MockQuestions MockQuestions
Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Caribou Coffee Interview
Questions

33 Questions and Answers by Ryan Brown

Question 1 of 33
As you know, we have a lot of competitors in this industry. Why do you want to work for Caribou Coffee?
View Answers
How to Answer
Researching the company is an essential step before your interview. Part of that research is going to include learning who the competitors are, and why Caribou Coffee stands apart from the rest. Keep your answer to the point, and positive.
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Barista
Waiter and Waitress
Manager
Assistant Manager
Customer Service
Marketing
Top 30 Caribou Coffee Interview Questions with Full Content
1.
As you know, we have a lot of competitors in this industry. Why do you want to work for Caribou Coffee?
Researching the company is an essential step before your interview. Part of that research is going to include learning who the competitors are, and why Caribou Coffee stands apart from the rest. Keep your answer to the point, and positive.

Ryan's Answer #1
"The culture at Caribou Coffee is very desirable. You have a reputation for investing in your staff through continued education and incentives which seems to keep your employees engaged. I am also very impressed with the online reviews that I have read. You have a great reputation!"
Ryan's Answer #2
"I want to work for Caribou Coffee because I have been a patron for many years. I have always been a loyal customer because of the high-quality food and beverages, as well as the friendly atmosphere."
2.
Have you ever come to Caribou Coffee as a customer? Tell me about your experience.
The interviewer is genuinely interested in your experience as a customer. If you have been a customer at Caribou Coffee, speak openly and positively about your experience. If your experience was not a positive one be sure to handle that tactfully and with substantial discretion. It is important to note that you should always be a patron before applying/interviewing. 'I have never come here' will never be an acceptable answer.

Ryan's Answer #1
"I am a regular customer at Caribou Coffee because your location is convenient, your customer service is always friendly, and your product is consistently fresh."
Ryan's Answer #2
"I have not frequented this location often; however, the times that I have come here, I always leave impressed and well taken care of."
3.
At Caribou Coffee we receive many applications on a daily basis. Why should we hire you?
When answering this question, you always want to refer to what you can do for Caribou Coffee. This question is not about you and your needs/desires. What unique skills do you bring to the organization that other applicants may not?

Ryan's Answer #1
"I understand that you receive many applications every day. I am a stand-out candidate because I have an impressive customer service record. Because I am well versed in the coffee industry, the time required to train me will be minimal. I am dedicated, come with strong references, and can start immediately."
Ryan's Answer #2
"I am a stand out candidate because I offer an attitude that fits well with the customer-focused attitude at Caribou Coffee. Also, I am bilingual and able to help your customers in English and Spanish fluently."
4.
Walk me through your industry related experience. Which role was your favorite, and why did you leave?
This question is a loaded one because the interviewer is trying to understand the attitude you bring with you to work and why you would choose to leave a position that makes you happy. Take a few minutes to walk the interviewer through your resume.

Ryan's Answer #1
"I have worked in the customer service / restaurant industry for the past 3 years. My favorite role was with Company ABC because the culture was friendly and collaborative. I only left because I relocated to a different city. I am excited about the opportunity with Caribou Coffee because the culture feels similar. I see a strong fit here."
Ryan's Answer #2
"My favorite role was with Company XYZ and; although I enjoyed it, the time came for me to seek a position with a higher wage, and potential to become the manager. There was minimal growth opportunity there, so I chose to move forward in my career. We parted on great terms and the owner is still an employment reference of mine."
5.
From your understanding of our job posting, what do you feel your primary duties will be with Caribou Coffee?
The interviewer would like to know that you fully understand the duties associated with this position. Have you read and absorbed the job description? Do you have a clear understanding of the tasks outlined by the hiring manager during the interview? Assure the interviewer that you will exceed their expectations.

Ryan's Answer #1
"I understand that Caribou Coffee puts their primary focus on personal customer service and quality products. From what I have researched, the primary duties of this role will be to represent Caribou Coffee proudly through excellent service. This responsibility includes preparing beverages correctly the first time, ensuring that cleanliness is kept in the shop and keeping inventory levels accurate."
Ryan's Answer #2
"I have read through the job posting in details and feel that my primary duties will be to prepare beverages, greet the customers, and handle transactions accurately. Are there other expectations, in this role not outlined in the job posting?"
6.
What characteristics do you feel a good barista will have?
Display to the interviewer that you have what it takes to be a great barista! First, you should fully understand the requirements to be a barista. You can research the career path as well as refer to the Caribou Coffee website and job description. Keep your answer to the point, and positive.

