Cleveland Clinic Registered Nurse Mock Interview

Practice 30 Cleveland Clinic RN interview questions covering patient care excellence, Caregiver Promise values, and clinical scenarios.

Question 27 of 30

Tell me about a time a breakdown in communication caused an error.

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Jaymie Payne
Jaymie Payne

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.

When patients have a multidisciplinary team of providers, communication breakdowns resulting in errors can happen from time to time. Think about all the steps in a patient process, from intake, admission, assessment, physician orders, transfers, medications, charting and documentation, discharge, etc. Give an example to demonstrate to the interviewer that when an error occurs, you can take ownership, find the root cause, overcome it, learn from the mistake, correct it, and even prevent it from happening in the future.

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