Department of Social Services Mock Interview
Practice 30 Department of Social Services interview questions covering case management, ethics, and client advocacy.
Question 28 of 30
What kinds of clients do you find the most difficult to work with and why?
Example Answer
Why the Interviewer Asks This Question
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I think those who are the most difficult to work with are those who have a deeply seeded distrust of those in our profession. They often want and need our help, but are blinded by this distrust, they make it very difficult to deliver the assistance they require. This can be very difficult when facing this situation."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
What they're seeking to learn from this question is how you manage your stress when encountering challenging individuals, and your general attitude towards your work. They are also keeping an eye out for any red flags, such as derogatory remarks indicating bias or prejudice against any particular demographic. This will clue them in to your level of cultural competence, as well as how adept you are at performing the basics of your job, across all situations.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Answer with positivity and acknowledge the struggles you've witnessed or encountered on the job. Demonstrate an inherent understanding of how being destitute, underprivileged, or battling physical or mental health issues can contribute to a person's situation, and how those individuals may react to external influences on their situation. Remain objective and universally balanced while delivering your answer. This will help you come across as objective and emotionally grounded in your work.
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