Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Celcom Axiata Berhad Interview
Questions

29 Questions and Answers by Rachelle Enns
Updated September 10th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Business     Communication Services    

Question 1 of 29

Tell me about a time when your communication skills greatly benefited your team.

How to Answer
Answer Example
Second Answer Example
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Sales
Marketing
Electrical Technician
Line Worker

Answer Examples

1.

Tell me about a time when your communication skills greatly benefited your team.

Strong communication skills are required to be an effective leader. How have your communication skills helped your team in the past, and how will they help the team at Celcom Axiata Berhad?

Rachelle's Answer #1

"There's a lot of great research available showing that teams that communicate well are able to complete projects in a quicker and more efficient way than those who don't communicate well. They also are more accurate in their work. This is the kind of teamwork I try to encourage among my colleagues - I believe in regular touch-base appointments - both for the whole team and for individual members - plus regular written communication that can be archived and accessed at a later date for clarity."

Michelle's Answer #2

"Communication is so important within an organization, especially when it comes to implementing major initiatives. We recently rolled out a large organizational change at my company, and I took a transparent approach to communication throughout the process. I asked my team for feedback and buy-in early in the process. We discussed some challenges that could be expected and how to mitigate them, so the team felt well-prepared. When the time came to roll out the change, there were very few surprises and the transition was surprisingly smooth."

2.

We like to empower our employees here atCelcom Axiata Berhad. Tell me about a time when you undertook a project that demanded a lot of initiative.

This interview question allows you to demonstrate your ability to be a self-starter. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Be sure to also emphasize the outcome.

Rachelle's Answer #1

"We recently had a major inventory count requested of us by the corporate head office. At the time, our manager was away on vacation. No one quite knew where to start or who should take the lead. I took the initiative to lead my co-workers through the inventory project. I taught myself the tracking software in a short amount of time and created a schedule so that everyone knew what was expected of them, and we completed the project three days ahead of schedule! It was a great success."

Michelle's Answer #2

"We recently switched over our entire leadership team at the same time we were updating our team's compensation plan, so it was a lot of organizational change for the team to process. I took the initiative to manage the culture during this time by reaching out to all associates individually to gain their feedback on what compensation they would like to see in our change. I explained some possible options and gained their feedback on the new leadership team. This, on top of my day-to-day responsibilities, demanded strong time management skills, organization and initiative. However, I was able to guide our associates through a seamless compensation transition while gaining strong feedback on leadership changes."

3.

At Celcom Axiata Berhad, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?

Interviewers want to hear that you have experience teaching or mentoring other employees one-on-one. You may have taught a new hire all of your department's standard processes. Perhaps you taught a long-standing employee how to use Excel. You may have mentored an employee who was struggling to hit monthly goals. All of these scenarios are great examples to draw on.

Rachelle's Answer #1

"I have always enjoyed the opportunity to teach or mentor my colleagues. For example, last month our company introduced a new module in our SAP system, and I could see that one of our team members was having some trouble with the new module. I was familiar with it already, so I offered to help him. We spent his lunch hour for the next three days working on it. He eventually perfected his interaction with the module, and he's now teaching others."

Michelle's Answer #2

"Absolutely. In each of my two previous roles, I have been tasked with leading a small team. I have worked on everything from appointment-setting and overcoming objections to price negotiations with those respective teams. What's more, I always look for an opportunity to connect with new team members. I try to always invite them out for coffee so they not only have a friendly face in the office, but also know that I can be a resource for them. I was promoted from their role, so I am always happy to share how I did it on such a fast timeline and what I've found effective that can help them be a change-maker in the company, too."

4.

When have you shown a willingness to learn a new method or new approach to solving a problem?

It is a great skill to have when you can approach a problem in a new way. Discuss with the interviewer your ability to approach a problem using new methods.

