Name for me some specific characteristics that make you a functional problem solver.
There are specific characteristics which an employer may look for while determining whether you'll be an effective problem-solver in high-pressure situations. A keen problem solver will:
- Think systematically
- Be open minded
- Admit when they do not have an answer
- Value research and exploration
- Look for the core problem first
- Understand how to reverse engineer an issue
- Will learn from mistakes
Consider any similar skills and qualities you possess. Share your problem-solving strengths with the interviewer, using a recent example of this in motion, if you can.
"What makes me a great problem-solver is my ability to gather facts, first. I look at the problem from multiple angles, and I am not afraid to make a creative decision, based on the pros and cons present."
"Learning from others is the key to my great problem-solving abilities. I observe and draw from the experience and mistakes of others. I never hesitate to ask for help or advice when I feel stuck on an issue."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Being a good problem solver requires you to be calm under pressure, finding out what the problem is, and then assessing from there. You need to be adaptable, open-minded, and willing to learn from our mistakes.
Rachelle's Feedback
This is all very true! I recommend adding a qualifying statement at the end, expressing the fact that you use this problem-solving methodology with success.
Anonymous Answer
My best skill for problem solving is that I'm very fact focused and able to step back and see the big picture but then focus back in on the single task at hand causing the problem. I would say my ability to stay calm and focused on facts and not emotions or stress allows me to make efficient and good decisions.
Rachelle's Feedback
These are exceptional qualities to possess, and any hiring company should be happy to have a team member on board who is focused and emotionally intelligent. If you have an example of your abilities in action, this question presents a great opportunity to provide a brief story of 'a time when.' You could also add a couple of sentences discussing these skills and exactly how they will help you to succeed in this particular role with CN Rail.
Unlock all 35 Canadian National Railway Company questions
Prepare for behavioral and technical questions specific to railway operations and culture.
Get Started