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Debswana Diamond Company (Pty) Ltd Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

When have you made a mistake delegating tasks to your team members?

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Debswana Diamond Company (Pty) Ltd Interview Questions

  1. 1.

    When have you made a mistake delegating tasks to your team members?

      Being able to delegate to your team correctly is a critical part of successful management. Talk to the interviewer about a time that you have appointed in error. Be sure to discuss how you repaired the mistake.

      Rachelle's Answer

      "Earlier in my career I would delegate tasks at random, thinking that everyone had the skills to complete any company-related task. I found that these employees would procrastinate on these tasks if they seemed overwhelming or if they did not understand them. After a bit of time, and some learning, I began to delegate based on personality type and skill-set. This method proved to be much more effective, and I follow this delegation style to this day."

      Rachelle's Answer

      "I am usually cautious when delegating tasks because putting the wrong person in the wrong function can be a dangerous, and expensive, mistake. A few years ago I put an employee on the incorrect piece of machinery, thinking that he was certified in operating that bit of equipment. I am now sure to double check credentials before delegating."

  2. 2.

    How do you define success?

      What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Debswana Diamond Company (Pty) Ltd.

      Rachelle's Answer

      "I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek."

      Rachelle's Answer

      "I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success."

  3. 3.

    Tell me about the most challenging problem you have encountered in your professional career.

      Everyone has had their share of challenges in their career. The interviewer knows that you are not perfect; however, they need to know that you can professionally overcome work-related roadblocks.

      Maybe you had a significant project that almost went sideways. Perhaps you had a conflict in the workplace that you could have handled more professionally. Explain your approach to resolving the issue and be sure to highlight the steps you took to reach that resolution.

      Rachelle's Answer

      "The most challenging problem I have encountered in my professional career was with my most recent employer. I had an incredibly important project that made up the majority of my annual budget. The client was challenging to work with as he was rarely available for comment, due to extensive international travel. I needed this deal to work out so, for the 6-month span of the project, I made my work hours reflect his time zone. This allowed us to communicate via Skype on a daily basis. This meant a fair share of late night and early morning calls for me! It was a sacrifice; however, I would do it again. I understand that sacrifices need to be made for successful outcomes to happen."

      Rachelle's Answer

      "The most challenging problem that I encountered in my career was when my former company experienced a major merger. It was a lot to adjust to but, after some time, I was able to get a good pace again."

  4. 4.

    Debswana Diamond Company (Pty) Ltd seeks to hire those who are up to date on the industry. Our industry is a competitive one with policy changing frequently. How do you keep up with industry trends and policy changes?

      The interviewer is seeking for proof that you have a genuine interest in their particular industry. When you have a real interest in a topic, you will spend time dedicating yourself to grow your knowledge base.

      Discuss with the interviewer a couple of ways that you keep yourself updated on industry trends and policy changes. It's also a great idea to ask the interviewer about the ways they keep prefer to stay on top of industry topics. You never know what other resources are out there and you may learn something new!

      Rachelle's Answer

      "There are many great resources dedicated to the metals and mining industry. At the moment, my favorite resource is miningmagazine.com. I visit their website frequently and also subscribe to their blog. What is your favorite resource for industry related news?"

      Rachelle's Answer

      "I subscribe to a variety of print, and online, publications such as Mines to Markets, Mining Global and Cobalt News. Could you share with me some of your favorite resources? I always like to learn about new industry resources."

  5. 5.

    Debswana Diamond Company (Pty) Ltd likes to bring out the best in our employees. What type of manager brings out the best in you?

      The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Some individuals prefer a close working relationship with a lot of accountability while others prefer space and autonomy. If you are unsure of the management style at Debswana Diamond Company (Pty) Ltd, try to leave your answer as open as possible. You can certainly ask the interviewer to describe their management style.

      Rachelle's Answer

      "I have worked with a wide range of personalities and management styles with great success. If I could express a preference, I feel that I perform best in an independent and autonomous environment. Can you describe the management style here?"

      Rachelle's Answer

      "I work best with managers who are patient, like to teach and are clear communicators. Because I am newer to my career, I do hope to work for a manager who can mentor me."

  6. 6.

    Do you consider yourself a patient person? How do you increase your patience level in challenging situations?

      The interviewer would like to know if you consider yourself a patient individual. Impatience can cause a lot of stress and anxiety in coworkers, so it is imperative that you can showcase your ability to remain patient and professional in workplace situations.

      Patience is indeed a virtue but can be challenging to maintain when it seems that situations continue to push your buttons. Show the interviewer that you possess the ability to keep your cool in challenging conditions.