Rachelle's Answer #1

"When our company came under new management last year, many new methods and policies were implemented. As a result, I was able to learn many new approaches to our challenges in sales and customer management. Ultimately, they were very effective, and I enjoyed the process of taking a different approach and trying something innovative."

Michelle's Answer #2

"Our company switched to an SAP system last year that I was not familiar with. I enrolled myself in a 4-week evening course at our local community college so that I could quickly learn the system without it affecting my performance at work. It helped a great deal, and my employers were impressed with my willingness to learn. In addition, I was able to share with colleagues new ways to employ the system to solve some of their day-to-day business challenges."

5.

What excites you?

Every hiring manager wants to know how to keep you best motivated and excited about the job. Talk to the interviewer about what excites you and keeps you happy at work.

Rachelle's Answer #1

"I have a healthy competitive edge, even if its a personal competition. For me, I am excited and motivated by winning, whether that be winning over a new client, exceeding my KPIs or being recognized for a job well done. I am also motivated and energized by a strong team that supports and challenges one another."

Michelle's Answer #2

"I get excited when new challenges are presented in the workplace. This could include a new program, a new customer initiative, a sales contest, or even the training of a new employee. A fresh problem to solve or a fresh obstacle to conquer is highly motivating and exciting for me."

6.

At your current or former place of employment, how important was communication and dealing with others?

Are you accustomed to working in an environment where clear communication with others is critical? Talk to the interviewer about your most recent work and how communication played a part.

Rachelle's Answer #1

"In my previous role, healthy communication was required to protect the safety of our employees. We transported dangerous goods, and our management required that we all take specific workshops on team communication and appropriate documentation. The company was committed to upholding the body of research that shows that teams who communicate better also perform better. Because of this, I feel confident in my prior training and am sure that my communication skills are solid."

Michelle's Answer #2

"I currently do not enjoy a healthy level of team communication in my workplace - communication skills are neither required nor modeled by our management team. This is part of the reason I am seeking new employment. I highly value clear communication and believe I do my best work within teams who are highly communicative and collaborative. How do you encourage strong communication among employees here at Celcom Axiata Berhad?"

7.

Work volumes can become very high at Celcom Axiata Berhad. How do you handle a larger than average workload?

The interviewer wants to be assured that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too. How do you react?

Rachelle's Answer #1

"When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. The higher priority tasks, I complete first. Through this system, I can focus on my tasks individually, rather than stressing out about the multitude of tasks ahead of me. I also love the satisfaction of being able to cross things off my list!"

Michelle's Answer #2

"Whenever I feel overwhelmed, I try to take a few deep breaths, review my list of tasks, and concentrate first on those that are of highest strategic priority to the organization - in other words, the tasks most likely to positively affect the company's bottom line. If I can put my highest expenditure of resources there, I'm more likely to make a positive impact on the organization overall."

8.

If Celcom Axiata Berhad hired you today, what would you accomplish first?

When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate and hired at Celcom Axiata Berhad.

Rachelle's Answer #1

"My first priority would be soaking up as much information about culture, process and KPIs as possible. I'd embark on a 'listening tour' in order to engage in deep conversation with my team and with my colleagues to discover the greatest current needs and how to prioritize them based on company goals for the quarter. Overall, I would strive to meet or exceed all KPIs for the business quarter as efficiently as possible."

Michelle's Answer #2

"If hired today, I would start with analyzing all quantifiable data from the last month, quarter and year to identify any challenges and set a plan to address them. I'd also look for team and company strengths in order to capitalize on or expand them in order to increase the company's bottom line. Overall, I'd be looking for patterns that help me make an immediate contribution to the team and the organization."

9.

We appreciate innovative thinking at Celcom Axiata Berhad. When have you created a new product or service?

Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service.

Rachelle's Answer #1

"In my previous role I was fortunate enough to introduce my company to the idea of a 'gold level' priority service where, in addition to our general customer service program, we added other options for our highest-yielding customer segments. Our customer base responded enthusiastically, and we were able to grow several accounts because of the extra attention. In fact, we kept the program running for a few years."

