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Defence Construction Canada Interview
Questions

31 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 31

What are your salary expectations?

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Defence Construction Canada Interview Questions

  1. 1.

    What are your salary expectations?

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

      Rachelle's Answer #2

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

  2. 2.

    What kind of people do you enjoy working with?

      Culture fit is a critical factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.

      Rachelle's Answer #1

      "I best enjoy working with individuals who are driven, positive, energetic, and take accountability for their work. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues."

      Rachelle's Answer #2

      "Some other great characteristics of co-workers:

      - Encouraging
      - Helpful
      - Engaged
      - Positive
      - Hard-working
      - Punctual
      - Reliable"

  3. 3.

    At Defence Construction Canada we value continued education and training. Tell me about your education.

      The interviewer wants to know how your education has prepared you for this job. A few highlights you can focus on are some of the relevant topics you learned about while attending your courses. How will they help you in this new role? What were some of the most exciting things you learned?

      Some ideas for you:

      - If you have experience working on group projects, share how you improved your listening and communication skills when working on a challenging project.

      - If you learned a new type of software or how to work a kind of equipment you will need to know in this new job, talk about what you know and how you will apply this new knowledge.

      While attending post-secondary studies, you likely learned some core skills that would be transferable to any position. Think about what you learned in your highest levels of education and how that knowledge applies (or will apply) to your work. Some of these skills could include:

      - Time Management
      - Creative Thinking
      - Proposal Writing
      - Public Speaking
      - Presentation Building
      - Independent Learning
      - Academic Research
      - Self-Motivation

      Rachelle's Answer #1

      "I am a big believer in post-secondary education. It adds a lot of value to those newer to the workplace. My post-secondary education was in Communication and Journalism. The courses in this program helped me to develop stronger business relationships through professional correspondence. I also learned persuasive writing skills which have proven to be incredibly helpful when working on client proposals, and in negotiations."

      Rachelle's Answer #2

      "I have a B.A. in English and Spanish. I graduated with a 4.0 from ABC College, and I also worked full time while going to school, so I not only learned in my courses but also learned a lot of time management skills and how I work best under some degree of pressure. Academically, I refined my writing skills as well as gave a keynote presentation to several hundred attendees, thereby working on my public speaking and presentation skills."

  4. 4.

    Looking at your resume, it seems there are certain skills necessary for this position that do not stand out. How do you think you will be able to compensate for these missing skills?

      Most job descriptions will have a long list of requirements. Hiring managers are aware that, to find a candidate that checks ALL of the boxes, can sometimes be impossible. If you are missing some of the "nice to have" or even the "must have" skills listed in the job description, do not fret! Be open about your shortcomings and discuss with the interviewer how you plan to compensate for those.

      Rachelle's Answer #1

      "nice to have"

      Rachelle's Answer #2

      "I bring full dedication to learning, and mastering, any skills I do not currently have. I will compensate for any lacking skills through additional research. Also, I am happy to take any coursework that you feel would help."

  5. 5.

    At Defence Construction Canada we provide services to a wide range of businesses. Which industry or business type do you have the most experience with?

      In the commercial services industry, your experience with clients may be widespread. Talk to the interviewer about any particular industry to which you may have more exposure. If you have a specialty - now is the time to discuss your expertise. Whether you have experience in the same industry as Defence Construction Canada, or not, be sure to appear confident in your capabilities.

      Rachelle's Answer #1

      "I understand that the majority of business that is coming to Defence Construction Canada is related to XYZ. I have about four years of dedicated XYZ experience. The remainder of my work experience is with a wide range of clients and industries. I feel that these experiences have equipped me very well for a position such as this."

      Rachelle's Answer #2

      "I have the most experience in the manufacturing industry. Approximately 15 years, in fact. I believe this experience will benefit me in this role with Defence Construction Canada because I am well versed in best practices and manufacturing protocols."

  6. 6.

    Sometimes the services and packages offered at Defence Construction Canada can be confusing to new clients. How do you explain complicated concepts to those who may not understand?

      The interviewer wants to know that you are capable of explaining complex ideas without being condescending to your co-workers or talking over their heads. Give the interviewer an example of how you break down information to make it more easily digestible for the average person.

      Think of a presentation about a complex topic, as a proposal to solve a challenging problem. The solution may seem obvious to you, but everyone else in the room is scratching their heads trying to figure out what you're talking about. When you can define key terms and phrases to make them more relevant to your audience, you have skill! Not everyone can do this.

      Prepare an example that demonstrates your communication skills and your ability to convey complex information in easy to understand terms.

