Practice 30 Burlington Coat Factory interview questions covering retail operations, customer service, and merchandising strategies.
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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
Burlington Coat Factory cares about what their customers and their employees think of their business. They even go so far as to take an annual "Your Voice" survey, which invites associates to evaluate their performance, identify their strengths, and pinpoint areas of opportunity for improvement.
Burlington Coat Factory values their employees' input, so they need to know that you are willing to give feedback and suggest changes if you see something that should be changed. Talk to the interviewer about a time you suggested a change in the workplace. Your example should demonstrate your ability to identify an opportunity for improvement and your willingness to speak up.

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"Last year, I noticed our closing staff struggled to get everything done before the end of the shift. We often had to stay late, resulting in overtime hours. One of the duties that took up our time was fitting room returns. Our store didn't have a fitting room attendant. Instead, we were supposed to do returns periodically during our shifts. However, we didn't have time most days, so the fitting rooms didn't get done. I suggested that we hire an extra person during hour busiest time to be a fitting room attendant. It would only be a part-time position, but they would be entirely focused on doing fitting room returns. The store took my suggestion and hired someone within a week. It worked out well. Our part-time fitting room attendant got to most of the fitting room returns during the day, leaving far fewer returns for the closing staff to take care of during the evening, meaning we nearly always left on time."

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"When I began my most recent job at a family-run business, the owners operated based on trust and didn't have a loss prevention plan. We were having some problems with theft because of it. I suggested that we install a couple of cameras inside the store to deter anyone from stealing. So far, we have seen a 56% decline in the overall loss."

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Because I put the clothing, shoes, and other stuff on the shelf or aisle section.
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Consider talking about a time when you made a suggestion to improve a company process or procedure. Show the interviewer that you come up with good ideas and that you don't hesitate to voice them.
Prepare for questions about off-price retail, inventory management, and customer interactions.
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Written by Jordan Henry
30 Questions & Answers • Burlington Coat Factory

By Jordan

By Jordan