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Top 30 Dunn Bros Coffee Interview Questions

Question 1 of 33
As you know, we have a lot of competitors in this industry. Why do you want to work for Dunn Bros Coffee?
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Question 2 of 33
We are always looking for tomorrow's leaders at Dunn Bros Coffee. Tell us a little about your leadership qualities.
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How to Answer
The Dunn Bros Coffee interviewer would like to know what you consider to be strong leadership qualities, along with how you exemplify those. When describing leadership qualities, try to avoid general terms and give some unique ideas and examples where possible.

Answer Example
"Leadership is important to me, as it is to Dunn Bros Coffee. I have taken a few workshops and courses to improve my leadership skills this year because I want to continue to improve and be ready for more advanced leadership roles. My leadership qualities are best described as dedicated, attentive and motivating. I like to recognize my employees' small wins because that motivates them to continue achieving."
Answer Example
"I believe strong leaders are passionate about success - both theirs and others'. I like to think I have the ability to inspire others and that I act with honesty and transparency. I've been told that I have great patience when training others, and I try to be authentic, friendly and approachable so that others will want to follow me."
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Question 3 of 33
We greatly value open communication at Dunn Bros Coffee. Please rate your communication skills from 1-10 and tell us why you chose that particular rating.
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How to Answer
The Dunn Bros Coffee interviewer is checking for a couple of things here. First, how self aware are you? And second, how do you value good communication. Take this opportunity to give an objective description of your skills and how they mesh with company values.

Answer Example
"My current supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team also lets me know if I need to clarify anything. Based on this feedback from my current co-workers, I would rate my communication skills as an 8 out of 10. I'm definitely strong in this area, but still have room for improvement as I continue to grow as a leader and become more familiar with the Dunn Bros Coffee communication values. "
Answer Example
"I will rate myself an 8.5 because I believe in being clear, direct and up front with my co-workers. It is the foundation of all success in business. I am always striving to be a better communicator - to always be clear but kind - so I leave the rest of the scale as an aspirational measure."
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Question 4 of 33
We try to make sure all of our hires are good personality fits for Dunn Bros Coffee. How would you describe your personality?
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How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Be sure to point out how your personality is a good fit for the Dunn Bros Coffee culture.

Answer Example
"I would describe my personality as approachable, light-hearted and positive. I believe that, if asked, my colleagues and supervisor would say the same about me. I try to cultivate the kind of personality that makes customers feel at ease and comfortable so that they want to come back and spend time in my store."
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Question 5 of 33
Days can sometimes be stressful at Dunn Bros Coffee. How do you handle stress on the job?
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Question 6 of 33
Outside of work, what type of creative activities do you like to pursue? At Dunn Bros Coffee, we view our employees holistically and understand it's important for them to be passionate about things outside of work.
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Question 7 of 33
Having the right number of employees present to guide the customer experience is important at Dunn Bros Coffee. How many days were you absent from work last year?
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Question 8 of 33
At Dunn Bros Coffee, we believe that everyone has leadership capabilities. Do you see yourself a leader? When have you led a team?
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Question 9 of 33
List the top 3 skills that you have acquired in your last role, that will help you in this position with Dunn Bros Coffee.
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Question 10 of 33
At Dunn Bros Coffee, we rely on the integrity of our employees. On a scale from 1 to 10, how honest are you?
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Career Interviews at Dunn Bros Coffee

Assistant Manager
Baker
Barista
Manager
Shift Leader
Question 11 of 33
At Dunn Bros Coffee, we want our team members to be engaged and invested in our success. What causes you to feel dissatisfied on the job?
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Question 12 of 33
At Dunn Bros Coffee, we take having the right team members very seriously. Have you ever had to fire an employee? What were the reasons for their termination?
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Question 13 of 33
At Dunn Bros Coffee, we are looking for reliable employees who come to work on time. Do you have reliable transportation?
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Question 14 of 33
At Dunn Bros Coffee, we are committed to competitive compensation and benefits. What are your salary expectations?
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Question 15 of 33
If Dunn Bros Coffee called your favorite teacher or professor, how would he/she describe you?
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Question 16 of 33
How does this position with Dunn Bros Coffee fit into your career goals?
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Question 17 of 33
Where do you see yourself a year from now? How does this position at Dunn Bros Coffee support that vision?
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Question 18 of 33
We value industrious employees who can solve problems and get up-to-speed quickly at Dunn Bros Coffee. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
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Question 19 of 33
Have you ever come to Dunn Bros Coffee as a customer? Tell me about your experience.
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Question 20 of 33
At Dunn Bros Coffee we receive many applications on a daily basis. Why should we hire you?
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Question 21 of 33
Walk me through your coffee or other retail industry-related experience. Which role was your favorite, and why did you leave?
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Question 22 of 33
From your understanding of our job posting, what do you feel your primary duties will be with Dunn Bros Coffee?
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Question 23 of 33
What characteristics do you feel a good Dunn Bros Coffee barista will have?
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Question 24 of 33
At Dunn Bros Coffee we want to be the best in the coffee industry. What can we do to stay competitive?
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Question 25 of 33
At Dunn Bros Coffee we have very high standards when it comes to food safety. Have you ever taken any food safety or hygiene related courses?
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Question 26 of 33
At Dunn Bros Coffee we offer many corporate growth opportunities to our star employees. Where do you see your career with Dunn Bros Coffee taking you?
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Question 27 of 33
Thank you for spending your time interviewing with Dunn Bros Coffee. I realize I have asked you a lot of questions. Do you have any questions for me?
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Question 28 of 33
At Dunn Bros Coffee we have had previous concerns with employee theft. How would you handle it if you caught an employee stealing?
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Question 29 of 33
If a Dunn Bros Coffee customer complained that you gave them incorrect change, what would you do?
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Question 30 of 33
Are you familiar with the types of products that we serve at Dunn Bros Coffee?
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Question 31 of 33
At Dunn Bros Coffee we are open 7 days a week. We may schedule you for early mornings, evenings, weekends, and holidays. Are you able to offer flexibility in your schedule, or do you have restrictions?
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Question 32 of 33
At Dunn Bros Coffee, we believe in empowering our employees. Tell me about a time when you went above and beyond in the best interests of your company.
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Question 33 of 33
At Dunn Bros Coffee, we value accuracy and a job well done. How do you double check or proofread your work?
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About Dunn Bros Coffee

Dunn Bros Coffee is a franchise company of coffeehouses founded in St. Paul, Minnesota, in December 1987 by brothers Ed and Dan Dunn. The first store was opened on Grand Avenue in St. Paul, when Ed Dunn drove a pickup truck loaded with his refurbished 1950s Probat roaster from Portland, Oregon, to St. Paul in search of a good, underserved location.

The store's locations are primarily in the American Midwest, especially Minnesota, where there are 74 locations. In the last few years stores have also opened in Texas, Tennessee, Kansas, Nebraska, North Dakota, South Dakota, Wisconsin, Missouri, and Iowa. Dunn Bros Coffee is a franchise, and most stores are locally owned and operated. One distinguishing feature that separates Dunn Bros from most of its chain competitors is that at every traditional location the coffee is roasted right in the store, usually on a daily basis.

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