      Rachelle's Answer #1

      "I find that when there is a complicated concept to teach, visual aids are always the way to go. Did you know that 65% of people are visual learners and that presentations with visual components are 43% more persuasive? I took a course on creating effective info-graphics and will often implement those in my presentations."

      Rachelle's Answer #2

      "I use the K.I.S.S method...Keep it simple, silly! If you cannot explain it simply, you do not understand it well enough. I recently rolled out a complex compensation plan with many anomalies. I took the approach to share a broad overview and provide detail for reference. I often try to make analogies or share complex information in the form of a story."

  7. 7.

    We value diversity at Defence Construction Canada. When have you worked amongst a diverse group of people?

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

      Rachelle's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."

      Rachelle's Answer #2

      "In my current role, I work alongside cross-functional teams regularly. Together, we manage our business and effectiveness. I enjoy the diversity component."

  8. 8.

    Customer service is our top priority at Defence Construction Canada. What is your customer service philosophy?

      Because Defence Construction Canada puts so much effort into their customer service reputation, the interviewer needs to be confident that your customer service values align with theirs. Be sure to research the Defence Construction Canada website and take note of any keywords they use when it comes to their customers. Match your language with theirs.

      Rachelle's Answer #1

      "I noticed on your website that you put a lot of value into your customers by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, customer service goes beyond friendliness and efficiency. You need to understand your customer's business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."

      Rachelle's Answer #2

      "As overused as this phrase may be, 'Service with a smile' has always been my customer service philosophy. Very few people can resist a great smile and a friendly interaction! Friendliness warms customers up, makes them more inclined to work with you, and also diffuses a conflict quickly."

  9. 9.

    At Defence Construction Canada we have many local competitors. In your opinion, what makes us stand out from the crowd?

      It is crucial that you research Defence Construction Canada before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some favorite review sites to get an idea of what the public is saying about Defence Construction Canada vs. their local competitors. Keep your answer positive and complimentary.

      Rachelle's Answer #1

      "After researching Defence Construction Canada online, I found that you stand out from the many ways that you give back to your community. On the Defence Construction Canada website, as well as third-party review sites, people are talking about the charitable contributions and generosity coming from Defence Construction Canada. These factors make your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."

      Rachelle's Answer #2

      "I believe that Defence Construction Canada has superior services and products. Your competitors seem to scratch the surface with some, but your offerings are so much more robust."

  10. 10.

    Due to the nature of Defence Construction Canada business and services we may ask that you complete a full background check. Are you willing to comply?

      Many companies will ask for a background check before employing you. This due diligence could include a criminal record check, a credit check, a drivers' abstract, and education verification. The request will vary from company to company so you should always be prepared to comply with all requests. If there is a mark on your record, this is the best time to disclose that information.

      If you have a clean record: "I can fully understand why Defence Construction Canada would need to conduct background checks on all potential employees. I have a squeaky clean record and am happy to comply with any of your requests."

      Rachelle's Answer #1

      "I can fully understand why Defence Construction Canada would need to conduct background checks on all potential employees. I have a squeaky clean record and am happy to comply with any of your requests."

      Rachelle's Answer #2

      "If you have a mark on your record: "I can fully understand why Defence Construction Canada would need to conduct background checks on all potential employees. I did have a charge against me approximately six years ago for a DUI. I have gained my drivers' license back since then, but I thought I should disclose that to you ahead of time."

  11. 11.

    We have a wide range of services at Defence Construction Canada. Have you ever used any of our services?

      The interviewer wants to know that you are well aware of the services offered at Defence Construction Canada. Have you used them previously? Discuss with the interviewer any exposure you have had to the company. Keep your response positive and lighthearted.

      Rachelle's Answer #1

      "I have not personally used your commercial services; however, I have friends who have used Defence Construction Canada for their business needs and their reviews were always positive!"

      Rachelle's Answer #2

      "I have been a customer of Defence Construction Canada before, yes! The services I used were A, B, and C. My experience here was very comfortable, and everyone was professional. This experience is one of the reasons why I applied for this role. I want to work for a company that has high standards, and I know first hand that you do!"

  12. 12.

    Many of the management and higher level roles with Defence Construction Canada require a Degree in Business or similar. Please walk me through your post-secondary education.

      Your post-secondary background is on your resume; however, the interviewer is asking for you to go into further detail on your experience. This is a great time to brag a little bit about any scholarships, awards, or accolades you may have received during your post-secondary studies. Be sure to discuss how your education has prepared you for a position with Defence Construction Canada.

      Rachelle's Answer #1

      "I would be thrilled to be considered for a management level position with Defence Construction Canada. Although I do not have many years' experience in this type of position, I do have a Bachelor of Arts in Business Management from Walden University online. I graduated with a 3.6 GPA. I am very proud of this grade because I worked full time during my studies and still graduated top of my class."