      Rachelle's Answer

      "I do consider myself a patient person. I would rate myself an eight /10 for patience because I certainly have room to grow, but I do have a very long fuse. If I need a boost of patience in a challenging situation, I will take a step away, count to 10 and then return to the situation. I recently read a book, 'The Power of Patience' by M.J. Ryan which also gave me some excellent new methods for coping with stress."

      Rachelle's Answer

      "I was once working with a group that could not quite get along, and it tested my patience a bit because it prevented us from staying on track and focusing on the goals. I went above and beyond in helping the group get along by scheduling lunches as a team and helping to mediate situations that needed it."

  7. 7.

    Social responsibility is important to us. In your opinion, what is the best environmental effort Debswana Diamond Company (Pty) Ltd has launched in the past 3 years?

      The interviewer wants to see that you have a keen interest in what they do at Debswana Diamond Company (Pty) Ltd and that you're up to date on their latest company news and efforts.

      Visit the Debswana Diamond Company (Pty) Ltd website or Google the company name to see what you can find in regards to their latest environmental efforts. Keep your answer brief and complimentary. It's okay to ask the interviewer some questions on their environmental initiatives as well. This inquiry could be a great way to start a meaningful conversation.

      Rachelle's Answer

      "I like that Debswana Diamond Company (Pty) Ltd takes social and environmental responsibility so seriously. In my opinion, the best environmental effort that this organization has made in the last few years would be the mine land restoration program that you rejuvenated in 2015. Which environmental effort are you most proud of?"

      Rachelle's Answer

      "Your organization has many great efforts focused on environmental sustainability. I would say that the most impressive efforts I have seen from your organization are the reduction of your energy and water consumption while maintaining a focus on minimizing land disturbance."

  8. 8.

    What sources do you look to when you need to solve a complicated problem?

      The interviewer wants to know that you can think outside the box, or even ask for help when you are stuck on a complicated problem.

      Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem.

      Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.

      Rachelle's Answer

      "When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."

      Rachelle's Answer

      "If there's a complicated problem, I'll write out what I think the possible solutions would be, and make a note of what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise as a result of each choice. Also, I am always open to input or suggestions from those with more experience than I and look to my mentors, their experience, and the training resources, as well as potentially talk the problem out with coworkers or my boss."

  9. 9.

    At Debswana Diamond Company (Pty) Ltd we put safety first when it comes to our employees and the handling of our products. How important is safety to you?

      Assure the interviewer that you are as concerned about safety as they are. In which ways do you put safety first? Talk about the importance of security in the workplace.

      Rachelle's Answer

      "One of the reasons why Debswana Diamond Company (Pty) Ltd stands out to me as a potential employer, is your dedication to workplace safety. I feel that safety should be the number one consideration in this industry. It determines employee engagement, company profitability, and ensures a strong industry reputation."

      Rachelle's Answer

      "Safety is of utmost importance to me! I take regular precautions in the workplace, and I continue to attend safety training while keeping my tickets and certifications valid."

  10. 10.

    In your opinion, why is our industry a fundamental one?

      Employees who see value in their company, and industry, are going to be happier and stay longer. The interviewer is looking for your opinion on why the metals and mining industry is an important one. Show the interviewer that, if hired by Debswana Diamond Company (Pty) Ltd, you would have a sense of pride in what they do.

      Rachelle's Answer

      "I strongly believe that the metals and mining industry provides an excellent boost in the economy; especially in those regions and states where mining activity is concentrated. Minerals and metals are what make nearly everything we have so without this type of mining, many of the products we know and love would not exist."

      Rachelle's Answer

      "I believe the biggest reason why mining is necessary is that minerals and metals can rarely be substituted for anything. They are vital to our everyday lives. If mining stopped, we would not have other resources for some of the most important things we use every day."

  11. 11.

    At Debswana Diamond Company (Pty) Ltd we understand that our industry can be a volatile one. In your opinion, what is the outlook for the metals and mining industry in the next year?

      The interviewer wants to see that you have a keen interest in the industry and that you are up to date on some of the challenges and wins that Debswana Diamond Company (Pty) Ltd may be facing. You do not need to give an incredibly long and drawn out answer but be sure to highlight a couple of interesting points.

      Wrap up your response by asking the interviewer their personal opinion on the outlook for the industry. This question from you could start an insightful and helpful conversation

      Rachelle's Answer

      "I read in an article a short time ago that mining was one of 2016's best performing sectors despite a slow start to the year. Citi analysts are predicting another solid year. How do you feel the outlook will be for this industry in the years to come?"

      Rachelle's Answer

      "Although the prices for many commodities have declined over the years, I feel that we will be bouncing back again very soon. According to the Financial Post, 2018 is going to be a solid year for the metals and mining industry."

  12. 12.

