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Dunn Bros Coffee Interview Questions

33 Dunn Bros Coffee Interview Questions
Question 1 of 33
List the top 3 skills that you have acquired in your last role, that will help you in this position with Dunn Bros Coffee.
How to Answer
You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include capabilities that will potentially benefit Dunn Bros Coffee.

Answer Example
"In my last role, the top 3 skills that I acquired were customer service, stronger communication skills, and transaction handling. These were all new to me when I started, but with consistent practice and encouragement from my supervisor, my expertise and confidence grew. I believe these skills will be especially valuable for this position at Dunn Bros Coffee."
Answer Example
"My current role is my first leading a team. Through that experience, I've learned a lot about active listening, negotiation and conflict management. Those were new skills for me, and sometimes uncomfortable to learn, but I believe that makes me a much stronger leader and positions me well to join Dunn Bros Coffee at this level."
Answer Example
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Question 2 of 33
How does this position with Dunn Bros Coffee fit into your career goals?
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How to Answer
Is this particular position a good fit? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals.

Answer Example
"My primary goal in my career, as a barista, is to eventually work my way into a position where I will train new staff. I feel that Dunn Bros Coffee offers a strong path toward that goal, and I am excited about what this position has to offer. I am especially excited about Dunn Bros' commitment to employee development."
Answer Example
"My primary career goal is to find a position where I can stay long term. Because Dunn Bros Coffee has such a strong reputation for workplace culture and employee empowerment, it fits very nicely with my desires for a long-term fit. I look forward to what I can learn and accomplish here."
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Question 3 of 33
We are always looking for tomorrow's leaders at Dunn Bros Coffee. Tell us a little about your leadership qualities.
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How to Answer
The Dunn Bros Coffee interviewer would like to know what you consider to be strong leadership qualities, along with how you exemplify those. When describing leadership qualities, try to avoid general terms and give some unique ideas and examples where possible.

Answer Example
"Leadership is important to me, as it is to Dunn Bros Coffee. I have taken a few workshops and courses to improve my leadership skills this year because I want to continue to improve and be ready for more advanced leadership roles. My leadership qualities are best described as dedicated, attentive and motivating. I like to recognize my employees' small wins because that motivates them to continue achieving."
Answer Example
"I believe strong leaders are passionate about success - both theirs and others'. I like to think I have the ability to inspire others and that I act with honesty and transparency. I've been told that I have great patience when training others, and I try to be authentic, friendly and approachable so that others will want to follow me."
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Question 4 of 33
We greatly value open communication at Dunn Bros Coffee. Please rate your communication skills from 1-10 and tell us why you chose that particular rating.
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How to Answer
The Dunn Bros Coffee interviewer is checking for a couple of things here. First, how self aware are you? And second, how do you value good communication. Take this opportunity to give an objective description of your skills and how they mesh with company values.

Answer Example
"My current supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team also lets me know if I need to clarify anything. Based on this feedback from my current co-workers, I would rate my communication skills as an 8 out of 10. I'm definitely strong in this area, but still have room for improvement as I continue to grow as a leader and become more familiar with the Dunn Bros Coffee communication values. "
Answer Example
"I will rate myself an 8.5 because I believe in being clear, direct and up front with my co-workers. It is the foundation of all success in business. I am always striving to be a better communicator - to always be clear but kind - so I leave the rest of the scale as an aspirational measure."
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Question 5 of 33
We try to make sure all of our hires are good personality fits for Dunn Bros Coffee. How would you describe your personality?
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How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Be sure to point out how your personality is a good fit for the Dunn Bros Coffee culture.

Answer Example
"I would describe my personality as approachable, light-hearted and positive. I believe that, if asked, my colleagues and supervisor would say the same about me. I try to cultivate the kind of personality that makes customers feel at ease and comfortable so that they want to come back and spend time in my store."
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About Dunn Bros Coffee

Dunn Bros Coffee is a franchise company of coffeehouses founded in St. Paul, Minnesota, in December 1987 by brothers Ed and Dan Dunn. The first store was opened on Grand Avenue in St. Paul, when Ed Dunn drove a pickup truck loaded with his refurbished 1950s Probat roaster from Portland, Oregon, to St. Paul in search of a good, underserved location.

The store's locations are primarily in the American Midwest, especially Minnesota, where there are 74 locations. In the last few years stores have also opened in Texas, Tennessee, Kansas, Nebraska, North Dakota, South Dakota, Wisconsin, Missouri, and Iowa. Dunn Bros Coffee is a franchise, and most stores are locally owned and operated. One distinguishing feature that separates Dunn Bros from most of its chain competitors is that at every traditional location the coffee is roasted right in the store, usually on a daily basis.