      Rachelle's Answer #2

      "If you do not have a formal post-secondary education: "I did not have the opportunity to attend University; however, everything that I have learned on the job has been incredibly valuable. I would be thrilled to join your management team down the road so if you feel there are gaps in my knowledge, I would be happy to consider attending any required classes or workshops."

  13. 13.

    At Defence Construction Canada we seek to hire those who think outside the box. When was the last time you made a suggestion for workplace improvement? What was the outcome?

      The interviewer would like to know if you are an engaged employee; offering suggestions and providing more profound thought when it comes to processing improvement in the workplace. Give an example of a time when you suggested an improvement in the workplace. It can be big or small! Did anything significant come out of your suggestion?

      Rachelle's Answer #1

      "Last year I made a recommendation for our office to incorporate a recycling program. We were going through a lot of single-use coffee pods. It bothered me how wasteful it all seemed. I presented a spreadsheet to my supervisor comparing the single-use pods vs. investing in a built-in coffee machine. The savings over two years were significant, and my boss has now presented my idea to our head office. It feels nice to be heard in the workplace, so I continue to keep my eyes out for opportunities for process improvements."

      Rachelle's Answer #2

      "I made some recommendations for change in our CRM system. The suggestions were surrounding how items received documentation and how outstanding tasks became highlighted. Our head office made the changes and a lot of people in our office commented on how much they liked the changes."

  14. 14.

    Defence Construction Canada values philanthropy and community giving. How do you choose to give back to others?

      The interviewer would like to know that you are socially responsible and a team player - even outside of the workplace. Your answer can be as simple as babysitting your grand-kids every Sunday, to a standing-volunteer gig, to charitable contributions.

      Rachelle's Answer #1

      "I work a lot but, when I do have free time, I spend that with my grand-kids. It helps to give my son a bit of a break as he is a full-time single dad. In addition to this, I volunteer at the local drop-in center every Christmas to help feed the homeless. Giving back is very important to me."

      Rachelle's Answer #2

      "Volunteering and charitable acts are important to me. I spend time volunteering at the local drop-in center every Sunday."

  15. 15.

    At Defence Construction Canada, our primary work is to cater to other businesses. What do you foresee as the biggest challenge working in the commercial services industry?

      Working in the commercial services industry can be challenging for a few reasons. You are working with businesses who have tight deadlines, varying business hours, and multiple departments with different needs. Briefly talk to the interviewer about the challenges you foresee in this role with Defence Construction Canada. Remain positive and complete your answer by commenting on your abilities to meet these challenges.

      Rachelle's Answer #1

      "This position sounds very exciting, and I understand that all roles come with their challenges. If I had to comment on potential challenges, I think the biggest one will be to learn this new industry and the language that comes with communicating with your clients. I am confident; however that I will meet your expectations as I am a quick and diligent learner."

      Rachelle's Answer #2

      "As in many industries, I believe that the biggest challenge in business is competing with all of the global e-commerce based organizations. They have less overhead and thus, can offer lower pricing. With that said, I do believe that Defence Construction Canada does a great job when it comes to building value for your customers."

  16. 16.

    We value accountability at Defence Construction Canada. If a customer sent a formal complaint about an interaction with you, how would you handle it?

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  17. 17.

    Do you fully understand what we do at Defence Construction Canada?

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  18. 18.

    When have you contributed to an effort to obtain a corporate goal?

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  19. 19.

    At Defence Construction Canada, we look to hire those who will be a long term fit. Where do you see yourself 5 years from now?

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  20. 20.

    How did you maintain a good relationship with your most recent boss?

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  21. 21.

    Tell me why you are the right fit for Defence Construction Canada, and this position.

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  22. 22.

    Rate your communication skills from 1-10 with proper examples backing your given rating.

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  23. 23.

    Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?

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  24. 24.

    Outside of work, what type of creative activities do you like to pursue?

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  25. 25.

    How do you determine priorities when you have multiple projects due?

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  26. 26.

    Tell me about a time when you used good judgement and logic to solve a problem.

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  27. 27.

    Tell me about a time when you took charge of a meeting. Was the outcome a positive one?

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  28. 28.

    As a manager, who has been your greatest influence? A person that has defined what type of leader you wish to be.

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  29. 29.

    If you had $50,000 to build your own business, what would you do?

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  30. 30.

    When a problem arises, what is your first reaction?

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  31. 31.

    Strong time management is important at Defence Construction Canada. How do you manage your time, even on the busiest days?

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