    At Debswana Diamond Company (Pty) Ltd we take every step possible to be a leader in our industry. In your opinion, who are our competitors and what sets us apart from them?

      It is incredibly important to research the company before your interview. You should learn who the company's competitors are. Discuss your findings with the interviewer and be sure to speak highly of Debswana Diamond Company (Pty) Ltd while answering this question.

      Rachelle's Answer

      "I have researched Debswana Diamond Company (Pty) Ltd and see that you truly are an industry leader in the metals and mining arena. From my research, I believe what sets you apart is your incredible dedication to safety, and to the environment."

      Rachelle's Answer

      "From my understanding, your biggest competitors are companies A, B, and C. I believe that Debswana Diamond Company (Pty) Ltd is different because you put safety above all else. Your public safety records are impressive, and I am excited at the possibility to join such a responsible company."

  13. 13.

    What do you know about corporate governance practices in the metals and mining industry?

      The interviewer wants to understand the depth of your experience and knowledge when it comes to rules of engagement in the metals and mining industry. Show the interviewer that you have exposure to corporate governance but avoid giving a long-winded answer. Briefly state the level of exposure you have had with each industry related company on your resume.

      Rachelle's Answer

      "Corporate rules and practices were governed heavily in my last three positions. In all three positions, our Board of Directors created Corporate Governance guidelines that strongly supported the integrity of our operations. I believe Corporate Governance practices always need to be in line with the stockholders' best interests. Corporate Governance should also provide oversight of the company's accounting and financial reporting processes."

      Rachelle's Answer

      "As I am new to this industry, I do not have a vast amount of knowledge when it comes to corporate governance. With that said, I have started to study these, using government websites as a resource. If you have any suggestion for me on what to study, I am very open to suggestions."

  14. 14.

    Debswana Diamond Company (Pty) Ltd is committed to transparency, whether that means full disclosure to our board, the government, or audit committee. Do you consider yourself a transparent and honest individual?

      Assure the interviewer that you are an honest individual who will respect the values and environment created at Debswana Diamond Company (Pty) Ltd. When a question like this is asked of you, it's a great idea to offer up your references as well.

      Rachelle's Answer

      "I consider myself honest, and quite a transparent individual. I believe it is always best to have your intentions and desires known. In turn, I appreciate my employer being honest with me. I have prepared some references for you, and I'm confident they will speak to my honest character as well."

      Rachelle's Answer

      "I am told quite often that I am an honest and trustworthy individual, and you will be able to hear that directly from my supervisor when you call for a reference. I hold honesty and trustworthiness as fundamental virtues."

  15. 15.

    Every step counts for a successful project so at Debswana Diamond Company (Pty) Ltd we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management or environmental affairs?

      Assure the interviewer that you come equipped with the knowledge level appropriate for this position. If you do not have a post-secondary education, then be sure to make a statement regarding your ability to perform the tasks required of you for this role with Debswana Diamond Company (Pty) Ltd.

      If you have project management or environmental related post-secondary education: "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate product needs, and put safety at the forefront of a project."

      Rachelle's Answer

      "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate product needs, and put safety at the forefront of a project."

      Rachelle's Answer

      "If you do not have project management or environmental related post-secondary education: "My formal education related to environmental affairs is limited; however, I bring 15 solid years' experience in the industry. My knowledge level is healthy, and I am confident in my ability to surpass your expectations."

  16. 16.

    How do you like to be recognized for your accomplishments?

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  17. 17.

    How has your current job changed over the years?

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  18. 18.

    We are looking for a long term fit at Debswana Diamond Company (Pty) Ltd. Where do you see yourself five years from now?

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  19. 19.

    Strong communication skills are important for any role with Debswana Diamond Company (Pty) Ltd. Rate your communication skills from 1-10.

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  20. 20.

    Considering your background is in an industry different from Debswana Diamond Company (Pty) Ltd, what skills and characteristics do you have that qualify you for this industry?

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  21. 21.

    We believe in giving Debswana Diamond Company (Pty) Ltd employees honest, open, and regular feedback. What feedback did you receive at your last job?

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  22. 22.

    How often do you discuss work with your colleagues in order to think up new systems and styles of working?

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  23. 23.

    What decisions did you routinely make in your last position?

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  24. 24.

    Integrity is a key value at Debswana Diamond Company (Pty) Ltd. When have you shown great integrity at work?

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  25. 25.

    Give me an example of a time when your communication style helped you to be a more effective leader.

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  26. 26.

    What is your personal mission statement?

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  27. 27.

    What steps do you take when you have to make an immediate decision and you do not feel you have all the relevant or necessary information?

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  28. 28.

    What is your current salary?

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  29. 29.

    If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?

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  30. 30.

    Are you applying for any other jobs?

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