"My previous employer was a used book store. We were in a small building, and the aisles were messy and cramped. I noticed that many of our customers would quickly get frustrated trying to navigate the store and often left without buying anything. I suggested to the owner that we reorganize the store to open it up and organize the sections better. The owner agreed that we needed a new organizational system but didn't know where to start. I helped her draw out a new layout plan. We closed the shop for a few days one week, cleared the shelves, moved them around to make more room in the aisles, and reorganized the books. When we reopened, customers complimented us on the new layout, and nearly everyone who walked in the door left with a handful of books. The owner was thrilled with the change, and I was happy that my idea was successful."
