Steer clear of trying to commiserate with your interviewer on the more negative aspects of the job. It may be tempting to talk the talk in the ways in which you've commiserated with your peers. Be objective. Do research on the benefits or the welfare systems, the areas that work, and those that don't. Ultimately, focus on how it is intended to benefit those in underprivileged situations. These situations are rarely this or that, but more so fall into a gray area. Representatives of The Department of Social Services are often exposed to only a portion of the population of individuals on Welfare. So avoid blanket statements when answering this question.

"I think the principles on which it was built are noble. I also think it is polarizing politically, and effort has been made over the last century to dismantle the welfare system, which in many ways has made its operations problematic. There are a massive number of people in our country who we never encounter who benefit greatly from the system. There are also those who are troubled and benefit, and there are those who abuse the system. One cannot judge the welfare system based on any case or any demographic. It's nuanced."