Michelle's Answer #2

"I am newer to my career, so I have not had opportunities to create a new product or service in the workplace. In my personal life, a lot of my neighbors have pets. I started a neighborhood dog walking, sitting and vacation service when I was in college. It was highly popular in the summer. I made some money and helped my neighbors enjoy their vacations. This was a positive experience for me at a very early age, so it has encouraged me to be mindful of opportunities and not afraid to raise my hand to express an idea or try something new."

10.

Tell me about a time when you improved communication between yourself and a co-worker or client.

Possessing the skills to improve communication in the workplace is a very valuable asset. Talk to the interviewer about your ability to enhance communication in the workplace. Be sure to tie in how your skills will benefit Celcom Axiata Berhad.

Rachelle's Answer #1

"In my current position I have one particular client who is an exceptionally brief communicator. If I ask two questions, he tends to answer only one. I learned quickly that he would not acknowledge anything for which he did not have a direct answer, so I began to ask him questions in a different way. For example, I would say 'Do you have an answer for me on question X?' and he would say yes or no. We would then go from there. This method was an effective form of communication for that particular client. I have a few approaches that will be useful when working for Celcom Axiata Berhad."

Michelle's Answer #2

"I once had a client who often missed email updates. It caused us to cross our wires a few times. I suggested that we book a quick call every week to review any outstanding areas that need to be addressed, and I followed each call with a status report so that the conversation was documented. This process worked well for us, and I believe it would work well for clients at Celcom Axiata Berhad as well."

11.

How do you handle communicating bad news to a fellow worker or subordinate?

One of the toughest parts of communication can be delivering bad news to people that you work with and care for. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise and professional manner.

Rachelle's Answer #1

"I believe no one enjoys sharing bad news with a co-worker, but I do have experience in doing so. When this type of task is required, I make sure, first, to practice empathy. Truth is always key, so I will be honest and clear when sharing the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons. It's best they know so that they can learn from the experience."

Michelle's Answer #2

"I try to be very direct with my communication skills. While showing empathy is always important, I try not to be over-emotional when sharing non-ideal information with team members - most news of this nature is fact-based and can be presented calmly and rationally. A sense of optimism can also help. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a positive solution."

12.

What experience do you have using team-based messaging applications?

There are many options for communication software and messaging applications. Give the interviewer a brief overview of the applications you are experienced in and assure them that you can learn their internal system, should it be new to you.

Rachelle's Answer #1

"I have used a variety of team-based messaging applications - they are powerful tools for encouraging and organizing team communication. I am most familiar with Slack, Apple Messenger and Google Hangouts Chat. Most of these programs are fairly user-friendly and intuitive, so I feel confident that no matter which system you use, I can pick it up very quickly."

Michelle's Answer #2

"I do not have a lot of experience with team-based messaging applications besides MSN Messenger years ago. I do pick up on technology quickly and have no concerns when it comes to my ability to learn. What team-based messaging applications do you use at Celcom Axiata Berhad?"

13.

When a major problem arises, what is your first reaction?

The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team at Celcom Axiata Berhad.

Perhaps your computer crashes and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs.

Rachelle's Answer #1

"When a major problem arises, my first instinct is to take a step back and absorb what just happened, define it and clearly articulate its consequences. I then go into 'brainstorm mode,' jotting down potential ways to resolve the issue. From there, I can generally use a pros and cons list to determine the best course of action for a fast and amicable resolution."

Michelle's Answer #2

"I have taught myself to be as calm as possible with my first reaction when problems arise. I take some deep breaths, step back and review my options for solving the problem rather than allowing myself to become frustrated or panicked. I often can confer with my team and/or peers on worst-case scenario repercussions, along with how to mitigate them. We typically explore several different scenarios in order to make a collaborative decision on which path forward is best for the company."

14.

At Celcom Axiata Berhad, we greatly value collaboration, which hinges on exceptional communication. Tell me about a time when your communication skills greatly benefited your team.

