limited expect top notch work from our consultants. How do you ensure that your work is error free when conducting research and/or data analysis?

      While certainly an open ended question for you to talk about your detailed and thorough work, your interviewer is simply looking to hear that you have a plan for ensuring quality work each and every day you are on the job. Talk about the importance for providing accurate and reliable data and walk through any steps that you take to ensure that your work is error free. In the consulting world, the reputation of ECS Limited will rely on the accuracy of your work.

      Ryan's Answer #1

      "For me, ensuring accurate data and error free work starts in the data collection process. I always make sure that they type of data collected is well defined to avoid unnecessary data in the analysis. Then, quality work comes down to organizing data in the best fashion possible and cleansing the data regularly. I know some analysts overlook these second two steps a lot of times, but the fact remains that these two steps are often the biggest hurdles to providing quality measurements to those that need it most."

      Ryan's Answer #2

      "Organization is the main key to ensuring accurate and mistake free data analysis. My organization starts with setting a data collection strategy and asking the right questions to ensure that the data I am collecting is the right data. Oftentimes, analysts live and die by the idea that executing and getting things done as quickly as possible is the only way of data analysis. This couldn't be farther from the truth and as the old saying goes, proper planning prevents poor performance."

  14. 14.

    Part of our consulting business here at ECS Limited is advising clients on new technology and advancements in environmental engineering. When have you had to learn and implement new technology during your career?

      As a consultant, you must be well versed in changing technology in the environmental engineering field. As you answer this question, be sure to speak to your ability to both learn new systems/technologies while also being able to educate others on the advancements as well. If you have a particular time that you did this, be sure to let your interviewer know.

      Ryan's Answer #1

      "Over the last couple of years, my projects with major urban areas have incorporated roof gardens on buildings. Once believed to be incorporated in ancient Babylon, the rooftop gardens do a great job of absorbing CO2 and giving off oxygen while lessening the need for air conditioning in the buildings. During the process of learning about implementing the gardens, I trained many different contractors on our process for building and sustaining these gardens. I am very comfortable in the role of providing education to others and think I'd be a huge asset to the clients here at ECS Limited."

      Ryan's Answer #2

      "Having worked in the auto industry for many years, I feel very fortunate to have been a part of the design and implementation of the current electric cars that are on the market. As a leader of the program with General Motors, I was tasked with bringing new ideas to our design and engineering teams. I helped build great training programs for staff to help build buy-in to the new technology and to help put ideas into motion for new vehicles on the road."

  15. 15.

    We value diversity at ECS Limited. When have you worked amongst a diverse group of people?

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

      Ryan's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."

      Ryan's Answer #2

      "In my current role, I work alongside cross-functional teams regularly. Together, we manage our business and effectiveness. I enjoy the diversity component."

  16. 16.

    If you are hired for this position here at ECS Limited, what do you think the biggest hurdle for you would be from the start?

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  17. 17.

    How do you determine priorities when you have multiple projects due?

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  18. 18.

    In our world here at ECS Limited, our clients rely on real world analytical data versus assumptions and guesswork. What analytical skills would you bring to the table here for our clients?

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  19. 19.

    Talk about a time that you utilized a creative solution to help with an environmental issue on the job. What resources did you use to help make the creative solution a reality?

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  20. 20.

    How did you maintain a good relationship with your most recent boss?

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  21. 21.

    Talk about a time that you successfully educated another individual or group in your area of expertise. What made your educational experience effective?

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  22. 22.

    What factors would you consider when determining the feasibility of new engineering project as a consultant with ECS Limited?

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  23. 23.

    Part of our work here at ECS Limited entails obtaining buy-in from clients on energy conservation. How would you sell energy conservation ideas to clients?

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  24. 24.

    Would you say that you are a goal oriented person on the job? Why would you say that?

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  25. 25.

    In looking to make the move to an Engineering Consultant here at ECS Limited, how would you approach clients, and potential equal colleagues, as the expert in your field?

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  26. 26.

    What experience do you have in leading or overseeing the work of others? How will this be beneficial to ECS Limited if you are hired in a consulting role here?

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  27. 27.

    In this role with ECS Limited, working with regulatory bodies in many different industries will be imperative. What regulatory bodies have you reported to during your time working in compliance?

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