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Canadian National Railway Company Mock Interview

Question 19 of 35 for our Canadian National Railway Company Mock Interview

Canadian National Railway Company was updated by on June 26th, 2022. Learn more here.

Question 19 of 35

Successful communication between departments is key to success at the Canadian National Railway Company. How do you encourage healthy communication in the workplace?

"Many customer and delivery issues stem from poor communication. When we have a delivery issue in my current role, I work with my team to explore what happened, and how we can prevent it from happening again. We often role play and discuss ways that we could have reacted better. This practice has greatly improved our customer reviews."

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How to Answer: Successful communication between departments is key to success at the Canadian National Railway Company. How do you encourage healthy communication in the workplace?

Advice and answer examples written specifically for a Canadian National Railway Company job interview.

  • 19. Successful communication between departments is key to success at the Canadian National Railway Company. How do you encourage healthy communication in the workplace?

      What You Need to Know

      The hiring authority at Canadian National Railway Company wants assurance you lead by example when it comes to professional communications. Communication breakdowns in the rail transport industry can have dire effects on deliverables, reputation, and safety. Therefore, for the safety of everyone concerned, your communication skills are required to be exceptional. The answer to this question is in how you answer it. Offer a self-evaluation of your communication skills. Provide your definition of effective communication. Detail how your communication skills stand apart and what you'd contribute.

      Written by Kevin Downey on June 26th, 2022

      1st Answer Example

      "Many customer and delivery issues stem from poor communication. When we have a delivery issue in my current role, I work with my team to explore what happened, and how we can prevent it from happening again. We often role play and discuss ways that we could have reacted better. This practice has greatly improved our customer reviews."

      Written by Rachelle Enns on June 26th, 2022

      2nd Answer Example

      "I show my co-workers the importance of communication through my willingness to ask questions or seek clarification. I do not pretend to have an answer just to look smart. By creating an environment where it's safe to ask questions or ask for clarification, our customer service has improved, we have more on-time deliveries, and fewer workplace accidents."

      Written by Rachelle Enns on June 26th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I am always open and honest with anyone in my life. If anyone has a problem, I encourage them to talk it out and come up with an agreed solution. Many times it is just a misunderstanding from either party."

      Rachelle's Feedback

      It seems you are a transparent person who is willing to explore the opinions and needs of others. Very good answer!
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