One of the toughest parts of communication can be delivering bad news to people that you work with and care for. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise and professional manner.

Rachelle's Answer #1

"I believe no one enjoys sharing bad news with a co-worker, but I do have experience in doing so. When this type of task is required, I make sure, first, to practice empathy. Truth is always key, so I will be honest and clear when sharing the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons. It's best they know so that they can learn from the experience."

Michelle's Answer #2

"Communication is so important within an organization, especially when it comes to implementing major initiatives. We recently rolled out a large organizational change at my company, and I took a transparent approach to communication throughout the process. I asked my team for feedback and buy-in early in the process. We discussed some challenges that could be expected and how to mitigate them, so the team felt well-prepared. When the time came to roll out the change, there were very few surprises and the transition was surprisingly smooth."

15.

How do you handle a situation where your supervisor does not properly communicate information to you?

Others don't always communicate with you in the style that you would prefer. Talk to the interviewer about a time when you have handled a supervisor who does not interact with you in a way that you like or that is clear to you.

Rachelle's Answer #1

"Whenever I have had a supervisor who does not properly communicate with me, I first try to learn their style of communication and emulate it. I also try to ask a lot of questions and document instructions in writing as much as possible in order to make sure I'm understanding."

Michelle's Answer #2

"There are times in business when this happens. I make sure I regroup with the supervisor to explain the strain a gap in communication causes on the team. I then go into mending mode, ensuring the information that needs to be communicated gets disseminated out to the team."

More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Sales
Marketing
Electrical Technician
Line Worker
29 Celcom Axiata Berhad Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Interview Questions

  1. Tell me about a time when your communication skills greatly benefited your team.
  2. We like to empower our employees here atCelcom Axiata Berhad. Tell me about a time when you undertook a project that demanded a lot of initiative.
  3. At Celcom Axiata Berhad, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?
  4. When have you shown a willingness to learn a new method or new approach to solving a problem?
  5. What excites you?
  6. At your current or former place of employment, how important was communication and dealing with others?
  7. Work volumes can become very high at Celcom Axiata Berhad. How do you handle a larger than average workload?
  8. If Celcom Axiata Berhad hired you today, what would you accomplish first?
  9. We appreciate innovative thinking at Celcom Axiata Berhad. When have you created a new product or service?
  10. Tell me about a time when you improved communication between yourself and a co-worker or client.
  11. How do you handle communicating bad news to a fellow worker or subordinate?
  12. What experience do you have using team-based messaging applications?
  13. When a major problem arises, what is your first reaction?
  14. At Celcom Axiata Berhad, we greatly value collaboration, which hinges on exceptional communication. Tell me about a time when your communication skills greatly benefited your team.
  15. How do you handle a situation where your supervisor does not properly communicate information to you?
  16. We value communication at Celcom Axiata Berhad. Rate your communication skills from 1-10 with proper examples backing your given rating.
  17. When planning, how often do you create alternative scenarios to help you adjust to changing situations?
  18. Celcom Axiata Berhad encourages continued education. Tell me about a time when you took on a new course to study in order to improve your own work performance.
  19. If you were given a choice, which work related task would you leave for last? Why?
  20. Give me an example of a time when you had to troubleshoot to solve a problem.
  21. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
  22. When entering a new job, describe how you build relationships with your new coworkers and supervisors.
  23. How do you handle a situation where your supervisor does not properly communicate information to you?
  24. At Celcom Axiata Berhad, we value calculated risk. When have you taken an unusual risk in the workplace? What was the outcome?
  25. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
  26. Would you say you are a better oral or written communicator?
  27. How often do you discuss work with your colleagues, in order to think up new systems and styles of working?
  28. Tell me about your experiences giving presentations in front of large groups.
  29. How would you describe your written communication skills?
Disclaimer
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.
Learn more about what we believe >
Read our Terms of Use for more information >