Ryan's Answer #1
"I see in your job description that you are seeking someone who can multitask, be friendly, and is reliable. In addition to these requirements, I feel that a good barista will be willing to learn new beverages, work well as part of a team, and provide top notch customer service. I do not know everything about specialty drinks but from what I understand - you provide excellent training at Caribou Coffee."
Ryan's Answer #2
"Here are some other skills a barista should have:

- Outgoing personality
- Ability to do basic math at a quick pace
- Active listening skills for order taking
- Strong customer service skills
- The desire to be around groups of people all day
- Memorization and strong recall abilities
- Ability to work well with a team of varying personalities
- Interest in the coffee shop culture
- Interest in hygiene
- Investment in health and safety protocols
- Patience
- Dispute resolution skills"
7.
At Caribou Coffee we want to be the best in the coffee industry. Where do you think we could improve?
The coffee industry is a competitive one, and the interviewer would like to know that you have put some thought into where Caribou Coffee stands in comparison to their competitors. Perhaps you have a minor suggestion for improvement? It is excellent, to be honest; however, be sure to keep your answer light and end on a positive note.

Ryan's Answer #1
"I am a coffee addict and have visited Caribou Coffee many times! Your shop is truly one of my favorites. The only suggestion I would make is to increase your stock of breakfast pastries. Many times I will arrive around 10 AM, and you are sold out. It simply means that your product is great and sells out!"
Ryan's Answer #2
"I have seen a few local coffee shops use an app where customers can place their order ahead of time, even paying and tipping on the app, to avoid having to wait in line. I think it's a great idea for anyone in a hurry to get to work, or for someone with a large order. Something like that could be cool for Caribou Coffee to create at some point."
8.
At Caribou Coffee we have very high standards when it comes to food safety. Have you ever taken any food safety or hygiene related courses?
Talk to the interviewer about any related training that you may have had, whether it be a formal or on-the-job experience. If your training is listed on your resume, take the time to re-review it briefly. Assure the interviewer that you have an interest in helping them to uphold the high standards at Caribou Coffee.

Ryan's Answer #1
"In my previous role, I was trained on-the-job in regards to food health and safety. I was tested regularly as well. A few years ago I also completed my Food Safety Training Certificate from our local community college. I fully understand the importance of food safety and will uphold the strong standards at Caribou Coffee, if hired."
Ryan's Answer #2
"This would be my first position within the restaurant industry so at this time I am not trained or certified in food safety. If you could provide me with some recommended courses, I would be happy to get a head start on my training!"
9.
At Caribou Coffee we offer many corporate growth opportunities to our star employees. Where do you see your career with Caribou Coffee taking you?
The coffee industry is booming, competitive, and it isn't going anywhere! Talk to the interviewer about how you see your career growth in this industry. Onboarding new employees is a time-consuming and expensive task. Be sure to express your genuine interest in working for Caribou Coffee for the longer term!

Ryan's Answer #1
"When I was on your website the other day I noticed that you offer store level and corporate level opportunities. I poked around a bit and thought that it would be cool to end up in a human resources type of opportunity down the road. I think your culture at Caribou Coffee is great and I would love to grow a strong career here."
Ryan's Answer #2
"This position is perfect for my schedule as I attend University for the next four years. Past my University graduation, I am not sure where I will end up; however, I would love to dedicate these next few years to Caribou Coffee."
10.
Thank you for spending your time interviewing with Caribou Coffee. I realize I have asked you a lot of questions. Do you have any questions for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in this industry over the past three years?
- Is there any reason why you would not hire me?
Ryan's Answer
"Thank you for asking! Yes, I do have a question for you. When we were speaking earlier about scheduling and my availability, I was wondering if your schedule stays the same from week to week or if you offer a range of shifts to all of your employees?"
View All 33 Caribou Coffee Questions and Answers
Sign up to access our library of 50,000+ Q&As,
plus coaches for one-on-one support, so you can interview more confidently.
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Barista
Waiter and Waitress
Manager
Assistant Manager
Customer Service
Marketing
About Our Interview Q&As
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. We do not claim they will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.